LogMeIn Rescue Alternatives

(442)

Instant Remote Support. Unattended Remote Access.

Pricing

Starting from

$10/month

Value for money

4.7

0.4

4.3

What users say about Zoho Assist's value for money

This software is one of the best that I found on the market, it has all the important features so you can give your customers a professional support. The price/features ratio is the best.

Roberto G.

The software is a cost effective solution for offering remote desktop solutions to our clients. The software is easy to implement, manage and deploy to our teams.

Martin P.

Features

Total

features in common

Zoho Assist's unique features

SSL Security
Remote Update / Installation
File Transfer
Access Controls/Permissions

LogMeIn Rescue's unique features

Employee Activity Monitoring
Call Logging
Electronic Signature
Campaign Management

Categories in common

ConnectWise Control

(1,7k)

Remote meeting platform for resolving customers' queries

Pricing

Starting from

$24/month

Value for money

4.6

0.3

4.3

What users say about ConnectWise Control's value for money

I switched from LogMeIn when they bumped their prices and I am very happy. ConnectWise Control is extremely reliable and a good value for the money.

Nick P.

I have found the features to be just as good, if not better than LogMeIn and ConnectWise is available for a fraction of the price.

Nick P.

Features

Total

features in common

ConnectWise Control's unique features

Discussions / Forums
Projections
Two-Factor Authentication
Multiple Monitor Access

LogMeIn Rescue's unique features

Computer Telephony Integration
Availability Management
Incident Management
Electronic Signature

Categories in common

GoToAssist

(128)

Remote support software

Pricing

Starting from

$69

Value for money

4.2

0.1

4.3

What users say about GoToAssist's value for money

It's an excellent solution for companies looking for inexpensive remote IT support.

Francis P.

Super easy to deploy, generally user friendly, and at times useful. But, compared to almost every other solution, it is way over priced and way over commoditized.

Carmine T.

Features

Total

features in common

GoToAssist's unique features

IT Asset Management
Knowledge Management
Activity Dashboard
Knowledge Base Management

LogMeIn Rescue's unique features

Video Conferencing
Availability Management
Electronic Signature
Campaign Management

Categories in common

ConnectWise Automate

(106)

IT Automation for Today’s IT World

Pricing

Value for money

3.9

0.4

4.3

What users say about ConnectWise Automate's value for money

LabTech is a great program but they want extra for every feature so it can cost a lot.

Anonymous Reviewer

Definitely full featured, but a little too pricey to be used for stand alone in house Corporate use, really designed more for MSP's.

Shon O.

Features

Total

117

features in common

ConnectWise Automate's unique features

Bandwidth Monitoring
Server Monitoring
Threat Response
Data Management

LogMeIn Rescue's unique features

Screen Capture
Video Support
Automatic Call Distribution
Electronic Signature

Categories in common

GoToMeeting

(8,4k)

Online meeting software with HD video conferencing

Pricing

Starting from

$12/month

Value for money

4.3

What users say about GoToMeeting's value for money

Overall I am happy with the ease of use of this product. GoToMeeting offers a very user friendly experience for an affordable price.

Wesley G.

This was the go to platform for hosting webinars and doing training. It has always been a solid software application with competitive pricing.

Gillian G.

Features

Total

114

features in common

GoToMeeting's unique features

Media Library
Multi-User Collaboration
Notes Management
Materials Management

LogMeIn Rescue's unique features

Self Service Portal
Availability Management
Incident Management
Electronic Signature

Categories in common

Cisco Webex

(5k)

Voice and video conferencing with screen sharing

Pricing

Starting from

$14.95/month

Value for money

4.2

0.1

4.3

What users say about Cisco Webex's value for money

However, one is provided for those who my require it. For the level of service and technology the price is fair and acceptable for a small business like mine.

Rick H.

It's self-explanatory, easy-to-use, and valued-added in that it will improve one's online teach or reach and impact in other areas almost immediately. It's well worth the cost.

Jeffrey S.

Features

Total

features in common

Cisco Webex's unique features

Microsoft Outlook Integration
Active Directory Integration
Automatic Transcription
Communication Management

LogMeIn Rescue's unique features

Computer Telephony Integration
Availability Management
Incident Management
Electronic Signature

Categories in common

Join.Me

(1,3k)

Online conferencing and meeting tool

Pricing

Starting from

$10/month

Value for money

4.3

What users say about Join.Me's value for money

Used to be amazing and our go-to. Since the pricing structure change, it is very limited software priced commensurate with much better and robust solutions.

Chris P.

Great product and features, incredibly simple and easy to use, but not worth the money.

