xMatters Alternatives

xMatters

Actionable IT alerting platform for enterprises

xMatters

How do xMatters alternatives compare?

Opsgenie and PagerDuty stand out as its top competitors based on similarity, popularity and user reviews. When comparing xMatters to its top 100 alternatives, Pro-Sapien has the highest rating, with AlertFind as the runner-up, and xMatters ranking 60th place. Zendesk has the most reviews with a total of 2,441, while xMatters has 134. Users say Emex EHS & ESG Software tops the list for value for money followed by AlertFind, while xMatters comes in 61st. Users also say Pro-Sapien and AlertFind are the easiest to use, while xMatters takes 49th place.


How do I choose the best xMatters alternative?

Browse our list of competitors to find the tool that's right for your team and workflow. Filter apps by features, pricing, ratings, integrations, devices and more. Read verified reviews and discover what other people in your industry are using. Compare apps side by side to find the best match for your business.


What are the top 5 alternatives to xMatters?

Filter results


Features


Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

Opsgenie

Modern IT incident management and response solution

Pricing

Starting from

$0/month

Value for money

4.4

0.1

4.3

What users say about Opsgenie's value for money

Great price compared to similar software, feature set is pretty decent, interfaces are nice and detailed activity log is super nice.

EG

Eren G.

We were able to get a really good Pricing and Number of integrations is awesome.

AR

Anonymous Reviewer

Total

31

34

74

features in common

31

features in common

Opsgenie's unique features

  • Monitoring

  • Status Reporting

  • Real Time Monitoring

xMatters' unique features

  • Self Service Portal

  • Workflow Management

  • Third Party Integration

  • Receiving

PagerDuty

Incident Management & Operations Performance Software

Pricing

Starting from

$10/month

Value for money

4.3
4.3

What users say about PagerDuty's value for money

PagerDuty has many integrations which allows us to setup alerts just by choosing the application, which is a great thing for small teams where development costs are very high.

VK

Vedarth K.

I really enjoyed it and feel it's one of the best alert management services for small - medium sized teams. The only downside was the cost per user if you want all the bells and whistles.

AO

Adam O.

Total

25

31

74

features in common

25

features in common

PagerDuty's unique features

  • Issue Tracking

  • Issue Management

  • Calendar Sync with Google

  • Monitoring

xMatters' unique features

  • Project Workflow

  • RSS Feeds

  • Task Scheduling

  • Remote Access

VictorOps

IT & DevOps Incident Management

Pricing

Starting from

$9/month

Value for money

4.6

0.3

4.3

What users say about VictorOps' value for money

The details is provides about the incidents is very granular and helps provide much needed context. It is fairly inexpensive and integrates really well with several other softwares.

AR

Anonymous Reviewer

Optimally priced on-call software to ensure production fires are immediately acknowledged.

AR

Anonymous Reviewer

Total

11

20

74

features in common

11

features in common

VictorOps' unique features

  • Collaborative Workspace

  • Calendar Sync with Google

  • Filtered Views

  • Issue Tracking

xMatters' unique features

  • Mobile Integration

  • Multiple Parties

  • Project Workflow

  • Multi-Location

BigPanda

(0)

Autonomous Operations- Intelligent Automation for IT Ops

Features

Total

4

6

74

features in common

4

features in common

BigPanda's unique features

  • Status Reporting

  • Monitoring

xMatters' unique features

  • Incident Management

  • CRM Integration

  • Third Party Integration

  • Skills Assessment

IncidentMonitor

Service desk software with self-service web portal support

Features

Total

16

38

74

features in common

16

features in common

IncidentMonitor's unique features

  • Asset Lifecycle Management

  • Surveys & Feedback

  • Asset Management

  • Catalog Management

xMatters' unique features

  • Multiple Parties

  • Real Time Notifications

  • Remote Access

  • Project Workflow

Freshservice

A complete IT service management (ITSM) tool for business

Pricing

Starting from

$19/month

Value for money

4.5

0.2

4.3

What users say about Freshservice's value for money

For a company or for freshers who are not familiar with ITIL process its a good way to address that. For the Price its one of the best products out there.

