This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Learn why GetApp is free

LogMeIn Rescue

Remote support for helpdesks, call centers and organizations

visit website

LogMeIn Rescue Alternatives

How do LogMeIn Rescue alternatives compare?

Zoho Assist and ConnectWise Control stand out as its top competitors based on similarity, popularity and user reviews. When comparing LogMeIn Rescue to its top 100 alternatives, TeamViewer has the highest rating, with GoToMeeting as the runner-up, and LogMeIn Rescue ranking 37th place. GoToMeeting has the most reviews with a total of 8,365, while LogMeIn Rescue has 125. Users say TeamViewer tops the list for value for money followed by GoToMeeting, while LogMeIn Rescue comes in 46th. Users also say TeamViewer and GoToMeeting are the easiest to use, while LogMeIn Rescue takes 32nd place.

What are the top 5 alternatives to LogMeIn Rescue?


Filter results


Features


Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

Zoho Assist

4.6
(442)

Instant Remote Support. Unattended Remote Access.

Pricing

Starting from

$10/month

Value for money

4.7

0.4

4.3

What users say about Zoho Assist's value for money

This software is one of the best that I found on the market, it has all the important features so you can give your customers a professional support. The price/features ratio is the best.

RG

Roberto G.

The software is a cost effective solution for offering remote desktop solutions to our clients. The software is easy to implement, manage and deploy to our teams.

MP

Martin P.

Total

16

24

62

features in common

16

features in common

Zoho Assist's unique features

  • SSL Security

  • Remote Update / Installation

  • File Transfer

  • Access Controls/Permissions

LogMeIn Rescue's unique features

  • Employee Activity Monitoring

  • Call Logging

  • Electronic Signature

  • Campaign Management

ConnectWise Control

4.7
(1,7k)

Remote meeting platform for resolving customers' queries

Pricing

Starting from

$24/month

Value for money

4.6

0.3

4.3

What users say about ConnectWise Control's value for money

I switched from LogMeIn when they bumped their prices and I am very happy. ConnectWise Control is extremely reliable and a good value for the money.

NP

Nick P.

I have found the features to be just as good, if not better than LogMeIn and ConnectWise is available for a fraction of the price.

NP

Nick P.

Total

29

66

62

features in common

29

features in common

ConnectWise Control's unique features

  • Discussions / Forums

  • Projections

  • Two-Factor Authentication

  • Multiple Monitor Access

LogMeIn Rescue's unique features

  • Computer Telephony Integration

  • Availability Management

  • Incident Management

  • Electronic Signature

GoToAssist

4.5
(128)

Remote support software

Pricing

Starting from

$69

Value for money

4.2

0.1

4.3

What users say about GoToAssist's value for money

It's an excellent solution for companies looking for inexpensive remote IT support.

FP

Francis P.

Super easy to deploy, generally user friendly, and at times useful. But, compared to almost every other solution, it is way over priced and way over commoditized.

CT

Carmine T.

Total

21

30

62

features in common

21

features in common

GoToAssist's unique features

  • IT Asset Management

  • Knowledge Management

  • Activity Dashboard

  • Knowledge Base Management

LogMeIn Rescue's unique features

  • Video Conferencing

  • Availability Management

  • Electronic Signature

  • Campaign Management

ConnectWise Automate

4.2
(106)

IT Automation for Today’s IT World

Pricing

Value for money

3.9

0.4

4.3

What users say about ConnectWise Automate's value for money

LabTech is a great program but they want extra for every feature so it can cost a lot.

AR

Anonymous Reviewer

Definitely full featured, but a little too pricey to be used for stand alone in house Corporate use, really designed more for MSP's.

SO

Shon O.

Total

13

117

62

features in common

13

features in common

ConnectWise Automate's unique features

  • Bandwidth Monitoring

  • Server Monitoring

  • Threat Response

  • Data Management

LogMeIn Rescue's unique features

  • Screen Capture

  • Video Support

  • Automatic Call Distribution

  • Electronic Signature

GoToMeeting

4.5
(8,4k)

Online meeting software with HD video conferencing

Pricing

Starting from

$12/month

Value for money

4.3
4.3

What users say about GoToMeeting's value for money

Overall I am happy with the ease of use of this product. GoToMeeting offers a very user friendly experience for an affordable price.

Wesley G.

This was the go to platform for hosting webinars and doing training. It has always been a solid software application with competitive pricing.

GG

Gillian G.

