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VisionFlow
Product dev., ALM, ITSM, Help Desk, Project Mng. and CRM
(32)
Recommended
Armin S.
Computer Software, 10,001+ employees
Used daily for 2+ years
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We use it for our global web support and you can configure it to what ever you like. Great and friendly support. Very much recommended.
Configurable from scratch and well designed.
Some HTML and programming experience might be good to have if you would like to do more suff on your own.
René H.
Media Production, 51-200 employees
Used daily for 2+ years
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I am using Visionflow (Visionproject) since 2007 for different internal and external business processes and services, substantially for service management. I really appreciate the variety of possible usage and the overall flexibility as well as the service quality of the team behind. The deep and very customizable integration of E-Mail Communication is (still) a big advantage compared with Visionflow´s competitors. Nevertheless, the design/frontend is unchanged for many years and out-of-date. I assume this might be a barrier for some users.
Flexibility, E-Mail Integration, Stability
UX, Document Management