Samuel F.

Features

Total

features in common

Join.Me's unique features

Communication Management
Brand Management
Attendance Management
Recording

LogMeIn Rescue's unique features

Employee Activity Monitoring
Call Logging
Electronic Signature
Campaign Management

Categories in common

Mikogo

3.7

(28)

Show any screen content from your computer over the Web

Pricing

Value for money

3.1

1.2

4.3

What users say about Mikogo's value for money

Inexpensive but there is a good (actually bad) reason for this and it has to do with quality. Easy to use when it works.

Brad B.

When I tried contacting support, I was unable to reach anyone by phone or chat and my emails went unanswered. I was given no other option than to drop my subscription and look for another service.

Ed S.

Features

Total

features in common

Mikogo's unique features

Presentation Tools
Electronic Hand Raising
Communication Management
Attendee Management

LogMeIn Rescue's unique features

Employee Activity Monitoring
Call Logging
Electronic Signature
Campaign Management

Categories in common

TeamViewer

(7,9k)

Remote support, remote access & online meetings software

Pricing

Value for money

4.4

0.1

4.3

What users say about TeamViewer's value for money

Like I said before I would like a lower price but in my opinion this is the top remote software on the market and you want the best you have to pay for it.

Misty V.

Teamviewer has been great for impromptu remote support sessions. While the product is not as polished as commercial alternatives you get excellent value for money since it's free.

Darren S S.

Features

Total

features in common

TeamViewer's unique features

Video Management
Case Management
Automated Scheduling
Presentation Tools

LogMeIn Rescue's unique features

Employee Activity Monitoring
Availability Management
Incident Management
Electronic Signature

Categories in common

Kaseya VSA

4.0

(183)

IT Systems Management Software for Internal IT and MSPs

Pricing

Value for money

3.7

0.6

4.3

What users say about Kaseya VSA's value for money

Significant reduction in operational costs and increase in our ability to deliver value.

Frank V.

Slow, lousy features for the price. The UI needs an update, and some of the workflows are less than ideal.

harmandeep singh s.

Features

Total

120

features in common

Kaseya VSA's unique features

Multiple User Accounts
Bandwidth Monitoring
Monitoring
Anti Virus

LogMeIn Rescue's unique features

Computer Telephony Integration
Video Support
Automatic Call Distribution
Electronic Signature

Categories in common

ISL Light

4.8

(274)

Remote support software & unattended remote access

Pricing

Value for money

4.5

0.2

4.3

What users say about ISL Light's value for money

Very easy to deploy and to use. On top of that it does offer not only remote control within the same tool , for the same price, but also online chat which is very useful for us.

Olivier P.

I could not favor ISLonline over some other remote support solution, but their price/solution model fills our needs perfectly (200 potential serviceable users).

Matej F.

Features

Total

features in common

ISL Light's unique features

On-Demand Recording
Multiple Monitor Access
Email Invitations & Reminders
Audit Trail

LogMeIn Rescue's unique features

Computer Telephony Integration
Availability Management
Incident Management
Electronic Signature

Categories in common

Naverisk

(31)

Remote monitoring & management for managed service providers

Pricing

Value for money

4.7

0.4

4.3

What users say about Naverisk's value for money

Easy Remote Monitoring and Management with fantastic backend support and greta Value for money.

Anonymous Reviewer

Ease of Use, Value for Money, Support Personal, Functionality, Complete RMM, Patch Management. Completely White Labelable.

Matt G.

Features

Total

113

features in common

Naverisk's unique features

Real Time Analytics
Internet Usage Monitoring
Remediation Management
Real Time Monitoring

LogMeIn Rescue's unique features

Computer Telephony Integration
Third Party Integrations
Automatic Call Distribution
Electronic Signature

Categories in common

Atera

(190)

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

Pricing

Starting from

$79/month

Value for money

4.7

0.4

4.3

What users say about Atera's value for money

Hopefully the ticketing and reports will improve and we can start using them. For us, the parts we use are worth the price, but hopefully we can implement the other features.

Joseph S.

They hit the sweet spot. We ditched a system that was costing us more, but price isn’t everything or even the most important thing… We are now doing more with our RMM than ever before.

Bob B.

Features

Total

109

features in common

Atera's unique features

Real-time Updates
Bandwidth Monitoring
Supplier Management
Anti Virus

LogMeIn Rescue's unique features

Task Management
Targeted / Locked Screen Sharing
Automatic Call Distribution
Electronic Signature

Categories in common

Freshdesk

(2,2k)

Online helpdesk system and customer service software

Pricing

Starting from

$19/month

Value for money

4.4

0.1

4.3

What users say about Freshdesk's value for money

After searching for a while, I found Freshdesk, which was by far the best option with the best price. It's automated response system was one of my favorite features.