Total

34

114

62

features in common

34

features in common

GoToMeeting's unique features

  • Media Library

  • Multi-User Collaboration

  • Notes Management

  • Materials Management

LogMeIn Rescue's unique features

  • Self Service Portal

  • Availability Management

  • Incident Management

  • Electronic Signature

Cisco Webex

4.4
(5k)

Voice and video conferencing with screen sharing

Pricing

Starting from

$14.95/month

Value for money

4.2

0.1

4.3

What users say about Cisco Webex's value for money

However, one is provided for those who my require it. For the level of service and technology the price is fair and acceptable for a small business like mine.

RH

Rick H.

It's self-explanatory, easy-to-use, and valued-added in that it will improve one's online teach or reach and impact in other areas almost immediately. It's well worth the cost.

JS

Jeffrey S.

Total

20

63

62

features in common

20

features in common

Cisco Webex's unique features

  • Microsoft Outlook Integration

  • Active Directory Integration

  • Automatic Transcription

  • Communication Management

LogMeIn Rescue's unique features

  • Computer Telephony Integration

  • Availability Management

  • Incident Management

  • Electronic Signature

Join.Me

4.3
(1,3k)

Online conferencing and meeting tool

Pricing

Starting from

$10/month

Value for money

4.3
4.3

What users say about Join.Me's value for money

Used to be amazing and our go-to. Since the pricing structure change, it is very limited software priced commensurate with much better and robust solutions.

Chris P.

Great product and features, incredibly simple and easy to use, but not worth the money.

SF

Samuel F.

Total

18

43

62

features in common

18

features in common

Join.Me's unique features

  • Communication Management

  • Brand Management

  • Attendance Management

  • Recording

LogMeIn Rescue's unique features

  • Employee Activity Monitoring

  • Call Logging

  • Electronic Signature

  • Campaign Management

Mikogo

3.7
(28)

Show any screen content from your computer over the Web

Pricing

Value for money

3.1

1.2

4.3

What users say about Mikogo's value for money

Inexpensive but there is a good (actually bad) reason for this and it has to do with quality. Easy to use when it works.

BB

Brad B.

When I tried contacting support, I was unable to reach anyone by phone or chat and my emails went unanswered. I was given no other option than to drop my subscription and look for another service.

ES

Ed S.

Total

15

32

62

features in common

15

features in common

Mikogo's unique features

  • Presentation Tools

  • Electronic Hand Raising

  • Communication Management

  • Attendee Management

LogMeIn Rescue's unique features

  • Employee Activity Monitoring

  • Call Logging

  • Electronic Signature

  • Campaign Management

TeamViewer

4.6
(7,9k)

Remote support, remote access & online meetings software

Pricing

Value for money

4.4

0.1

4.3

What users say about TeamViewer's value for money

Like I said before I would like a lower price but in my opinion this is the top remote software on the market and you want the best you have to pay for it.

MV

Misty V.

Teamviewer has been great for impromptu remote support sessions. While the product is not as polished as commercial alternatives you get excellent value for money since it's free.

DS

Darren S S.

Total

15

56

62

features in common

15

features in common

TeamViewer's unique features

  • Video Management

  • Case Management

  • Automated Scheduling

  • Presentation Tools

LogMeIn Rescue's unique features

  • Employee Activity Monitoring

  • Availability Management

  • Incident Management

  • Electronic Signature

Kaseya VSA

4.0
(183)

IT Systems Management Software for Internal IT and MSPs

Pricing

Value for money

3.7

0.6

4.3

What users say about Kaseya VSA's value for money

Significant reduction in operational costs and increase in our ability to deliver value.

Frank V.

Slow, lousy features for the price. The UI needs an update, and some of the workflows are less than ideal.

hs

harmandeep singh s.

Total

27

120

62

features in common

27

features in common

Kaseya VSA's unique features

  • Multiple User Accounts

  • Bandwidth Monitoring

  • Monitoring

  • Anti Virus

LogMeIn Rescue's unique features

  • Computer Telephony Integration

  • Video Support

  • Automatic Call Distribution

  • Electronic Signature

ISL Light

4.8
(274)

Remote support software & unattended remote access

Pricing

Value for money

4.5

0.2

4.3

What users say about ISL Light's value for money

Very easy to deploy and to use. On top of that it does offer not only remote control within the same tool , for the same price, but also online chat which is very useful for us.

OP

Olivier P.

I could not favor ISLonline over some other remote support solution, but their price/solution model fills our needs perfectly (200 potential serviceable users).

Matej F.

