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Genuity IT Admin Suite Logo

IT management platform for businesses of all sizes

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Genuity IT Admin Suite - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Genuity IT Admin Suite overview

What is Genuity IT Admin Suite?

Genuity IT Admin Suite is a cloud-based platform which helps businesses generate actionable insights and streamline process workflows for IT departments. Key features include ticket management, network monitoring, asset performance tracking, and spend analysis.

The application comes with a contract management module, which lets team members manage documents, automate renewals and visualize usage through graphs. Administrators can identify operational errors or performance issues and receive alerts in real-time, preventing unplanned downtime and network failures. The system’s expense management feature helps stakeholders analyze vendor purchases and inspect the breakdown of monthly transactions.

Genuity IT Admin Suite lets agents manage asset profiles and control service requests concerning hardware/software, optimizing ticketing processes across the organization. The solution enables supervisors to maintain asset inventory, track quality statuses, and record expiration dates and warranties associated with every entity. It also helps managers calculate phone and data expenditures, as well as compare rates with competitors.

Starting price

29.99flat rate /
per month
view pricing plans
try for free

Alternatives

Genuity IT Admin Suite’s user interface

Ease of use rating:

Genuity IT Admin Suite reviews

Overall rating

4.7

/5

17

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.12/10
Rating distribution

5

4

3

2

1

11

6

0

0

0

Pros
“I love the ease of use and the tickets system. Cuustomer support is also great and quick on resloving any issues.”
JP

Juan P.

Network Administrator

“Easy to use, excellent customer support, constantly improving by adding new features, COST, ease of implementation.”
SH

Samuel H.

Director of Technology

“They are helpful, and the service was easy to implement. I like that they listen to your suggestions, and if they get enough requests for it, add it in a future update.”
SH

Samuel H.

Director of Technology

Cons
“Poor mobile web support, there is no way to differentiate between staff and students, meaning you cannot create groups to place people in.”
SH

Samuel H.

Director of Technology

“There are a few things that we needed to contact Genuity to understand how to use properly. Mainly this was due to our lack of understanding more than anything.”
BP

Brian P.

IT Security Safety Manager

Who uses Genuity IT Admin Suite?

Based on 17 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Education Management
Nonprofit Organization Management
Construction
Others

Use cases

IT Management
Help Desk
IT Asset Management
SaaS Management
Telecom Expense Management

Genuity IT Admin Suite's key features

Most critical features, based on insights from Genuity IT Admin Suite users:

Inventory management
Access controls/permissions
Support ticket management
Asset tracking
Alerts/Notifications

All Genuity IT Admin Suite features

Features rating:

IT asset management
IT reporting
License management
Customizable fields
Performance metrics
Renewal management
SaaS operations management
Spend management
Subscription management
Vendor management
Usage tracking/analytics
Shadow IT Detection
Dashboard
Reporting/Analytics
Email management
Real-Time monitoring
Alerts/Escalation
Real-Time notifications
Multi-Channel communication
Monitoring
Maintenance management
Macros/Templated responses
Knowledge management
Knowledge base management
IT asset tracking
Workflow management
Transaction history
Prioritization
Procurement management
Third-Party integrations
Reporting & statistics
Requisition management
Supplier management
Self service portal
Spend analysis
Spend control
Status tracking
Inventory tracking
Compliance tracking
Compliance management
Collaboration tools
Chargeback tracking
Capacity management
Budgeting/Forecasting
Billing for voice
Billing for data
Billing & invoicing
Automated routing
Automated discovery
Audit management
Asset lifecycle management
Activity tracking
Activity dashboard
Accounting integration
Inventory optimization
Internal Cost Allocation
Forecasting
Fixed line compatibility
Email templates
Deadline management
Data visualization
Data import/export
Customizable reports
Customizable branding
Cost tracking
Cost analysis
Contract/License management
Contract negotiation
Contact management
Configuration management

Genuity IT Admin Suite alternatives

Genuity IT Admin Suite logo
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29.99

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Genuity IT Admin Suite pricing

Value for money rating:

Starting from

29.99

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans
start trial

User opinions about Genuity IT Admin Suite price and value

Value for money rating:

To see what individual users think of Genuity IT Admin Suite's price and value, check out the review snippets below.

“I love the ease of use and the tickets system. Cuustomer support is also great and quick on resloving any issues.”
JP

Juan P.

Network Administrator

“Easy to use, excellent customer support, constantly improving by adding new features, COST, ease of implementation.”
SH

Samuel H.

Director of Technology

Genuity IT Admin Suite integrations (3)

Integrations rated by users

We looked at 17 user reviews to identify which products are mentioned as Genuity IT Admin Suite integrations and how users feel about them.

Integration rating: 4.5 (2)

This was an easy way to integrate all of our employees directly into Genuity without having to manually enter them in.

BP

Brian P.

IT Security Safety Manager

Integration rating: 5.0 (1)

Other top integrations

Genuity IT Admin Suite support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

Documentation
Webinars
Live Online
Videos

Genuity IT Admin Suite FAQs

Q. What type of pricing plans does Genuity IT Admin Suite offer?

Genuity IT Admin Suite has the following pricing plans:
Starting from: $29.99/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Genuity IT Admin Suite?

Genuity IT Admin Suite has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Genuity IT Admin Suite support?

Genuity IT Admin Suite supports the following languages:
English


Q. Does Genuity IT Admin Suite offer an API?

No, Genuity IT Admin Suite does not have an API available.


Q. What other apps does Genuity IT Admin Suite integrate with?

Genuity IT Admin Suite integrates with the following applications:
Docusign, Google Workspace, Microsoft 365


Q. What level of support does Genuity IT Admin Suite offer?

Genuity IT Admin Suite offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, Chat

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