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ImportOmatic Pricing, Features, Reviews and Alternatives

ImportOmatic product overview

What is ImportOmatic?

ImportOmatic enables quick data integration for Blackbaud's Raiser's Edge and Raiser's Edge NXT. The solution redefines efficiencies with baked-in intelligence to clean data, smart profiles for tailored processing, and an expanding catalog of connectors (including MailChimp, WealthEngine, Luminate Online and more) that make import and export a one-step process.

Key benefits of using ImportOmatic

  • Standardize and cleanse data during import or minimize duplicate records with advanced integration to help save time, money and truly leverage technology investments.

  • ImportOmatic redefines efficient with baked-in intelligence to clean data, smart profiles for tailored processing, and new connectors that make import and export one-step process.

  • Drill down or set up a scheduled import with ImportOmatic, and stay on top of every detail.

  • ImportOmatic Connectors make it possible to move data to and from 3rd party tools like Mailchimp, Classy, and DonorDrive in a single step.

  • Import and export data from any source quickly and easily.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat

    Training options

    Documentation
    In Person
    Webinars
    Live Online
    Videos

    ImportOmatic features

    Functionality

    4.3

    /5

    118

    Total features

    13

    9 categories

    Most valued features by users

    Third Party Integrations
    Data Import/Export
    Search/Filter
    Contribution Tracking
    Duplicate Detection
    Multiple Data Sources
    Donor Management
    Match & Merge

    Functionality contenders

    ImportOmatic users reviews

    Overall Rating

    4.4

    /5

    118

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.58/10
    Rating distribution

    5

    4

    3

    2

    1

    60

    46

    11

    1

    0

    Pros
    Customer Service Convenience, Effective and Efficient Database, Thanks to this program; we were able to gain convenience and effectiveness with in us.
    The customer service is awesome and prompt. I would recommend this software to others because of the customer service and the ease of use of the software.
    Everytime I have reached out for help I've been pointed to addtional resources, which is helpful.
    Cons
    The interface can be confusing or intimidating for new users.
    It can be complicated to learn and if you don't catch all of the nuances it can import misinformation.
    I found it somewhat challenging to asses platform error messages.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Best Import Product and User Friendly

    Reviewed 3 years ago

    Overall ImportOmatic is a great product with more pros than cons. When I've spoken with someone from customer service I have had nothing but great experiences.

    Pros

    I've been using this product to do imports of various types for 4 years now and I wouldn't use anything else. ImportOmatic takes the guesswork out of getting the data in the database in an effective and efficient way. Having the convenience of Profiles/Templates set up for recurring imports saves so much more time than importing with the database's limited resources. Not having to manipulate the data from the source file is a HUGE time saver! Just being able to create a dictionary to correct the potential "garbage" that could go into the system saves time for me as the only person that does this function in my department and minimizes cleaning up the data. My productivity has increased substantially since I have been using this product.

    Cons

    The one thing I like least about the product is the limitation of validating only 25 records at a time when you are using ImportOmatic in the hosted environment. Outside of the hosted environment there was no limit on the number of records and the ability to import after validating all the records was seamless. It also seems counter intuitive to allow help tickets to be entered online, but the only way to receive an initial response is a return phone call. I think it would be more productive if there was a chat option.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Importing Made Simple

    Reviewed 2 years ago

    Overall, my experience with Omatic software has been and continues to be great. The customer service is awesome and prompt. I would recommend this software to others because of the customer service and the ease of use of the software.

    Pros

    The most impactful feature of Import-omatic is the ability to create templates that I can reuse. This takes the guesswork out of determining if I have all that I need to run an import and saves a tremendous amount of time. The product is very user-friendly and integration with existing business processes was seamless.

    Cons

    I think the most difficult part of using Import-omatic is the regular expressions area of the dictionary. It’s one of those things that if you don’t use it regularly, you can forget the primary aspects of how to set it up properly.

    Vendor response

    Hi Michelle, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    it has been extremely difficult

    Reviewed 3 years ago

    Update – we are now paying a HJC (Luminate Consultants) and trying to get Blackbaud Professional services involved to assist with resolving omatic group-sync issues. currently seeking professional services combination of RELO and Omatic, as these issue remain unresolved with support. - Run RELO at the same time as Luminate Connector – as the omatic group sync profile is causing too many...

    Pros

    the promise of ease and time saving sounded great, unfortunately that has not been our experience

    Cons

    Luminate Connector is NOT a time saving tool, and profiles still not working months after implementation

    Vendor response

    We are sorry to hear that you've had some issues with the Luminate Online connector. The entire Omatic team is committed to working through these problems with you. Please feel free to reach out to me at marcia.hightower@omaticsoftware.com if you would like to discuss your concerns in depth. I'm happy to help! Marcia

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Import Omatic

    Reviewed 2 years ago

    Pretty good. Help has been quite responsive and I am glad that for the most part they take the reigns.

    Pros

    Importing and exporting complete data sets - of constituents, gifts, and survey responses - to/from Raisers Edge and Luminate.

    Cons

    Adding and changing import/export criteria/fields can be cumbersome.

    Vendor response

    Hi Lindsay, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Automatic omatic

    Reviewed 2 years ago

    Not pushy sales people. Willing to show demos and answer questions. Product set up was quick, perhaps too quick. Would have liked the trainer to follow back up with us after our trainings as once we started using the product, we had questions.

    Pros

    My organization uses three omatic products. They have continued to show their understanding of our industry and design their products so they are easy to use. The product we have been using the longest is Record Radar. If your fundraisers like to visit geographic areas and want to know who else they can visit, this is the tool you need!

    Cons

    They are not pushy at all with their products and I wish they would be more! By this, I mean that I wish I would have purchased this sooner as it has made a world of difference with our data processing team. I do think their implementation could have gone a bit different for import-o-matic.

    Vendor response

    Hi Stephanie, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

    ImportOmatic FAQs and common questions

    Q. Who are the typical users of ImportOmatic?

    ImportOmatic has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does ImportOmatic support?

    ImportOmatic supports the following languages:
    English


    Q. Does ImportOmatic offer an API?

    No, ImportOmatic does not have an API available.


    Q. What other apps does ImportOmatic integrate with?

    ImportOmatic integrates with the following applications:
    Volgistics, Classy, Blackbaud Raiser's Edge NXT, Gravity Forms, Cvent Event Management, Blackbaud CRM, Mailchimp, ClickBid


    Q. What level of support does ImportOmatic offer?

    ImportOmatic offers the following support options:
    FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

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