Kentik Reviews

Fairly straight forward to get running and extremely feature rich. Support has been awesome and helped tie features to business needs. The pace of feature additions has been good too.

Due to the richness of features it can be challenging to accomplish quick tasks for beginning users. Dashboards help. A more "browsable" method of obtaining data from devices might be nice.

Kentik is fantastic at reporting flow based network data. This was a game changer for us (we are primarily a networking based group). The interface for reporting on network traffic is very easy to use and is very comprehensive. This is definitely our "go to" product for analyzing traffic trends.

Not much I can say here. The product is great for our use case and we have had no real issues for the time we have been a customer.

Like most SaaS consumption models, your deployment is extremely easy. Setting up dashboards is rather intuitive (for engineers) and the filtering capability is really good.

For a SaaS company, their updates have broken core functionality. In short, I would say their regression testing is lacking. The My.Kentik Portal is a beta product. The entire premise is to expose the dashboards and panels you create to your customers or other business units/non-technical staff. In reality, this is just another window, that does restrict user access (thank you), but its still the same clunky UI that works well for technical people but not customers. Additionally, it is mired with the same bugs as the standard UI and more. Most of the errors are around their timeline but there are other errors that cause major concern like data inconsistencies.

For such a powerful and feature rich application, Kentik is surprisingly intuitive to use, and its look and feel is very pleasing and satisfying. The support one gets is also excellent, with direct access to subject matter experts who respond quickly and effectively.

It’s not cheap, especially if like us you have a large number of devices that need to supply samples, but that’s not uncommon for this type of software.

Kentik has the best interface for analyzing flow data and highlighting new peering opportunities that would otherwise be very difficult to gather. The Connectivity Costs tool is also extremely helpful for seeing which links are costing us the most money.

Sometimes getting data in real-time after a network change can take several hours to be visible in the tool.

The best part of Kentik is that it allows us to perform really detailed analysis on how our network is being used by customers and peers. This really allows us to make much more highly informed peering and sales decisions.

Although considerable improvements have been made to usability, I think there is still further developments that can be made in this area. The amount of data storage that is currently required to store the data to run Kentik is still rather high and this limits how far back in time we can go with the analysis.

The flexibility to craft filters and dimension against real-time traffic flow and telemetry

The navigation of saved views and dashboards can be confusing to use when creating and saving views to share with the team or for later retrieval.

The range of possibilities it offers.tools with various customization possibilities.

The delay in capturing aspects of the network and alerts.

Saas service means very good scalability for bigger networks.Flow data being enriched by other types of data makes it easy to extract value from the platform.Many built in dashboards but also very easy to build your own.

ddos filters could be optimized to be more multi dimensional

The stats I use more is the ASN traffic and is pretty easy to use

At moment I don't have any complaint, maybe the graph can be more modern?

Kentik is very easy to use., classifying interfaces, adding devices and defining alerts is a breeze. Before we started using Kentik, we relied upon user reports and a cli driven interface to detect issues and attempt any sort of mitigation. Kentik has allowed us to setup automated alerts and signaling for mitigation of attacks, which after setting up and tuning, we are now able to automatically mitigate attacks in just a few minutes where it would take much longer before. Kentik has also given us a wonderful interface which we are able to use to at the click of a button pull reports which tell us where our traffic is coming and going from, while at the same time allowing us to share it with our customers with ease.

Overall, there are really no major cons that we have come across as support has always been very helpful when we are looking for a new feature or a way to do something.

Sales engineers and support helped make setup simple. Webhooks, alarms and notifications provide valuable insights into how our network is being used

Kentik provides a very comprehensive set of tools and visualization capabilities. Getting everything set up efficiently for a medium to large network takes at least one dedicated person working on it for several weeks.

The versatility. Kentik was able to tell me so much about what was happening in the network. Normal traffic, abnormal... it was a lovely tool to show customers what they were doing. I was able to analyze what I needed to know so I knew who to peer with.

Versatility comes with a price - Kentik was very complicated to use. If you didn't use it very frequently, you generally forgot how.

The software itself is very versatile and that is a great tick in the pros column. What I like most though is dealing with the Kentik people.

It's very overwhelming at first. It's pretty easy to get past, especially with help from Kentik, but there's a lot that can be done and gleaned from it and it's very intimidating initially.

Kentik is a great product that is a step above the rest. Its easy to use, it quick to setup, its very powerful and can be leveraged for many uses.

That its in the cloud and not onsite. If there was a hybrid option that would be useful.

Ease of use and the ability to visualize data in ways that make the most sense

Honestly my only complaint is the fact that I haven't been able to sell my management on this tool for other networks that I manage. :)

Visão intuitiva de fluxo do tráfego, inicio-final

Delay em alguns alertas, filtro por vezes confusos.

Real time alert for DDoS and high traffic

So far I don't see any issue, but need to improve some UI for usability.

It's really nice to monitor traffic and packets. It's also use to look at BGP path, so it helps with day to day monitoring and troubleshooting.

There is a bit of of a set up and a learning curve. Once it's setup it's quite nice. The other issue might be cost.

Just Works! Easy to implement. Great customer support

The software comes at a significant cost to our organization. I would love it to be onsite rather than cloud. I don't like sending our netflows to a third party, and once when we had a severe DDoS attack, we could not use Kentik since our data did not get to them.

Ease of use, extensibility via custom dimensions, snappy UI.

Occasional downtime, bugs causing erratic issues.

I like the option of being able to make reports quickly. I can see trends, usage and potential problems with all the options available on the reports.

Took a bit to figure out all the report options. However, my Kentik sales person setup a demo with myself and my team to go over all the features. They also recorded the session so we can refer back to it when we need.

Kentik allows us to drill down into traffic patterns and easily see whats going on with our Internet traffic.

At times the software can be a little difficult to navigate. This could be user error.

It is good software which helps to track the top talking AS/IP Address in an Network. It has multiple filters, which can be customized as per our needs, good thing is that it directly shows the host in the list where you need to filter.

It does not help to set threshold for traffic sourced/destined with Network address/port and detect DOS/DDOS attacks and generate alerts accordingly so network team can mitigate the same. It cannot alert network admin regarding IP hijack cases.

Its ability to show bandwidth usage to determine issues or validate that a customer is tapping out their connection.

It's not that user friendly. Some of our customer service reps without a technical background have trouble using it.