Total

30

70

62

features in common

30

features in common

ISL Light's unique features

  • On-Demand Recording

  • Multiple Monitor Access

  • Email Invitations & Reminders

  • Audit Trail

LogMeIn Rescue's unique features

  • Computer Telephony Integration

  • Availability Management

  • Incident Management

  • Electronic Signature

Naverisk

4.7
(31)

Remote monitoring & management for managed service providers

Pricing

Value for money

4.7

0.4

4.3

What users say about Naverisk's value for money

Easy Remote Monitoring and Management with fantastic backend support and greta Value for money.

AR

Anonymous Reviewer

Ease of Use, Value for Money, Support Personal, Functionality, Complete RMM, Patch Management. Completely White Labelable.

MG

Matt G.

Total

25

113

62

features in common

25

features in common

Naverisk's unique features

  • Real Time Analytics

  • Internet Usage Monitoring

  • Remediation Management

  • Real Time Monitoring

LogMeIn Rescue's unique features

  • Computer Telephony Integration

  • Third Party Integrations

  • Automatic Call Distribution

  • Electronic Signature

Atera

4.5
(190)

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

Pricing

Starting from

$79/month

Value for money

4.7

0.4

4.3

What users say about Atera's value for money

Hopefully the ticketing and reports will improve and we can start using them. For us, the parts we use are worth the price, but hopefully we can implement the other features.

JS

Joseph S.

They hit the sweet spot. We ditched a system that was costing us more, but price isn’t everything or even the most important thing… We are now doing more with our RMM than ever before.

Bob B.

Total

26

109

62

features in common

26

features in common

Atera's unique features

  • Real-time Updates

  • Bandwidth Monitoring

  • Supplier Management

  • Anti Virus

LogMeIn Rescue's unique features

  • Task Management

  • Targeted / Locked Screen Sharing

  • Automatic Call Distribution

  • Electronic Signature

Freshdesk

4.5
(2,2k)

Online helpdesk system and customer service software

Pricing

Starting from

$19/month

Value for money

4.4

0.1

4.3

What users say about Freshdesk's value for money

After searching for a while, I found Freshdesk, which was by far the best option with the best price. It's automated response system was one of my favorite features.

BM

Brian M.

Impressive, robust, reliable and very economical customer care managements software.

FG

Frederick G.

Total

24

126

62

features in common

24

features in common

Freshdesk's unique features

  • Appointment Management

  • Event Triggered Actions

  • Conferencing

  • Real Time Monitoring

LogMeIn Rescue's unique features

  • Computer Telephony Integration

  • Video Support

  • Automatic Call Distribution

  • Incident Management

Halp

5.0
(1)

Ticketing, powered by your Slack conversations

Features

Total

24

45

62

features in common

24

features in common

Halp's unique features

  • Assignment Management

  • Mobile Access

  • Support Ticket Tracking

  • Support Ticket Management

LogMeIn Rescue's unique features

  • Session Transfer

  • Targeted / Locked Screen Sharing

  • Automatic Call Distribution

  • Electronic Signature

Salesforce Service Cloud

4.4
(510)

Customer Service & Field Service Management Solutions

Pricing

Value for money

4.1

0.2

4.3

What users say about Salesforce Service Cloud's value for money

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

It is a great product to use, I just wish it didn't cost so much per user.

AR

Anonymous Reviewer

Total

39

195

62

features in common

39

features in common

Salesforce Service Cloud's unique features

  • GPS

  • Mobile Access

  • Online Time Clock

  • Parking Management

LogMeIn Rescue's unique features

  • Desktop / Browser Sharing

  • Video Conferencing

  • Session Recording

  • Employee Activity Monitoring

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$19/month

Value for money

4.1

0.2

4.3

What users say about Zendesk's value for money

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

Total

38

196

62

features in common

38

features in common

Zendesk's unique features

  • Customer Management

  • Multiple Scripts

  • Macros/Templated Responses

  • Customer Complaint Tracking

LogMeIn Rescue's unique features

  • Screen Mirroring

  • Screen Capture

  • Employee Activity Monitoring

  • Targeted / Locked Screen Sharing

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

Pricing

Starting from

$0.02

Value for money

4.8

0.5

4.3

What users say about Qubicles' value for money

Pricing is amazing, best in tbe biz. Overall functionality is what we need.

GM

Gustavo M.

Good software, very cost-effective, scales well. Hard to use at first, but once you get the hang of it there's no other solution that compares.

DA

Daryl A.

