Streak Pricing, Features, Reviews & Comparison of Alternatives

Streak

CRM for Gmail

4.51/5 (385 reviews)

Streak overview

What is Streak?

Streak is the only CRM integrated entirely within your Gmail inbox, and works alongside all your other G Suite applications. It can be used to track many business processes including sales, partnerships, support, hiring, deal flow, and much more. Streak also includes a powerful set of email tools such email tracking, that lets you track when an email is opened.
www.streak.com

Pricing

Starting from
$49/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Streak screenshot: Your pipeline is viewable right within GmailStreak Introductory Webinar - Jan 2017Streak screenshot: Contact information gets automatically enrichedStreak screenshot: View CRM information alongside email threadsStreak screenshot: Complete 360 view of the customer right inside GmailStreak screenshot: Available on iOS and AndroidStreak screenshot: Mail mergeStreak screenshot: Create visuals

Streak user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.4
  4.4
Romy Apilado

Personalized Email Blast? Streak is the man!

Used daily for 2+ years
Reviewed 2018-08-13
Review Source: Capterra

This is the best platform so far out there that I've used in terms of sending emails, managing emails, and tracking the open rate and the acceptance rate of my emails. You can also schedule an email sending time using Streak which is pretty awesome!

Pros
I've been in the recruiting field for more than two years now, and it has been a bottleneck for me sending emails outside of our candidate database. I usually do this whenever I need to update the candidates regarding next steps, and also if they have been turned down by the client after our presentation call with them. What I usually do before is to send each candidate an email even if the context is just the same. This dilemma has been resolved by Streak! I was able to maintain the personal connection atmosphere with my candidates with the use of just a few seconds. All you need to do is to put the details of the candidate plus any personalized matter you want to add in the email context on a csv comma delimited excel sheet. One more good thing about Streak is that you can schedule when an email should be sent. You can also monitor the acceptance and the open rate of your emails via Streak. Truly, Streak is the best platform for sending and email management.

Cons
I really don't have negative experience with Streak! I really love how the platform helped me do my job responsibilities without compromising human touch. Maybe this message is a sort of recommendation. I hope they can upgrade their system so that they too will upgrade to an applicant tracking system. If that time come, I will propose this to our company since I know Streak will help us in driving great ROI, and client engagements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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CANDICE RUTHERFORD

Excellent CRM for Gmail

Used daily for 1-2 years
Reviewed 2020-11-09
Review Source: Capterra

Overall, I love it - I am able to organize workflow & client communications in one place and that is terrific.

Pros
I love that Streak allows me to manage directly from my Gmail inbox - I don't have to juggle multiple platforms to acheive what I need to do.

Cons
The task management does not allow for recurring tasks and it while it does a great job of keeping all communications with a client in one place, it can stil be difficult to find something specific - I wish you could search within a box that would be really helpful!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Aldo Pigni

Support INEXISTENT

Used daily for 2+ years
Reviewed 2020-11-12
Review Source: Capterra

We are on a paid "Pro" plan and spend over 5.000USD per year for Streak. We are not talking the free plan - for free is a good tool (but limited to personal use and basic features). Probably all the good reviews come from free users. We are cloud software developers, so understand the technicalities and if we raise a question is always well described. But we NEVER get a competent answer, in the last case it took 13 days and three nonsense one-line semi-automatic reply to discover that the Streak "support" person did not even know that streak.readme.io is not just documentation to read, but is supposed to be interactive, you can test your API there, but it does not work and they don't bother. You can test this yourself, just try to use streak.readme.io...

Pros
easy to use and setup, integration with Gmail, but it' a toy

Cons
Support is completely inexistent, they do not answer AT ALL or send canned answers without any brain in them. We are on a paid Pro plan and we have been consistently experiencing this problem for one year. Going to appoint a lawyer to get our money back.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Bart Muskala

Live in gmail all day? This is the tool for you

Used weekly for 2+ years
Reviewed 2020-09-25
Review Source: Capterra

Used it for over 2 years and absolutely loved it. The fact that I needed a more powerfull solution beyond tracking mails towards deal flow follow-up, chat embeds, forms etc made us look for a total solution. As a starter however, the solution was just fine.

Pros
1) Gmail first... Activate the plugin and it just works, right where you need it: inside Gmail. Not having to move between windows or different tools makes it a big benefit to use Streak over others. It works with labels, provides direct & clear insights in your mailbox. 2) Collaboration... in gmail We used Streak as a team. Sharing is easy as all mails are shared over 'boxes'.

Cons
1) lack of an evenly good mobile solution They have an app that 'works', but it is not at the same level as their desktop gmail experience. 2) lack of featuers No sequences were the major reason to stop using Streak.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Anonymous

Everything for free

Used daily for 1-2 years
Reviewed 2020-01-13
Review Source: Capterra

We were looking for email tracking. Categorising emails based on conversations. Only thing is streak would integrate every email of the customer in a single thread. Though it is a great advantage, sometimes the feature has downsides too. We need to sit and pre edit and then send email to our customer.

Pros
It's very difficult to get any tool for free and streak does it with no strings attached. Now you can easily track emails and send attachments via streak. Best part of streak being you can integrate it with gmail and easily classify them. The eye icon is exciting and turns green when a person has opened his or her email. I like the fact you can categoris data.

Cons
It occupies entire Gmail. UI can be a bit better. Like I need to scroll to see how many opens have been made by clicking the eye icon. No other cons so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Streak pricing

Starting from
$49/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Personal - for personal users looking for a simple CRM solution: $0

Professional - for any sized business looking for a fully-featured CRM solution: $49/month billed annually or $59/month billed monthly.

Enterprise: For any sized business looking for custom roles and premium support: $99/month billed annually or $129/month billed monthly.

Streak features

API
Collaboration Tools
Reporting & Statistics
Third Party Integration

Activity Dashboard (151 other apps)
Automatic Notifications (114 other apps)
Call Monitoring (102 other apps)
Call Recording (153 other apps)
Call Routing (114 other apps)
Call Transfer (103 other apps)
Caller ID (93 other apps)
Chat (139 other apps)
Communication Management (115 other apps)
Conferencing (110 other apps)
Contact Management (99 other apps)
Customizable Branding (90 other apps)
Instant Messaging (118 other apps)
Real Time Reporting (89 other apps)
Video Conferencing (109 other apps)
Voice Mail (93 other apps)

Videos and tutorials

Additional information for Streak

Key features of Streak

  • 360 degree view of the customer right inside Gmail
  • Email tracking
  • Team collaboration
  • "Send later" email scheduling
  • Gmail/G Suite account compatibility
  • Mass email/mail merge
  • API access (including webhooks)
  • Tasks/reminder/Google Calendar integration
  • Import/Export via Google Sheets
  • Call logs
  • Meeting notes
  • Third party integration (via Zapier)
View All Features

Benefits

- No more back and forth between Gmail and your CRM.
- No need to learn new software. If you know how to use Gmail, you know how to use Streak
- Never let leads fall through the cracks with reminders that appear right in your inbox
- Send mass emails (that look personalized) from Gmail.
- CRM administration is as easy as configuring a spreadsheet.