Brian M.

Impressive, robust, reliable and very economical customer care managements software.

Frederick G.

Features

Total

126

features in common

Freshdesk's unique features

Appointment Management
Event Triggered Actions
Conferencing
Real Time Monitoring

LogMeIn Rescue's unique features

Computer Telephony Integration
Video Support
Automatic Call Distribution
Incident Management

Categories in common

Halp

5.0

(1)

Ticketing, powered by your Slack conversations

Features

Total

features in common

Halp's unique features

Assignment Management
Mobile Access
Support Ticket Tracking
Support Ticket Management

LogMeIn Rescue's unique features

Session Transfer
Targeted / Locked Screen Sharing
Automatic Call Distribution
Electronic Signature

Categories in common

Salesforce Service Cloud

(510)

Customer Service & Field Service Management Solutions

Pricing

Value for money

4.1

0.2

4.3

What users say about Salesforce Service Cloud's value for money

Overall it does what it should and for the price it's great also.

Anonymous Reviewer

It is a great product to use, I just wish it didn't cost so much per user.

Anonymous Reviewer

Features

Total

195

features in common

Salesforce Service Cloud's unique features

GPS
Mobile Access
Online Time Clock
Parking Management

LogMeIn Rescue's unique features

Desktop / Browser Sharing
Video Conferencing
Session Recording
Employee Activity Monitoring

Categories in common

Zendesk

(2,6k)

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$19/month

Value for money

4.1

0.2

4.3

What users say about Zendesk's value for money

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

Tommaso A.

Features

Total

196

features in common

Zendesk's unique features

Customer Management
Multiple Scripts
Macros/Templated Responses
Customer Complaint Tracking

LogMeIn Rescue's unique features

Screen Mirroring
Screen Capture
Employee Activity Monitoring
Targeted / Locked Screen Sharing

Categories in common

Qubicles

(24)

Revolutionary blockchain-powered contact center software

Pricing

Starting from

$0.02

Value for money

4.8

0.5

4.3

What users say about Qubicles' value for money

Pricing is amazing, best in tbe biz. Overall functionality is what we need.

Gustavo M.

Good software, very cost-effective, scales well. Hard to use at first, but once you get the hang of it there's no other solution that compares.

Daryl A.

Features

Total

features in common

Qubicles' unique features

Call Monitoring
CRM
Multi-Channel Data Collection
Real Time Analytics

LogMeIn Rescue's unique features

Video Conferencing
Customizable Branding
Availability Management
Incident Management

Categories in common

LiveAgent

(1k)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

0.4

4.3

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

Anonymous Reviewer

Features

Total

186

features in common

LiveAgent's unique features

Customer Service Analytics
Voice Customization
Commenting/Notes
Workflow Management

LogMeIn Rescue's unique features

Session Transfer
Predictive Dialer
Targeted / Locked Screen Sharing
Availability Management

Categories in common

User.com

(30)

The engine of growth. An all in one solution for user data.

Pricing

Starting from

$49/month

Value for money

4.6

0.3

4.3

What users say about User.com's value for money

I was surprised about how well it worked and what's more important, they offered a great price.

Evelyn R.

All the features you need for a friendly price for a startup.

Gerald H.

Features

Total

210

features in common

User.com's unique features

Dynamic Content
Knowledge Management
Multivariate Testing
Transfers/Routing

LogMeIn Rescue's unique features

Computer Telephony Integration
Targeted / Locked Screen Sharing
Automatic Call Distribution
Incident Management

Categories in common

Dixa

(19)

Conversational Customer Service Software

Pricing

Starting from

$99/month

Value for money

4.2

0.1

4.3

What users say about Dixa's value for money

Excellent cloud solution for your callcenter with a reasonable cost.

Roberth C.

Currently, our team is more than satisfied with the outcomes that we got for that price.

Elizabeth S.

Features

Total

features in common

Dixa's unique features

Automatic Lead Distribution
Search/Filter
Feedback Management
Real Time Monitoring

LogMeIn Rescue's unique features

Video Conferencing
Third Party Integrations
Incident Management
Electronic Signature

Categories in common

FixMe.IT

4.8

(355)

Remote Support Software That Always Works

Pricing

Starting from

$30/month

Value for money

4.7

0.4

4.3

What users say about FixMe.IT's value for money

You know the ones I mean.) Easy setup, perfect for fixing remote issues and demonstrating what the user "should be doing." Easy to use at a fair price.

