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Managed data acquisition, perfected at scale.
Recommended
Shruti M.
Sports, 1-10 employees
Used other for less than 6 months
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I am a part of the UNESCO Chair reserach centre in Ireland: [SENSITIVE CONTENT HIDDEN] which has a foucs on using sport as a tool to achieve the Sustainable Devleopment Goals [SDGs]. My work within the research centre is to examine the opportunities and challenges for Multilateral Development Banks to invest in sport-based solutions to achieve the SDGs. I worked with Grepsr to undertake a one time...
My experience of working with Grepsr was excellent. They have an excellent team of engineers and great account management. All your questions are always answered and any issue is troubleshooted with promptness. The solutions they provide suit your needs perfectly. Their service is timely, cost effective and of high quality a combination hard to find.
I did not face any trouble. I conducted a one time data extraction and there were no problems.
We are extremely grateful to have been a part of such a noble cause. Thank you for taking the time out to leave such a positive and detailed review, Shruti!
Harshit J.
Management Consulting, 10,001+ employees
Used daily for less than 6 months
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Amazing team of knowledgeable data-gurus that understand the client problems and deliver curated solutions. I was impressed by their output time, cost structure, professionalism, and diligence.
I had to rework my ask to make sure they picked the right data but that wasn't too inconvenient
Thank you for the 5-star review, Harshit! We are grateful for customers like you.
Hansen Y.
Market Research, 201-500 employees
Used monthly for 1-2 years
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Responsive and reasonably consistent.
Effective and reasonably priced. Consistent delivery of popular domains.
Working around the time difference can be difficult when communicating with their support team.
Thank you, Hansen, for the glowing review. We pride ourselves in being able to deliver the highest qualities consistently on the most complex of use-cases. We're delighted by your acknowledgment. We do understand and accept the constraints around the timezone, and are already working towards a solution to reduce communication delays.
Margaret O.
Research, 1-10 employees
Used monthly for less than 6 months
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It was helpful because I couldn't access the resources online without the help of a scraping service.
I think data should be free. Also it was a bit confusing at times to be able to access the data once it was scraped.
Haley U.
Computer Software, 1-10 employees
Used daily for less than 6 months
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google sheets keyword list to add keywords
timezone difference has been challenging
Haley, we do understand that the time-zone difference does make matters difficult, nevertheless we try to address your queries as soon as possible. Thank you for holding our software in high regards!
Khyati S.
Retail, 51-200 employees
Used daily for 1-2 years
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We want to remain a leader in a highly competitve inductry and hence one of our chief responsibility is to provide clean and accurate data to our clients. It is very critical for our business to acquire data on time. Before we started working with Grepsr, I researched and spoke to several other web scraping agencies and after doing a thourough analysis, came to a conclusion that Grepsr is the best provider for our use case. Setting up the projects with Grepsr was very easy and convenient and they were able to provide the data to us in minimum turnaround time and the lowest rates. They are easy to work with and definitely pros in this space. I would definitely recommend them to other organizations trying to solve their data acquisition problems.
1. Convenient 2.Easy to use 3. Low turnaround time 4. Low cost
1. Being in a different timezone leads to a latency at times
Thank you, Khyati, for the detailed review! We're delighted that you chose us as your data provider and find our service worthy. Customer satisfaction is our topmost priority, so we're committed to provide better service day after day. While Grepsr's business hours may not synchronize with many of our clients owing to the different timezone, we do try to address urgent issues as promptly as we can whatever the time of day at our end. Thank you once again for such a positive review, and we look forward to growing our partnership in the future.
Peter M.
Sports, 1-10 employees
Used daily for 2+ years
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I run a small business part of which entails the collecting of data on a daily basis, before coming across Grepsr this was a time consuming onerous task. Now I need do no more than simply open the file to access all my data requirements. It is a very cost effective means of obtaining data and the service provided is without doubt the best of any software company I have dealt with in my 25-years of experience
The set up was very straight forward thanks to the assistance of the staff I would like to express my gratitude to customer service representative in particular whose assistance has been invaluable
I can honestly say that in my 5-years experience with the software I cannot find anything I would change
Thank you so much for the 5-star review, Peter! As a data extraction service platform, our goal is always to ease the data acquisition woes of our customers so they can focus on other aspects of their business. You've been a great partner to us and we hope this continues for many more years!
Verified reviewer
Insurance, 1-10 employees
Used other for 1-2 years
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I set up a custom scrape/data extraction project. The team at Grepsr was very responsive, they troubleshooted, and made sure we got everything we needed. I have recommended them to other people because I was so impressed with the service. I have continued to use them.
They have a great web interface to set up a scraping project. They also offer custom work where a service specialist assists you with the work. The web app tracks everything, saves your project, and can automatically deliver it to Dropbox and other cloud providers in various file formats, CSV, JSON, ETC.
There was nothing that I view as a 'con' with respects to my interaction with Grepsr. Great, all around.