Total

21

70

62

features in common

21

features in common

Qubicles' unique features

  • Call Monitoring

  • CRM

  • Multi-Channel Data Collection

  • Real Time Analytics

LogMeIn Rescue's unique features

  • Video Conferencing

  • Customizable Branding

  • Availability Management

  • Incident Management

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

0.4

4.3

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

33

186

62

features in common

33

features in common

LiveAgent's unique features

  • Customer Service Analytics

  • Voice Customization

  • Commenting/Notes

  • Workflow Management

LogMeIn Rescue's unique features

  • Session Transfer

  • Predictive Dialer

  • Targeted / Locked Screen Sharing

  • Availability Management

User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

Pricing

Starting from

$49/month

Value for money

4.6

0.3

4.3

What users say about User.com's value for money

I was surprised about how well it worked and what's more important, they offered a great price.

ER

Evelyn R.

All the features you need for a friendly price for a startup.

GH

Gerald H.

Total

26

210

62

features in common

26

features in common

User.com's unique features

  • Dynamic Content

  • Knowledge Management

  • Multivariate Testing

  • Transfers/Routing

LogMeIn Rescue's unique features

  • Computer Telephony Integration

  • Targeted / Locked Screen Sharing

  • Automatic Call Distribution

  • Incident Management

Dixa

4.3
(19)

Conversational Customer Service Software

Pricing

Starting from

$99/month

Value for money

4.2

0.1

4.3

What users say about Dixa's value for money

Excellent cloud solution for your callcenter with a reasonable cost.

Roberth C.

Currently, our team is more than satisfied with the outcomes that we got for that price.

ES

Elizabeth S.

Total

27

84

62

features in common

27

features in common

Dixa's unique features

  • Automatic Lead Distribution

  • Search/Filter

  • Feedback Management

  • Real Time Monitoring

LogMeIn Rescue's unique features

  • Video Conferencing

  • Third Party Integrations

  • Incident Management

  • Electronic Signature

FixMe.IT

4.8
(355)

Remote Support Software That Always Works

Pricing

Starting from

$30/month

Value for money

4.7

0.4

4.3

What users say about FixMe.IT's value for money

You know the ones I mean.) Easy setup, perfect for fixing remote issues and demonstrating what the user "should be doing." Easy to use at a fair price.

TV

Tom V.

The only draw back is the pricing structure, as others offer a scaled back speed at a free price. For some of the features its a great product to consider.

Rex S.

Total

10

19

62

features in common

10

features in common

FixMe.IT's unique features

  • Multiple Monitor Access

  • Whiteboard

  • File Transfer

  • Reporting & Statistics

LogMeIn Rescue's unique features

  • Employee Activity Monitoring

  • Call Logging

  • Electronic Signature

  • Campaign Management

Pulseway

4.7
(156)

All-in-one remote IT monitoring and management platform.

Pricing

Starting from

$20/month

Value for money

4.7

0.4

4.3

What users say about Pulseway's value for money

Most features available across all platforms, pricing is great, adding new features on a regular basis is good too.

SS

Shaffi S.

Its easy to monitor whatever we chose. Also it's super cool, to be able to call a costumer, almost at the same time a notification pops up, to tell them, that we are aware of the problem.

JD

Jacob Dahl W.

Total

24

156

62

features in common

24

features in common

Pulseway's unique features

  • License Management

  • Remote Monitoring & Management

  • Real-time Updates

  • Task Scheduling

LogMeIn Rescue's unique features

  • Video Conferencing

  • Video Support

  • Automatic Call Distribution

  • Electronic Signature

NinjaRMM

4.9
(130)

The Easiest-to-Use Unified Endpoint Management Platform

Pricing

Starting from

$3/month

Value for money

4.8

0.5

4.3

What users say about NinjaRMM's value for money

It's great for MSPs, comes with all the necessary features and integrations. The cost is very affordable and they offer 3rd party licenses for a great price e.g. TeamViewer.

BF

Bjoern F.

Ninja allows us to monitor networks at a fair price to us and them. It also allowed us to use the TeamViewer integration to disable all RDP access for a much more secure remote tool.

JV

Jesse V.

