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LogMeIn Rescue vs AnyDesk Comparison (2026)

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LogMeIn Rescue logo

LogMeIn Rescue

AnyDesk logo

AnyDesk

Overview

Quality enterprise remote support software: secure, reliable, and AI-powered for IT and customer support teams.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

109

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

22.9

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

163

5

4

3

2

1

111

47

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

4.6

1.8K

5

4

3

2

1

1.2K

455

78

9

22

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

“I was really happy with how quickly and easily LogMeIn Rescue allowed my Help Desk technicians to gain access to our client's computers when they were having issues.”
AM

Andrea M.

Vice President, Instructional Design Services

“We decided to use LogMeIn Rescue for our client Help Desk mostly because we were already using other GoTo products.”
AM

Andrea M.

Vice President, Instructional Design Services

“It allows end-user support on-site and at remote locations through any type of internet connection (domain authentication not required).”
AA

Amit A.

Senior Procurement Specialist

Pros

“Seamless and uninterrupted screen sharing along with remote control capabilities, even when operating on lower bandwidth or slower internet connections.”
AM

Ahammad M.

RESERVATION STAFF

“The high frame rates provide a seamless, near-zero latency experience that feels as fluid as working directly on the machine.”
Verified reviewer profile picture

Marquita V.

SALE MANAGER

“For longer remote sessions, the experience can depend quite a bit on the network connection, particularly when working with a screen that requires frequent interaction.”
RG

Rashad G.

Geomechanicist

Cons

“The value for money is not quite there, especially compared to other products on the market.”
MN

Mihai N.

Project Manager

“Often, whoever is helping us troubleshoot our issues is working on multiple screens, therefore our screenshare is not always being worked on which makes us wonder whether the other person is still troubleshooting our issue or working on something separate or stepped away for a moment. ”
LF

Larni F.

Office Manager

“I do not really feel that there is much they can improve on, everything we needed was already built-in when we moved to Rescue.”
LN

Louwrens N.

Senior IT Engineer

Cons

“The security prompts can be confusing for people who aren’t used to remote‑access tools, and occasionally the app asks for permissions in a way that feels repetitive or annoying.”
Verified reviewer profile picture

Parker W.

Teacher

“Sometimes the connection can get a little laggy depending on the device or network, and a few features feel tucked away or not as clear as they could be.”
Verified reviewer profile picture

Parker W.

Teacher

“It's an amazing software but maybe a few issues is that sometimes I found it lagging a bit, could be my WiFi of course but it happens that I have to close and re open the program to let it work properly.”
Verified reviewer profile picture

Chiara L.

Law

  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features90
  • AI Copilot
  • AI Summarization
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Annotations
  • Application Management
  • Assignment Management
  • Audit Trail
  • Authentication
  • Automated Routing
  • Availability Management
  • Blended Call Center
  • CRM
  • Call Logging
  • Call Recording
  • Campaign Management
  • Change Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Computer Telephony Integration
  • Configuration Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Desktop/Browser Sharing
  • Diagnostic Tools
  • Diagnostics Tools
  • Electronic Signature
  • Employee Activity Monitoring
  • Event Logs
  • File Sharing
  • File Transfer
  • For MSPs
  • IT Incident Management
  • Inbound Call Center
  • Incident Management
  • Interaction Tracking
  • Live Chat
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multiple Monitor Access
  • Multiple User Accounts
  • Presenter Control Management
  • Print Management
  • Problem Management
  • Project Management
  • Queue Management
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-Time Reporting
  • Real-time Consumer-facing Chat
  • Release Management
  • Remote Access/Control
  • Remote Printing
  • Remote Support
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Targeted/Locked Screen Sharing
  • Task Management
  • Third-Party Integrations
  • Time Zone Tracking
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • User Management
  • Video Chat
  • Video Support
  • Whiteboard
  • Total features34
  • AI Copilot
  • AI Summarization
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Annotations
  • Application Management
  • Assignment Management
  • Audit Trail
  • Authentication
  • Automated Routing
  • Availability Management
  • Blended Call Center
  • CRM
  • Call Logging
  • Call Recording
  • Campaign Management
  • Change Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Computer Telephony Integration
  • Configuration Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Desktop/Browser Sharing
  • Diagnostic Tools
  • Diagnostics Tools
  • Electronic Signature
  • Employee Activity Monitoring
  • Event Logs
  • File Sharing
  • File Transfer
  • For MSPs
  • IT Incident Management
  • Inbound Call Center
  • Incident Management
  • Interaction Tracking
  • Live Chat
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multiple Monitor Access
  • Multiple User Accounts
  • Presenter Control Management
  • Print Management
  • Problem Management
  • Project Management
  • Queue Management
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-Time Reporting
  • Real-time Consumer-facing Chat
  • Release Management
  • Remote Access/Control
  • Remote Printing
  • Remote Support
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Targeted/Locked Screen Sharing
  • Task Management
  • Third-Party Integrations
  • Time Zone Tracking
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • User Management
  • Video Chat
  • Video Support
  • Whiteboard

Integrations

  • Total integrations10
  • Agiloft
  • Autotask PSA
  • Freshdesk
  • HappyFox Help Desk
  • JIRA Service Management
  • Microsoft 365
  • Microsoft Teams
  • Salesforce Platform
  • Salesforce Service Cloud
  • Zendesk Suite
  • Total integrationsN/A
  • Agiloft
  • Autotask PSA
  • Freshdesk
  • HappyFox Help Desk
  • JIRA Service Management
  • Microsoft 365
  • Microsoft Teams
  • Salesforce Platform
  • Salesforce Service Cloud
  • Zendesk Suite

Alternatives

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