Thank you for such kind words! We will try to build on what you said and endeavor to create better experiences for you.
Kyrylo 🛫.
Airlines/Aviation, 201-500 employees
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I struggled a lot with DataMiner and still can't manage using it. Grepsr literally saved me, It's simply intuitive and easy to use. I had one page where data was taken not properly. After submitting information on to support they fixed that in one day. Such an amazing result even keeping in mind that I am not a paid, customer. Thanks a lot
Easy to use Free Extension Intuitive Support is great
Some pages could not be taken, but Support helps very fast
Thanks for such a stellar review! Here at Grepsr, we value every customer highly, whether or not they're paying members. Although our Chrome extension is handy for simple websites, we're constantly working on improving its usability on more complex ones. We're delighted that we managed to get the job done and you got to experience our amazing support!
Hemanth Kumar S.
Information Technology and Services, 1,001-5,000 employees
Used monthly for 6-12 months
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Web scrapping made easy. I majorly used this software for scrapping text information from various websites
I haven't found any cons about this product
Thank you for such a stellar review, Hemanth! Positive feedback like yours inspire us continue improving our product and service.
Mike C.
Real Estate, 51-200 employees
Used daily for 2+ years
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Our business model requires us to refresh our data very frequently. Grepsr has been instrumental in making that possible. Their speed and the quality of their work has always been top notch. If we ever have a problem, or would like a new feature, Grepsr responds within a day and makes the extra effort to meet our needs.
The ability to customize the crawlers for our needs. Grepsr is extremely flexible and ensures that we are able to get the data we want, when we want it - no matter how difficult it might be to obtain it.
We have been very pleased with Grepsr throughout our partnership.
Hi Mike, Thank you so much for the 5-star review! We're really humbled by your kind words, and we'd like to take this opportunity to say that you've also been a great partner to us. Your feedback and suggestions over the years have contributed a lot towards improving the Grepsr platform for all our customers. We hope to continue and grow our partnership in the years ahead. - Grepsr Team
Matt S.
Computer Software, 51-200 employees
Used daily for 2+ years
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The grepsr data is key to our business
Its like flipping on a light switch or answering the telephone, it just works and is reliable and accurate
really no cons. The team is very responsive to any sort of issues or feedback but issues are few and far between
Thank you, Matt, for such kind words! We're delighted to have you as a long-time partner and hope to continue as your data provider for years to come.
Jesse J.
Information Technology and Services, 51-200 employees
Used other for 2+ years
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Manual data extraction can be a labor intensive process. Using a service like Grepsr has been an excellent way to optimize my time on understanding what the data is telling me rather than programming my own scrapes to get this data. Grepsr has been an easy tool to work with supported by a strong and attentive team.
Ease of use to submit a data request and the timely delivery of my returned data. In many cases, Grepsr has completed my deliverable faster than expected.
There have been a few times of extraction errors such as duplicate values or incomplete data having been returned in the deliverable. However, once I've identified a possible issue, the Grepsr team is quick to resolve with follow up.
We're glad you got what you were looking for with us. We're happy to be of your service, Jesse!
Prithvi D.
Hospitality, 1-10 employees
Used daily for 1-2 years
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Overall, I have been extremely pleased with Grepsr's product and service.
The ease of use and customisations levels are excellent.
One a few occasions the data needed to be re-processed due to inconsistency.
It is not uncommon to run into such hurdles, Prithvi. We've made it a point to avoid such outcomes but even if it does happen, we are positive our support team will get on it immediately! Thank you for using and liking our product.
Neil K.
Computer Software, 51-200 employees
Used monthly for 2+ years
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It has been a great service and product. We have found great value and continue to use them because of their delivery/quality, customer service, timeliness. As a software business, we have clients that need their work as quick as possible. The team at Grepsr always delivers.
This is a great service. The team is very responsive and always delivers their stated data on time. I've used them on several occasions always with great results.
I think it could be a bit easier with the intake form and the time. Additionally if there are any mistakes in the data set, it often takes a few days to rectify.
Nick, we really appreciate you taking the time out to leave such a great review! We have seriously considered your feedback and are making improvements.
Girish M.
Research, 51-200 employees
Used other for 2+ years
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The tech team is very responsive and the in-account messaging service is very convenient. Turnaround times are world-class. I would not hesitate to recommend their services.
Ease of Use Customer Support Ease of Transaction
Nothing to complain about at all. Everything was great.
Girish, thank you for such a stellar review about our services and our team! We will make sure this reaches them. Cheers!
Lance H.
Recreational Facilities and Services, 1-10 employees
Used other for 1-2 years
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Customer service has been great. They are very helpful getting the information you need.
The Grespr service makes gathering and processing information extremely easy. Saves a lot of time and has helped build key data sets.
At times the output comes out incorrectly or misses information.