Tom V.

The only draw back is the pricing structure, as others offer a scaled back speed at a free price. For some of the features its a great product to consider.

Rex S.

Features

Total

features in common

FixMe.IT's unique features

Multiple Monitor Access
Whiteboard
File Transfer
Reporting & Statistics

LogMeIn Rescue's unique features

Employee Activity Monitoring
Call Logging
Electronic Signature
Campaign Management

Categories in common

Pulseway

(156)

All-in-one remote IT monitoring and management platform.

Pricing

Starting from

$20/month

Value for money

4.7

0.4

4.3

What users say about Pulseway's value for money

Most features available across all platforms, pricing is great, adding new features on a regular basis is good too.

Shaffi S.

Its easy to monitor whatever we chose. Also it's super cool, to be able to call a costumer, almost at the same time a notification pops up, to tell them, that we are aware of the problem.

Jacob Dahl W.

Features

Total

156

features in common

Pulseway's unique features

License Management
Remote Monitoring & Management
Real-time Updates
Task Scheduling

LogMeIn Rescue's unique features

Video Conferencing
Video Support
Automatic Call Distribution
Electronic Signature

Categories in common

NinjaRMM

4.9

(130)

The Easiest-to-Use Unified Endpoint Management Platform

Pricing

Starting from

$3/month

Value for money

4.8

0.5

4.3

What users say about NinjaRMM's value for money

It's great for MSPs, comes with all the necessary features and integrations. The cost is very affordable and they offer 3rd party licenses for a great price e.g. TeamViewer.

Bjoern F.

Ninja allows us to monitor networks at a fair price to us and them. It also allowed us to use the TeamViewer integration to disable all RDP access for a much more secure remote tool.

Jesse V.

Features

Total

features in common

NinjaRMM's unique features

For MSPs
Approval Process Control
Web Traffic Reporting
Activity Tracking

LogMeIn Rescue's unique features

Computer Telephony Integration
Third Party Integrations
Automatic Call Distribution
Electronic Signature

Categories in common

JIRA Service Management

(263)

The only ITSM solution built on the Jira platform

Pricing

Starting from

$20/month

Value for money

4.2

0.1

4.3

What users say about JIRA Service Management's value for money

Overall we are very happy with Jira Service Desk; it has allowed us to provide a higher level of support to users than our previous service desk, and non-profit pricing was very beneficial for us.

Anonymous Reviewer

A great product at a reasonable price point. This review is for the Cloud version.).

Seth B.

Features

Total

features in common

JIRA Service Management's unique features

Customizable Fields
Real Time Analytics
Workflow Management
Network Monitoring

LogMeIn Rescue's unique features

Softphone
Targeted / Locked Screen Sharing
Automatic Call Distribution
Electronic Signature

Categories in common

Freshservice

(388)

A complete IT service management (ITSM) tool for business

Pricing

Starting from

$19/month

Value for money

4.5

0.2

4.3

What users say about Freshservice's value for money

For a company or for freshers who are not familiar with ITIL process its a good way to address that. For the Price its one of the best products out there.

Abhinav K.

Most companies don't offer this and it has really helped when we have multi-layer tasks to accomplish. For the cost, this is a great product to keep your team efficient and productive.

Anonymous Reviewer

Features

Total

148

features in common

Freshservice's unique features

Document Storage
Change Tracking
Percent-Complete Tracking
Contract Drafting

LogMeIn Rescue's unique features

File Sharing
Targeted / Locked Screen Sharing
Call Logging
Automatic Call Distribution

Categories in common

Ring4

(14)

Second phone number app for texting and calling

Pricing

Starting from

$9.99/month

Value for money

4.5

0.2

4.3

What users say about Ring4's value for money

A cost effective alternative to buying another SIM when working across two countries. Able to take calls when I am in either country.

Mark R.

This software has an easy set up, links all your existing contacts, and allows you to talk/text without having to pay your phone company a bunch of money.

Rochae H.

Features

Total

features in common

Ring4's unique features

ID Scanning
Caller Profiles
Call Conferencing
On-Demand Recording

LogMeIn Rescue's unique features

Configuration Management
Video Support
Incident Management
Electronic Signature

Categories in common

Vivantio

(165)

Flexible Software. Focused Service.

Pricing

Starting from

$42/month

Value for money

4.2

0.1

4.3

What users say about Vivantio's value for money

Overall I recommend Vivantio as a company and their ITSM suite of tools offer excellent value for money in my opinion.

Jonathon H.