Total

26

92

62

features in common

26

features in common

NinjaRMM's unique features

  • For MSPs

  • Approval Process Control

  • Web Traffic Reporting

  • Activity Tracking

LogMeIn Rescue's unique features

  • Computer Telephony Integration

  • Third Party Integrations

  • Automatic Call Distribution

  • Electronic Signature

JIRA Service Management

4.4
(263)

The only ITSM solution built on the Jira platform

Pricing

Starting from

$20/month

Value for money

4.2

0.1

4.3

What users say about JIRA Service Management's value for money

Overall we are very happy with Jira Service Desk; it has allowed us to provide a higher level of support to users than our previous service desk, and non-profit pricing was very beneficial for us.

AR

Anonymous Reviewer

A great product at a reasonable price point. This review is for the Cloud version.).

SB

Seth B.

Total

25

97

62

features in common

25

features in common

JIRA Service Management's unique features

  • Customizable Fields

  • Real Time Analytics

  • Workflow Management

  • Network Monitoring

LogMeIn Rescue's unique features

  • Softphone

  • Targeted / Locked Screen Sharing

  • Automatic Call Distribution

  • Electronic Signature

Freshservice

4.5
(388)

A complete IT service management (ITSM) tool for business

Pricing

Starting from

$19/month

Value for money

4.5

0.2

4.3

What users say about Freshservice's value for money

For a company or for freshers who are not familiar with ITIL process its a good way to address that. For the Price its one of the best products out there.

AK

Abhinav K.

Most companies don't offer this and it has really helped when we have multi-layer tasks to accomplish. For the cost, this is a great product to keep your team efficient and productive.

AR

Anonymous Reviewer

Total

26

148

62

features in common

26

features in common

Freshservice's unique features

  • Document Storage

  • Change Tracking

  • Percent-Complete Tracking

  • Contract Drafting

LogMeIn Rescue's unique features

  • File Sharing

  • Targeted / Locked Screen Sharing

  • Call Logging

  • Automatic Call Distribution

Ring4

4.5
(14)

Second phone number app for texting and calling

Pricing

Starting from

$9.99/month

Value for money

4.5

0.2

4.3

What users say about Ring4's value for money

A cost effective alternative to buying another SIM when working across two countries. Able to take calls when I am in either country.

MR

Mark R.

This software has an easy set up, links all your existing contacts, and allows you to talk/text without having to pay your phone company a bunch of money.

RH

Rochae H.

Total

13

46

62

features in common

13

features in common

Ring4's unique features

  • ID Scanning

  • Caller Profiles

  • Call Conferencing

  • On-Demand Recording

LogMeIn Rescue's unique features

  • Configuration Management

  • Video Support

  • Incident Management

  • Electronic Signature

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Pricing

Starting from

$42/month

Value for money

4.2

0.1

4.3

What users say about Vivantio's value for money

Overall I recommend Vivantio as a company and their ITSM suite of tools offer excellent value for money in my opinion.

JH

Jonathon H.

Good value for money ITSM Tool for ITIL based Service Desks.

JH

Jonathon H.

Total

24

96

62

features in common

24

features in common

Vivantio's unique features

  • Customer History

  • Inventory Management

  • WYSIWYG Editor

  • Request Assignment

LogMeIn Rescue's unique features

  • Task Management

  • Targeted / Locked Screen Sharing

  • Automatic Call Distribution

  • Electronic Signature

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

Pricing

Starting from

$24/month

Value for money

4.4

0.1

4.3

What users say about Wix Answers' value for money

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Cost effective platform to interface with our customers and provide them support. Ticketing and knowledge base are key tools for LooUQ to service our customers.

Greg T.

Total

21

89

62

features in common

21

features in common

Wix Answers' unique features

  • Full Text Search

  • Proactive Chat

  • Support Ticket Management

  • Configurable Workflow

LogMeIn Rescue's unique features

  • Video Conferencing

  • Targeted / Locked Screen Sharing

  • Incident Management

  • Electronic Signature

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

Features

Total

7

40

62

features in common

7

features in common

Yonyx's unique features

  • Version Control

  • FAQ

  • Content Management

  • Rules-Based Workflow

LogMeIn Rescue's unique features

  • Employee Activity Monitoring

  • Call Logging

  • Electronic Signature

  • Campaign Management

TeamHeadquarters

4.2
(9)

Unified project management & help desk software

Features

Total

18

65

62

features in common

18

features in common

TeamHeadquarters' unique features

  • Team Calendars

  • Alerts/Notifications

  • Issue Management

  • Service Catalog

LogMeIn Rescue's unique features

  • Queue Management

  • Third Party Integrations

  • Automatic Call Distribution

  • Electronic Signature

HappyFox Help Desk

4.6
(83)

Helpdesk, customer support software

Pricing

Starting from

$29/month

Value for money

4.5

0.2

4.3

What users say about HappyFox Help Desk's value for money

Outstanding Help desk software at an attractive price.