We have made several attempts to handle such errors. Increasing the skillsets of our QA team has helped. If you face such problems again, feel free to let our support team know. They will address it promptly. And thank you for leaving us such a great review, Lance!
Federico A.
Computer Software, 51-200 employees
Used monthly for 1-2 years
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GREPSR has been essential for me to gain insights around how conversation are taking place throughout a wide variety of mediums. GREPSR helps me to understand any thing from the latest perception in shoe sneakers, to how patients are talking in a highly specific online medical forum.
- Easy to use platform - Dedicated team that quickly answers any questions around viability of data extraction - Data extraction arrives very quickly and helps us move faster
- Mistakes happen in data extraction exercises; 20-40% of the time I need to get back to the GREPSR team - Large time zones are great, because GREPSR team can work on our data extraction while our team is out of office, but when questions arise, our team needs to wait for their response
Thank you for your review, Federico! We acknowledge your concerns and will work towards optimizing our turnaround time.
Allen K.
Market Research, 51-200 employees
Used monthly for 1-2 years
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Had a positive experience working with their team. They were able to tailor some of the data templates and delivery for our business, at a small cost. Although it involved multiple iterations with some QC errors and back-and-forth, was satisfied with the end results.
-easy to use google form to queue data pulls -quick turnaround on requests -communicative and helpful management -reasonable pricing model -Flexible and cooperative in terms of refining product for business needs
-occasional QA missteps created extra work on part of team -occasional QC errors in reading request specifics (custom request language ignored and returned a generic pull, for example)
You'll be glad to know Allen that we've looked into the areas you mentioned and as a matter of fact, have taken steps to ensure a more seamless experience for our customers like you.
Priyanka V.
Management Consulting, 201-500 employees
Used monthly for 1-2 years
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I feel constantly updated about my request - Prompt replies by reps.
it's good. Team is great Appreciate the quick turn around
1. It would be great to have web platform to see the status of all file and download from there. Email updates sometimes are repeated or sometimes go in spam 2. Can we have the functionality of running the software in live or like pull new posts every month, rather than running the entire query again?
Hi Priyanka, We really appreciate your taking the time to leave the review and suggestions. We do have a web-based platform (app.grepsr.com) where users can preview & download their data, run on-demand, customize data delivery & crawl schedules, and much more. We always look forward to hearing from our customers. We'll definitely take the suggestions for improvement on board and work towards making the app even better. Thanks!
Lisa S.
Consumer Services, self-employed
Used monthly for 1-2 years
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Grepsr has saved me literally thousands of dollars and man hours by providing me with the raw data to build content in my map driven website.
After working with a competitor, Grepsr is by far the best value for concierge data mining. Their customer service and turnaround is stellar. They work with you to customize the data in the format you need. I have already recommended them to other businesses.
My only complaint is the invoices do not reflect the title of the scrape which makes it difficult to reconcile when there are many crawlers with the same pricing.
We are overjoyed to learn about you recommending Grepsr to others, Lisa! And thank you for your kind words and generous contribution in spreading the word.
Spencer C.
Information Services, 1-10 employees
Used other for 1-2 years
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Grepsr supplied me with nice clean data exactly to my specifications. I hope to use the service again soon.
Nothing negative to comment on. Haven’t used all the features though.
Spencer, we encourage you to explore our platform. If you run into any difficulties, our support team is always happy to help. And thank you for such a great review!
Caroline S.
Health, Wellness and Fitness, 51-200 employees
Used monthly for 2+ years
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It is easy to use, you get data quickly and they can scrape lots of different types of data sources with lots of metadata attached.
There can be some weird characters in the posts, the format of the sheet can sometimes be off
Hi Caroline, Thank you for leaving a positive review. We're delighted that you find our platform easy to use. Regarding the weird characters, this is mainly a CSV issue, which is resolved when the data format is XLSX (Excel). We've made both formats available for your future requests. Thanks!
richard k.
Automotive, 1-10 employees
Used monthly for 2+ years
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Grepsr supplied us with test data needed for our automotive lease application. We were able to pass proof of concept with this information
Grepsr maintained the data collection integrity well over the course of the project
user interface on the support site was a little clunky
Richard, we are glad to know you got your money's worth! We've made several changes to our UI since then. No matter how big a hurdle your run into, you can always our support team for guidance.
Rakesh S.
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Grepsr is an action or a tool that “grep” (for grab -> extract -> process) data. Grepsr really is easy. Extracting data is a matter of explaining requirements. You can do this either through text or uploading a file (or snapshot) or using a browser addon. The user is encouraged to add as much detail as possible while specifying requirements. The Grepsr staff gets to work immediately after the request is submitted and promise to service your request within a single day. The interface is clean and simple, with each tab corresponding to a particular system view including your projects and extractors.
Simplifies a complex process and makes data accessible
Tools to enhance data presentation would be nice
Rakesh, we are glad to know you find our services so easy to use! We acknowledge your suggestion and will take it up to the Product team.