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Papertrail Pricing

Pricing overview

Value for money rating

4.3

/5

11

Price starts from

7

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

$7
1 GB/month
1 week search
1 year archive

$18
2 GB/month
1 week search
1 year archive

$35
4 GB/month
2 weeks search
1 year archive

$75
8 GB/month
2 weeks search
1 year archive

$150
16 GB/month
2 weeks search
1 year archive

$230
25 GB/month
2 weeks search
1 year archive

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What users say

Good price, overall good general functionality. Product performs well and was easy to setup.

KV

Kevin V.

PaperTrail does the trick for log aggregation, it may not be quite as fully featured as others but the price makes up for it. For basic log aggregation it works well and has a decent search mechanism.

KV

Kevin V.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Used papertrail to log and monitor user devices and app usage.

Reviewed 4 years ago

We gain valuable insight into what our users and doing and experiencing by monitoring these logs. In certain situations where there's a live issues or outage, having live searchable data from our users is absolutely critical. My only gripe with Papertrail is that it's incredibly powerful but IMHO should be more intuitive, or have better training material to assist users in unlocking its full...

Pros

Gave us the ability to monitor devices based on usernames, device ID's, app versions, iOS versions, etc. Easy SQL searching and parsing. Gain the ability to create different visualizations based on predefined metrics but also allows for some customization. See user logs immediately as ours were set to upload every 10 seconds.

Cons

Not very user friendly for new users. There's certainly a learning curve to get started. Depending on how your logging has been setup there can also be a lot of noise to sort through, making the overall experience cumbersome. Most of this is due to sheer volume of data being collected, which is a self imposed problem but it'd be nice to get more support regarding how to handle this or having built in tools to filter out duplicate data points. Users have the ability to setup predefined queries which helps cut down on some of unneeded data, but as mentioned there's a steep learning curve and not very much documentation to go off of.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Nice log aggregator

Reviewed 5 years ago

PaperTrail does the trick for log aggregation, it may not be quite as fully featured as others but the price makes up for it. For basic log aggregation it works well and has a decent search mechanism.

Pros

Good price, overall good general functionality. Product performs well and was easy to setup.

Cons

The search functionality could be beefed up, they have a variety of options but based on the UI it isn't always obvious.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Helps consolidate logging in today’s containerized world

Reviewed 2 years ago

We’re able to keep track of key transactions logging and debugging errors faster and more efficiently.

Pros

With today’s web infrastructure relying on multiple containers, it means that logs generation speed has multiplied and it makes it difficult to debug and trace core functionality. Papertrail helps solve the issue by providing a pipeline to a clean UI and tools to make it easy to debug and keep visibility of key application transactions.

Cons

It’s cost structure was confusing at first and we spent our quota too quickly. It required us to rethink what to log and what not to log, which isn’t necessarily a bad thing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Papertrail Review

Reviewed 2 years ago
Pros

The first impression with Papertrail is that it's pretty much completed and easy to use with simple steps for new users. It saves and shows logs according to your need, so it helps user saving lots of time and effort. The software is very useful and stable, so I would recommend this to others.

Cons

The price is not very competitive. I would like to have more features with this price.