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IT Service
Page 6

IT Service Software - Page 6

Last updated: March 2026

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HEINZELMANN

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Issue tracking software for the IT sector

HEINZELMANN is an issue tracking software designed to help businesses track computer hardware and software inventories, licenses, and orders. Administrators can capture, maintain, and administer critical information about assets such as health status in real-time.

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theSavvySuite

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Comprehensive solution for identity management & IT services

theSavvySuite is a comprehensive software solution that focuses on the integration between business and IT. It combines an intuitive service catalog, identity management, and automated processes to help organizations efficiently manage their IT services and resources. The product's modular design and extensive integration capabilities make it suitable for companies of all sizes, from small businesses to large enterprises.

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Serviceware Processes

(0)

ITSM Software, Helpdesk & Service Desk for IT Organizations

Serviceware offers intelligent solutions for digitizing and automating service processes and enabling companies to optimize their service costs. Key features include a service-catalogue, self-service portal, configuration and knowledge base management and process control.

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HappyFox Assist AI

(0)

AI & conversational ticketing for channels on Slack & Teams

HappyFox Assist AI brings the power of AI and conversational ticketing to IT Support, HR, and Ops channels on Slack and Microsoft Teams. Empower your employees with self-service, reduce ticket volume, increase agent productivity and employee engagement.

Read more about HappyFox Assist AI

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tbITSM

(0)

Cloud-based IT service management and helpdesk tool

tbITSM is a cloud-based IT service management (ITSM) software that helps businesses in IT, travel and leisure, finance, retail, manufacturing, and other industries streamline help desk operations and optimize IT services. It lets staff members utilize the information technology infrastructure library (ITIL) framework to review, define, and manage the overall ITSM processes.

Read more about tbITSM

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fySales

(0)

Customer and sales management tool with custom integration

fySales is an all-in-one customer and sales management tool developed by fyIT with built-in PoS, accounting, and e-commerce features. It enables business users to access global CRM data, generate invoices, record accounts receivable, draft P&L statements, file taxes, and access business analytics.

Read more about fySales

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T-HelpDesk

(0)

Advanced ticketing system

T-HelpDesk offers functionalities of a service desk, helpdesk, IT ticketing, and asset management in a single environment.

Read more about T-HelpDesk

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OpenText Service Management

(0)

IT service management and ticketing solution

Service Management Automation X (SMAX) is an IT Service Management (ITSM) software that provides an integrated, intelligent, and role-based service experience for employees. SMAX comes with advanced features such as AI and automation, codeless configuration, and a no-wait self-service portal that provides a consumer-like service experience.

Read more about OpenText Service Management

Users also considered

Sygma

(0)

Cloud-based & on-premise platform for IT management.

Sygma is a cloud-based platform that helps streamline IT service processes with ticketing, time tracking, knowledge management, and online billing for managed services providers (MSPs) and developers. With Sygma's centralized platform, IT teams can efficiently manage tasks, information, and processes, all within a single platform. The software provides access to information from anywhere, at any time, with tools for quick and easy management of IT service-related operations.

Read more about Sygma

Users also considered

Pyla

(0)

On/offboarding platform for IT teams

Pyla is a on/offboarding IT platform for SMBs and Mid-caps. It simplifies the management of hardware and software when onboarding, transfer or offboarding employees and partners.

Read more about Pyla

Users also considered

TACO

(0)

Auditing Policy Monitoring Tool

TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

Read more about TACO

Users also considered

IT Communication Assistant

(0)

Fast creation of effective IT communications

IT Communication Assistant is a low-key web app that provides IT specialists a workspace with interactive IT communication templates and tools, born from real experiences and challenges within IT teams.

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Users also considered

KIX

(0)

Cloud-based ITSM software

KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

Read more about KIX

Users also considered

EKIALIS Explore

(0)

Industrial systems mapping solution for preventing risks

Designed for small to large businesses, EKIALIS Explore is a risk management solution that helps create and manage application mapping for industrial systems (IS) such as buildings, servers, applications, data flows, contracts, and more.

Read more about EKIALIS Explore

Users also considered

FyneDesk

(0)

AI-powered ticketing system for support teams

FyneDesk is a help desk and ticketing platform that tracks and manages requests from customers, clients, employees, and partners. The software features AI-powered ticket summarization, automated reply suggestions, smart ticket routing, custom fields, bulk actions, and a self-service client portal. It includes a knowledge base, email-to-ticket conversion, asset management, real-time reporting and analytics, webhooks, and workflow automations.

Read more about FyneDesk

Users also considered

Managed Service Providers (MSPs)

(0)

MSP solution for enhanced service delivery

Sunrises's MSP solution enables Managed Service Providers (MSPs) to streamline their operations, optimize resources, and deliver top-notch service. Featuring an intuitive HTML5 interface and advanced functionalities like dynamic searching, complex SLA management, and a customizable self-service portal, this software helps MSPs enhance their operational efficiency and drive business growth.

Read more about Managed Service Providers (MSPs)

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