Good value for money ITSM Tool for ITIL based Service Desks.

Jonathon H.

Features

Total

features in common

Vivantio's unique features

Customer History
Inventory Management
WYSIWYG Editor
Request Assignment

LogMeIn Rescue's unique features

Task Management
Targeted / Locked Screen Sharing
Automatic Call Distribution
Electronic Signature

Categories in common

Wix Answers

(22)

The only platform with all support channels in one place.

Pricing

Starting from

$24/month

Value for money

4.4

0.1

4.3

What users say about Wix Answers' value for money

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

Sébastien C.

Cost effective platform to interface with our customers and provide them support. Ticketing and knowledge base are key tools for LooUQ to service our customers.

Greg T.

Features

Total

features in common

Wix Answers' unique features

Full Text Search
Proactive Chat
Support Ticket Management
Configurable Workflow

LogMeIn Rescue's unique features

Video Conferencing
Targeted / Locked Screen Sharing
Incident Management
Electronic Signature

Categories in common

Yonyx

4.8

(105)

Decision tree driven Interactive guides for customer service

Features

Total

features in common

Yonyx's unique features

Version Control
FAQ
Content Management
Rules-Based Workflow

LogMeIn Rescue's unique features

Employee Activity Monitoring
Call Logging
Electronic Signature
Campaign Management

Categories in common

TeamHeadquarters

(9)

Unified project management & help desk software

Features

Total

features in common

TeamHeadquarters' unique features

Team Calendars
Alerts/Notifications
Issue Management
Service Catalog

LogMeIn Rescue's unique features

Queue Management
Third Party Integrations
Automatic Call Distribution
Electronic Signature

Categories in common

HappyFox Help Desk

(83)

Helpdesk, customer support software

Pricing

Starting from

$29/month

Value for money

4.5

0.2

4.3

What users say about HappyFox Help Desk's value for money

Outstanding Help desk software at an attractive price.

Julian B.

HappyFox offers a great service for its price.

Anonymous Reviewer

Features

Total

features in common

HappyFox Help Desk's unique features

Multi-Language
Full Text Search
Activity Tracking
Customer Service Analytics

LogMeIn Rescue's unique features

Video Conferencing
Video Support
Incident Management
Electronic Signature

Categories in common

Take Control

(15)

Collaborative remote access solution

Pricing

Value for money

4.2

0.1

4.3

What users say about Take Control's value for money

The price is also good, much better than Logmein or screenconnect.

Gonçalo M.

Quality service at a great price for small businesses.

Tyler F.

Features

Total

features in common

Take Control's unique features

Productivity Analysis
User Management
Automated Routing
File Transfer

LogMeIn Rescue's unique features

Screen Capture
Video Support
Automatic Call Distribution
Electronic Signature

Categories in common

Bitrix24

4.0

(458)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

0.1

4.3

What users say about Bitrix24's value for money

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

Anna W.

Features

Total

358

features in common

Bitrix24's unique features

Templates
Task Board View
Calendar Sync
SSL Security

LogMeIn Rescue's unique features

Session Transfer
Release Management
Availability Management
Incident Management

Categories in common

NICE inContact

(456)

Cloud Contact Center Software

Pricing

Starting from

$100/month

Value for money

4.0

0.3

4.3

What users say about NICE inContact's value for money

This product allows great management and works perfectly, no downtime so no money lost. I've been using it in different companies and never got much of a problem.

Camilo H.

We like incontact but we are a smaller company and everything cost money and I don't know if we are getting everything out of what we are currently paying.

David M.

Features

Total

108

features in common

NICE inContact's unique features

Customer History
Activity Dashboard
List Management
Request Assignment

LogMeIn Rescue's unique features

File Sharing
Release Management
Availability Management
Incident Management

Categories in common

Aircall

(216)

Phone system for support and sales teams

Pricing

Starting from

$30/month

Value for money

4.1

0.2

4.3

What users say about Aircall's value for money

Easy to use, great pricing as well get a real value for money. The customer support is also very responsive and quick to solve any issues.

Jonathon B.

The application is very much cost effective in comparison to the features it provides.

Murali K.

Features

Total

102

features in common

Aircall's unique features

Call Scripting
Real-time Updates
Outbound Call Center
Purchasing & Receiving

LogMeIn Rescue's unique features

Screen Capture
Video Support
Electronic Signature
Campaign Management

Categories in common

Agile CRM

(404)

Sales and marketing CRM for growing businesses

Pricing

Starting from

$8.99/month

Value for money

4.2

0.1

4.3

What users say about Agile CRM's value for money