Kentik Pricing, Features, Reviews & Alternatives

Kentik

AIOps Platform: Network Visibility, Performance & Security

4.63/5 (16 reviews)

Kentik overview

What is Kentik?

Kentik’s AIOps techniques enrich & turn real-time network data from your data center, internet and cloud, into actionable insights on your dashboard:
- Identify network problems impacting business in real-time
- Resolve issues quickly despite complex multi-cloud environments
- Avoid congestion and wasted spend by matching capacity and utilization
- Prevent unexpected downtime, clearly see resource dependencies & network relationships
- Avoid billing surprises, understand usage to allocate costs
www.kentik.com

Pricing

Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, China and 5 other markets, Germany, India, Japan, Mexico, United Kingdom

Supported languages

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Kentik screenshotKentik Two-Minute OverviewKentik screenshotKentik screenshot: Create custom dashboards with metrics that are most important to the business.Kentik screenshot: View alerts for risks or network attacks, and view a list of alerts over a defined time periodKentik screenshot: Use the Kentik data centre to analyze network service and performanceKentik screenshotKentik screenshotKentik screenshotKentik screenshotKentik screenshotKentik screenshotKentik screenshot: Kentik Differentiators versus similar productsKentik screenshot
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Kentik user reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.4
  4.1
  4.3
Steve S.

Longtime Kentik User

Used weekly for 2+ years
Reviewed 2019-01-25
Review Source: Capterra

We've been long-time users and have been extremely satisfied with Kentik. The product has been essential for peering analysis and we've been able to roll out DDoS detection and mitigation extremely easily. Kentik is also used frequently for customer traffic analysis and troubleshooting.

Pros
Fairly straight forward to get running and extremely feature rich. Support has been awesome and helped tie features to business needs. The pace of feature additions has been good too.

Cons
Due to the richness of features it can be challenging to accomplish quick tasks for beginning users. Dashboards help. A more "browsable" method of obtaining data from devices might be nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andrew L.

Easy to use powerful product

Used daily for 2+ years
Reviewed 2019-01-27
Review Source: Capterra

We are using Kentik to analyze our traffic for reporting based up where it's coming from and going to, which allows us to quickly make decisions on where and how to add capacity. We are also using the monitoring and mitigation components to detect and signal mitigation when a ddos occurs on our network.

Pros
Kentik is very easy to use., classifying interfaces, adding devices and defining alerts is a breeze. Before we started using Kentik, we relied upon user reports and a cli driven interface to detect issues and attempt any sort of mitigation. Kentik has allowed us to setup automated alerts and signaling for mitigation of attacks, which after setting up and tuning, we are now able to automatically mitigate attacks in just a few minutes where it would take much longer before. Kentik has also given us a wonderful interface which we are able to use to at the click of a button pull reports which tell us where our traffic is coming and going from, while at the same time allowing us to share it with our customers with ease.

Cons
Overall, there are really no major cons that we have come across as support has always been very helpful when we are looking for a new feature or a way to do something.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brad G.

Kentik for Managed Service Providers

Used daily for 2+ years
Reviewed 2020-08-31
Review Source: Capterra

Initially, it was a good fit as a predominantly 'in-house' tool. As we have exposed this data to customers, and used it more, we have found that the shell looks really good but the inner workings are suspect. Also, its rather pricy for the value it brings. We had high hopes for My.Kentik but those have failed to materialize.

Pros
Like most SaaS consumption models, your deployment is extremely easy. Setting up dashboards is rather intuitive (for engineers) and the filtering capability is really good.

Cons
For a SaaS company, their updates have broken core functionality. In short, I would say their regression testing is lacking. The My.Kentik Portal is a beta product. The entire premise is to expose the dashboards and panels you create to your customers or other business units/non-technical staff. In reality, this is just another window, that does restrict user access (thank you), but its still the same clunky UI that works well for technical people but not customers. Additionally, it is mired with the same bugs as the standard UI and more. Most of the errors are around their timeline but there are other errors that cause major concern like data inconsistencies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Steve D.

very helpful tools for global networks

Used daily for 2+ years
Reviewed 2019-01-25
Review Source: Capterra

We bought Kentik to give our operations teams visibility into the health and performance of our global network. The sales and support teams have been very helpful and patient with us to make sure that we are getting the most value from our account. Internal adoption by the operations groups took a very long time but now they can't function without the dashboards, slack notifications or NOC hooks

Pros
Sales engineers and support helped make setup simple. Webhooks, alarms and notifications provide valuable insights into how our network is being used

Cons
Kentik provides a very comprehensive set of tools and visualization capabilities. Getting everything set up efficiently for a medium to large network takes at least one dedicated person working on it for several weeks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Kentik Network Monitoring

Used daily for 2+ years
Reviewed 2019-08-16
Review Source: Capterra

Pros
The versatility. Kentik was able to tell me so much about what was happening in the network. Normal traffic, abnormal... it was a lovely tool to show customers what they were doing. I was able to analyze what I needed to know so I knew who to peer with.

Cons
Versatility comes with a price - Kentik was very complicated to use. If you didn't use it very frequently, you generally forgot how.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Kentik pricing

Pricing options
Free
Free trial
Subscription
View Pricing Plans

Contact Kentik for pricing information.

Kentik features

API
Alerts / Escalation
Dashboard
Data Visualization
Monitoring
Real Time Monitoring
Search/Filter
Third Party Integrations
Workflow Management

Access Controls/Permissions (408 other apps)
Activity Dashboard (323 other apps)
Activity Tracking (178 other apps)
Alerts/Notifications (330 other apps)
Audit Management (180 other apps)
Collaboration Tools (250 other apps)
Compliance Management (225 other apps)
Data Import/Export (273 other apps)
Drag & Drop (184 other apps)
Reporting & Statistics (286 other apps)
Reporting/Analytics (411 other apps)

Videos and tutorials

Additional information for Kentik

Key features of Kentik

  • Internet Usage Monitoring
  • Server Monitoring
  • Bandwidth Monitoring
  • SLA Monitoring
  • Cloud Monitoring
  • GCP Google Cloud Monitoring
  • AWS Amazon Cloud Monitoring
  • Security and DDoS Detection
  • Hybrid Cloud Monitoring
  • Real time data analysis on one dashboard
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Benefits

Deep dive into network data with the ability to see every network, all the time, in real time, and gain insight into metrics such as network traffic, network performance, capacity, and more.

Allow users to manage their own data analysis by logging into the Kentik self service portal where users can create labels, filter data, and explore the data that they want to see.

Create custom dashboards focusing on the metrics that are most important to the business. Define what is monitored, how it is presented, and combine multiple aspects to gain context.

Correlate real-time traffic data with threat feeds, custom DNS information, user information, and other elements not in the data stream.

Utilize the Kentik REST API’s to connect with external systems seamlessly, and integrate directly with third party applications including Slack, PagerDuty, and more.