AK

Abhinav K.

M still within a trial period, but have been extremely impressed with the software. Working in a non profit pricing is always an issue and the only real concern with the software.

AR

Anonymous Reviewer

Total

30

80

74

features in common

30

features in common

Freshservice's unique features

  • Email Tracking

  • Real Time Monitoring

  • Approval Process Control

  • Custom Forms

xMatters' unique features

  • Secure Data Storage

  • Team Calendars

  • Task Scheduling

  • Receiving

AlertOps

Incident & response management tool for IT & DevOps teams

Pricing

Starting from

$5/month

Value for money

4.7

0.4

4.3

What users say about AlertOps' value for money

I am satisfied with AlertOps, my organization is looking to scale this model and use it in other areas now to help us save money.

MR

Marko R.

Support for any device and some reporting is nice to see. Price was a benefit too.

JW

Jason W.

Total

25

40

74

features in common

25

features in common

AlertOps' unique features

  • Task Management

  • Automatic Call Distribution

  • Assignment Management

  • Call List Management

xMatters' unique features

  • Prioritizing

  • Real Time Updates

  • Secure Data Storage

  • Real Time Reporting

Kaseya VSA

IT Systems Management Software for Internal IT and MSPs

Pricing

Value for money

3.7

0.6

4.3

What users say about Kaseya VSA's value for money

Significant reduction in operational costs and increase in our ability to deliver value.

Frank V.

We have remote access when we need it and can investigate problems without having to bother users and take over the machine a few times a day.

AR

Anonymous Reviewer

Total

15

41

74

features in common

15

features in common

Kaseya VSA's unique features

  • Active Directory Integration

  • Real Time Data

  • Anti Virus

  • Applications Management

xMatters' unique features

  • Multi-Channel Communication

  • Permission Management

  • Receiving

  • Multiple Parties

NinjaRMM

The Easiest-to-Use Unified Endpoint Management Platform

Pricing

Value for money

4.8

0.5

4.3

What users say about NinjaRMM's value for money

It's great for MSPs, comes with all the necessary features and integrations. The cost is very affordable and they offer 3rd party licenses for a great price e.g. TeamViewer.

BF

Bjoern F.

Ninja allows us to monitor networks at a fair price to us and them. It also allowed us to use the TeamViewer integration to disable all RDP access for a much more secure remote tool.

JV

Jesse V.

Total

16

28

74

features in common

16

features in common

NinjaRMM's unique features

  • Template Management

  • Configuration Management

  • Approval Process Control

  • Data Visualization

xMatters' unique features

  • Multi-Location

  • Real Time Notifications

  • Remote Access

  • Project Workflow

Onspring

Cloud-based solutions for audit, risk management, compliance

Pricing

Starting from

$175/month

Value for money

4.8

0.5

4.3

What users say about Onspring's value for money

Overall, great experience with the tool and good return on investment.

CC

Chayan C.

Very easy to use and after comparing to competitors, Onspring is the best value for the money.

CL

Chris L.

Total

14

42

74

features in common

14

features in common

Onspring's unique features

  • Task Tracking

  • Active Directory Integration

  • Project Tracking

  • Ad hoc Reporting

xMatters' unique features

  • Multi-Language

  • Prioritizing

  • Real Time Updates

  • Performance Reports

Mint Service Desk

IT service desk and asset management solution

Features

Total

12

26

74

features in common

12

features in common

Mint Service Desk's unique features

  • SLA Management

  • Change Management

  • Asset Management

  • Customizable Branding

xMatters' unique features

  • Maintenance Scheduling

  • Multi-Location

  • Project Workflow

  • Multi-Language

Splunk Enterprise

Machine data management and analytics

Pricing

Starting from

$225/month

Value for money

4.2

0.1

4.3

What users say about Splunk Enterprise's value for money

Excellent and reliable albeit slow place to turn when investigating an incident, logs are easily available and sortable leading to quick and accurate determinations.

