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SeamlessDesk is a cloud-based service desk software suite designed to help organizations of all sizes streamline their customer support processes. Respond to tickets with Help Desk, manage assets with Asset Manager, publish customizable articles with Knowledgebase, and much more.
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Symantec Ghost Solution Suite is an IT service software designed to help businesses of all sizes configure and deploy software across different operating systems and hardware. Managers can perform computer management tasks and handle machines on a unified interface.
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Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.
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ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing
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CloudBlue supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services businesses, automating business functions in a single platform available on the cloud. It includes integrated time tracking systems and automated billing
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For more information, please open the following success story: https://www.4me.com/customer-success-stories/kingdom-of-belgium-ict-shared-services/
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Definition of Business and Support services and associated SLAs. Track customer feedback against issues with net promoter scoring.
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ISM is a ITIL cloud-based IT service management tool for including Help Desk, ITAM, and Knowledge Management.
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Tigerpaw One business management software provides everything you need to begin the automation process, increase collaboration, streamline project management, increase cash-flow, expand your sales pipeline through sales automation, minimize costs and improve customer service.
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vScope is an IT asset management tool that automatically inventories and creates an overview of an organization’s IT information. With vScope IT departments can create powerful reports and analyzes which will ensure a stable and cost efficient delivery of IT.
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A modern, secure, and fully-featured cloud RMM, Datto RMM helps manage the complexity & risks of supporting client endpoints. Intuitive and easy-to-use, Datto RMM helps MSPs keep their supported estate secure, patched, optimized, and running.
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RG System's SaaS IT management portal offers MSPs, IT professionals and Office automation company complementary RMM, Microsoft 365 Data backup and recovery, cybersecurity and remote control functions in a single portal.
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Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time, expense, billing and more with ease
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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.
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Ant My ERP is a cloud-based solution that helps businesses manage administrative operations related to inventory, enterprise resource planning (ERP), finance, and more. Features include attendance tracking, asset management, contract drafting, collaboration, timesheets, payroll processing & more.
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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.
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IT help desk software with integrated incident ticketing, project management, and asset management - all in one - ITSM.
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ky2help® Service Management is the all-in-one solution for company-wide service processes. Both as an IT ticketing solution and for the digitalization of non-IT processes, it improves quality across service processes. The standard software is Serview certified and offers ITIL processes out-of-the-box.
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ALVAO Service Desk helps businesses streamline tasks and requests on a unified self-service portal. Users can automate workflows, assign tickets to the team, manage assets, and more.
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FieldAware's mobile app and web-based software provide businesses with the power, intelligence and flexibility to build high-performance field service teams with the aim of improving revenue. Features include scheduling, dispatch, task management, invoicing, asset management, time tracking and more.
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C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.
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Mission Control is a project management tool that helps teams orchestrate their work, from daily tasks to strategic initiatives.
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EQUP is designed is to bridge the gap between the currently available solutions and the requirements of small business owners.
Things that no one else offer
- Inventory pooling
- Free version has no feature restrictions
- Dedicated resource to manage your account.
- Industry-specific solutions
Things that no one else offer
- Inventory pooling
- Free version has no feature restrictions
- Dedicated resource to manage your account.
- Industry-specific solutions
Users also considered
Network Detective is a non-intrusive IT assessment tool. There is no software to install, so it can be used anywhere without leaving a footprint. The low-cost and unlimited license models allow MSPs to manage workflows, onboard new clients, and improve service delivery.
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