JB

Julian B.

HappyFox offers a great service for its price.

AR

Anonymous Reviewer

Total

20

91

62

features in common

20

features in common

HappyFox Help Desk's unique features

  • Multi-Language

  • Full Text Search

  • Activity Tracking

  • Customer Service Analytics

LogMeIn Rescue's unique features

  • Video Conferencing

  • Video Support

  • Incident Management

  • Electronic Signature

Take Control

4.3
(15)

Collaborative remote access solution

Pricing

Value for money

4.2

0.1

4.3

What users say about Take Control's value for money

The price is also good, much better than Logmein or screenconnect.

GM

Gonçalo M.

Quality service at a great price for small businesses.

Tyler F.

Total

22

35

62

features in common

22

features in common

Take Control's unique features

  • Productivity Analysis

  • User Management

  • Automated Routing

  • File Transfer

LogMeIn Rescue's unique features

  • Screen Capture

  • Video Support

  • Automatic Call Distribution

  • Electronic Signature

Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

0.1

4.3

What users say about Bitrix24's value for money

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

28

358

62

features in common

28

features in common

Bitrix24's unique features

  • Templates

  • Task Board View

  • Calendar Sync

  • SSL Security

LogMeIn Rescue's unique features

  • Session Transfer

  • Release Management

  • Availability Management

  • Incident Management

NICE inContact

4.2
(456)

Cloud Contact Center Software

Pricing

Starting from

$100/month

Value for money

4.0

0.3

4.3

What users say about NICE inContact's value for money

This product allows great management and works perfectly, no downtime so no money lost. I've been using it in different companies and never got much of a problem.

CH

Camilo H.

We like incontact but we are a smaller company and everything cost money and I don't know if we are getting everything out of what we are currently paying.

DM

David M.

Total

24

108

62

features in common

24

features in common

NICE inContact's unique features

  • Customer History

  • Activity Dashboard

  • List Management

  • Request Assignment

LogMeIn Rescue's unique features

  • File Sharing

  • Release Management

  • Availability Management

  • Incident Management

Aircall

4.3
(216)

Phone system for support and sales teams

Pricing

Starting from

$30/month

Value for money

4.1

0.2

4.3

What users say about Aircall's value for money

Easy to use, great pricing as well get a real value for money. The customer support is also very responsive and quick to solve any issues.

JB

Jonathon B.

The application is very much cost effective in comparison to the features it provides.

MK

Murali K.

Total

21

102

62

features in common

21

features in common

Aircall's unique features

  • Call Scripting

  • Real-time Updates

  • Outbound Call Center

  • Purchasing & Receiving

LogMeIn Rescue's unique features

  • Screen Capture

  • Video Support

  • Electronic Signature

  • Campaign Management

Agile CRM

4.2
(404)

Sales and marketing CRM for growing businesses

Pricing

Starting from

$8.99/month

Value for money

4.2

0.1

4.3

What users say about Agile CRM's value for money

Most companies will try to lock you into a one year commitment, but it is perfectly reasonable to know everything works together in harmony. Question 3: Is this the right price for me.

AD

Adam D.

It has kept a great log of our consultants past and present, so in that respect - it has done it's job. I just feel like the cost (for 3 operators) does not justify the tool.

Derek "Storme" B.

Total

28

226

62

features in common

28

features in common

Agile CRM's unique features

  • Lead Verification/Validation

  • Call Center Management

  • Drag & Drop

  • Real Time Notifications

LogMeIn Rescue's unique features

  • Session Transfer

  • Release Management

  • Availability Management

  • Incident Management

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Pricing

Starting from

$14/month

Value for money

4.5

0.2

4.3

What users say about Zoho Desk's value for money

Zoho Desk is a great help desk software - nice feature set at a good price.

Thiagarajan R.

Excellent value for money, great with customer support tracking, automation, control and KPIs and evaluation.

María Fernanda C.

Total

27

168

62

features in common

27

features in common

Zoho Desk's unique features

  • Service Level Agreement (SLA) Management

  • Customer Engagement

  • Multiple User Accounts

  • Forms Management

LogMeIn Rescue's unique features

  • Softphone

  • Release Management

  • Incident Management

  • Electronic Signature

Call Center Studio

4.5
(36)

Cloud-based call center management software

Pricing

Value for money

4.7

0.4