Davesh M.

The ease of use for splunk has increased productivity and reduced investigation time. Splunk is a devops and team lead life saver.

JM

Jeffrey M.

Total

13

38

74

features in common

13

features in common

Splunk Enterprise's unique features

  • Anti Spam

  • Resource Management

  • Anti Virus

  • Performance Metrics

xMatters' unique features

  • Mobile Integration

  • Multiple Parties

  • Project Workflow

  • Multi-Location

Datadog

Cloud-Scale Monitoring Platform For Metrics, Traces, & Logs

Pricing

Starting from

$15/month

Value for money

4.2

0.1

4.3

What users say about Datadog's value for money

So nice to have that event stream and subscriptions. And it's very easy to share your findings with colleagues.

DK

Dmitry K.

An excellent monitoring service packed with features at a very affordable price.

AR

Anonymous Reviewer

Total

5

11

74

features in common

5

features in common

Datadog's unique features

  • Multiple Data Sources

  • Full Text Search

  • Monitoring

  • Commenting

xMatters' unique features

  • Instant Messaging

  • Compliance Management

  • User Management

  • Task Scheduling

Site24x7

All-in-one performance monitoring tool for DevOps and IT

Pricing

Starting from

$9/month

Value for money

4.3
4.3

What users say about Site24x7's value for money

We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved to be a good choice that fit our needs.

Josh J.

Site24x7: A best in class product at a cost level for small business.

DM

Daniel M.

Total

15

25

74

features in common

15

features in common

Site24x7's unique features

  • Customizable Reporting

  • Audit Trail

  • Monitoring

  • Multiple User Accounts

xMatters' unique features

  • Maintenance Scheduling

  • Multi-Location

  • Real Time Updates

  • Multi-Language

SolarWinds N-central

On-premise and hosted RMM software for MSPs

Features

Total

11

47

74

features in common

11

features in common

SolarWinds N-central's unique features

  • Uptime Monitoring

  • Inventory Management

  • Web Traffic Reporting

  • Ad hoc Reporting

xMatters' unique features

  • Video Conferencing

  • Multi-Language

  • Permission Management

  • Multi-Channel Communication

Serviceaide

Service desk & IT service management

Pricing

Value for money

4.1

0.2

4.3

What users say about Serviceaide's value for money

Everything is as describe, best price on beauty products and happy with timely delivery received in a good condition.

pooja K.

Strong ITIL based solution at a truly affordable price. I am an advisor for other companies and will recommend this product everytime.

CM

Chris M.

Total

12

19

74

features in common

12

features in common

Serviceaide's unique features

  • Customizable Branding

  • Configurable Workflow

  • Active Directory Integration

  • Projections

xMatters' unique features

  • Job Scheduling

  • Multi-Channel Communication

  • Prioritizing

  • Mobile Alerts

Atera

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

Pricing

Starting from

$79/month

Value for money

4.7

0.4

4.3

What users say about Atera's value for money

Hopefully the ticketing and reports will improve and we can start using them. For us, the parts we use are worth the price, but hopefully we can implement the other features.

JS

Joseph S.

They hit the sweet spot. We ditched a system that was costing us more, but price isn’t everything or even the most important thing… We are now doing more with our RMM than ever before.

Bob B.

Total

12

33

74

features in common

12

features in common

Atera's unique features

  • Assessment Management

  • SLA Management

  • Automated Billing

  • Automatic Backup

xMatters' unique features

  • Job Scheduling

  • Mobile Integration

  • Multiple Parties

  • Mobile Alerts

SolarWinds Service Desk

IT Service Desk & Asset Management Software

Pricing

Starting from

$19/month

Value for money

4.5

0.2

4.3

What users say about SolarWinds Service Desk's value for money

However, I still believe that, for a small shop, this product offers the best value for the price and is a great entry-level solution.

AR

Anonymous Reviewer

SUPER easy to use and configure. Being web-based we didn't need to invest in additional hardware resources to host it ourselves and maintenance is no longer a concern.

Erich B.

Total

34

74

74

features in common

34

features in common

SolarWinds Service Desk's unique features

  • Asset Management

  • Contact Database

  • Data Import

  • Customer Service Analytics

xMatters' unique features

  • Third Party Integration

  • Secure Data Storage

  • Event Scheduling

  • Skills Assessment

Jira Service Management

The only ITSM solution built on the Jira platform

Pricing

Starting from

$20/month

Value for money

4.2

0.1

4.3

What users say about Jira Service Management's value for money

Overall we are very happy with Jira Service Desk; it has allowed us to provide a higher level of support to users than our previous service desk, and non-profit pricing was very beneficial for us.

AR

Anonymous Reviewer

A great product at a reasonable price point. This review is for the Cloud version.).

SB

Seth B.

Total

23

54

74

features in common

23

features in common

Jira Service Management's unique features

  • Support Ticket Tracking

  • Approval Process Control

  • Employee Self Service

  • Asset Management

xMatters' unique features

  • Real Time Notifications

  • Role-Based Permissions

  • Single Sign On

  • Remote Access

ConnectWise Manage

A PSA Tool Designed To Run Your As-a-Service Business

Pricing

Value for money

3.9

0.4

4.3

What users say about ConnectWise Manage's value for money

It's very intuitive and allows for powerful job costing. The software allows for simple project management and greatly enhances project workflow.

JD

James D.

We spent and invested a lot of time ensuring we would get the most out of it, but it just hasnt happened... the issues are too frequent, support to slow and overal a very bad experience.

James V.

Total

35

123

74

features in common

35

features in common

ConnectWise Manage's unique features

  • ROI Analytics

  • Resource Management

  • Availability Management

  • Warehouse Management

xMatters' unique features

  • User Management

  • RSS Feeds

  • Employee Database

  • Skills Assessment

Alloy Navigator

Award winning IT Asset Mgmt and Service Mgmt platform

Pricing

Starting from

$19/month

Value for money

4.5

0.2

4.3

What users say about Alloy Navigator's value for money

The best part of it was cost. We looked at several other products ranging from cost to functionality to find Alloy provided more for less.

RO

Ron O.

Alloy doesn't cost a lot and he's making a pretty good job.

at

allan t.

Total

46

144

74

features in common

46

features in common

Alloy Navigator's unique features

  • Widgets

  • Catalog Management

  • Project Time Tracking

  • Product Catalog

xMatters' unique features

  • Disaster Recovery

  • Event Logs

  • Instant Messaging

  • Employee Database

Pulseway

All-in-one remote IT monitoring and management platform.

Pricing

Starting from

$40/month

Value for money

4.7

0.4

4.3

What users say about Pulseway's value for money

Most features available across all platforms, pricing is great, adding new features on a regular basis is good too.

SS

Shaffi S.

Its easy to monitor whatever we chose. Also it's super cool, to be able to call a costumer, almost at the same time a notification pops up, to tell them, that we are aware of the problem.

JD

Jacob Dahl W.

Total

14

35

74

features in common

14

features in common

Pulseway's unique features

  • Active Directory Integration

  • Server Monitoring

  • Applications Management

  • Audit Trail

xMatters' unique features

  • Mobile Integration

  • Multiple Parties

  • Project Workflow

  • Multi-Location

Perch Security

(0)

Threat detection and response management software

Pricing

Starting from

$10/month

Value for money

0.0

4.3

4.3

What users say about Perch Security's value for money

Easy of implementation and the setup of the appliances at each location is great. The web portal reduces our overhead and maintenance cost.

MA

Matt A.

MSP friendly threat detection. This space is filled with solutions designed for large enterprises, which is out of reach for a lot of typical MSP customer sizes and budgets.

AW

Andrew W.

Total

7

15

74

features in common

7

features in common

Perch Security's unique features

  • Data Storage Management

  • Forum / Discussion Board

  • PCI DSS Compliance

  • HIPAA Compliance

xMatters' unique features

  • Instant Messaging

  • CRM Integration

  • Team Calendars

  • Real Time Reporting

Zoho Creator

Low-code platform to build custom business apps

Pricing

Starting from

$15/month

Value for money

4.3
4.3

What users say about Zoho Creator's value for money

I do admit to not being very impressed with their support, and occasionally we've had issues with server uptime, but their pricing is fair and the tool is powerful.

MW

Michael W.

Easy to use and great value for money for a small business. The companion iPhone app is also excellent and you can easily enter data from the app.

AR

Anonymous Reviewer

Total

21

82

74

features in common

21

features in common

Zoho Creator's unique features

  • Time & Expense Tracking

  • Expense Tracking

  • Custom Charts

  • Indexing

xMatters' unique features

  • Prioritizing

  • Remote Access

  • Scenario Planning

  • Receiving

FORM.com

Mobile Forms Software for Inspection, Audits, Safety Checks

Pricing

Value for money

4.6

0.3

4.3

What users say about FORM.com's value for money

My company recently purchase a one-year subscription to form.com. Jim Souza was fantastic.

DS

Dale S.

It's a good tool and time saver too. The price for this product is just the right.

AR

Alex R.

Total

15

33

74

features in common

15

features in common

FORM.com's unique features

  • Content Library

  • Work Order Management

  • Contractor Management

  • Custom Forms

xMatters' unique features

  • Multi-Channel Communication

  • Permission Management

  • Real Time Updates

  • Performance Reports

Emex EHS & ESG Software

Safety, sustainability and compliance. Simplified.

Features

Total

11

19

74

features in common

11

features in common

Emex EHS & ESG Software's unique features

  • Corrective Actions

  • Business Intelligence

  • Audit Trail

  • Risk Assessment

xMatters' unique features

  • Mobile Integration

  • Performance Reports

  • Real Time Notifications

  • Multiple Parties

Pro-Sapien

EHS Software on Office 365 & SharePoint for Enterprises

Features

Total

19

39

74

features in common

19

features in common

Pro-Sapien's unique features

  • Business Intelligence

  • Real Time Monitoring

  • Configurable Workflow

  • Corrective Actions

xMatters' unique features

  • Multiple Parties

  • Project Workflow

  • Role-Based Permissions

  • Prioritizing

iAuditor

Save time and effort by replacing paper based systems.

Pricing

Starting from

$19/month

Value for money

4.7

0.4

4.3

What users say about iAuditor's value for money

I would highly recommend investing in this tool as it will not only provide you with some peace of mind but also highlight areas for improvement.

BB

Ben B.

Price vs. value is outstanding and for small EHS teams it's nearly the single best option available.

Michael G.

Total

6

19

74

features in common

6

features in common

iAuditor's unique features

  • Customizable Questions

  • Quality Assurance

  • Contractor Management

  • Customizable Reporting

xMatters' unique features

  • Instant Messaging

  • Compliance Management

  • Workflow Management

  • Team Calendars

IndustrySafe

Web-based safety management software

Pricing

Starting from

$55/month

Value for money

4.0

0.3

4.3

What users say about IndustrySafe's value for money

We are very impressed with the software, the costs and with the support we have received.

TS

Traci S.

A comprehensive and cost-effective software for businesses to track, manage, and comply with health and safety requirements.

RW

Ryan W.

Total

12

29

74

features in common

12

features in common

IndustrySafe's unique features

  • Asset Management

  • Action Item Tracking

  • Corrective Actions

  • Custom Charts

xMatters' unique features

  • Mobile Alerts

  • Multi-Location

  • Prioritizing

  • Multi-Language

Resolver

A solution for the entire organization.

Features

Total

13

30

74

features in common

13

features in common

Resolver's unique features

  • Audit Trail

  • Active Directory Integration

  • Automatic Backup

  • Corrective Actions

xMatters' unique features

  • Video Conferencing

  • Multiple Parties

  • Real Time Notifications

  • Multi-Language