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IT Service Software - Page 2

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ManageEngine ServiceDesk Plus logo

ManageEngine ServiceDesk Plus

4.4
(200)

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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BOSSDesk logo

BOSSDesk

4.6
(107)

BOSS Solutions a FrontRunner in Help Desk Software

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BOSSDesk provides a fully integrated Help Desk Software and IT Asset Management solution for both cloud and on-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.

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Vivantio logo

Vivantio

4.3
(177)

Flexible Software. Focused Service.

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The Vivantio platform allows you to focus on the tools that make sense for your organization's unique service model: from incident, problem and change requests, to service requests, client knowledge and asset management. The platform scales to meet the complex business needs of B2B IT service teams.

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Naverisk logo

Naverisk

4.8
(87)

Remote monitoring & management for managed service providers

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Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in

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TeamDynamix logo

TeamDynamix

4.4
(140)

IT service management platform

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TeamDynamix ITSM & PPM solutions are designed to provide organizations with the tools and methodology required to streamline IT and enterprise service management processes, procedures, and tasks.

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Action1 logo

Action1

4.8
(68)

#1 Risk-Based Patch Management Platform

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The #1 risk-based patch management platform for distributed networks

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Automox logo

Automox

4.8
(71)

Cloud-based platform for patch management

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Automox is a cloud-based cyber hygiene and patch management solution that helps enterprises streamline endpoint protection and minimize cyber threats across all devices. The centralized platform provides users with an overview of devices requiring patch approvals, system updates, or troubleshooting.

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SoftExpert Suite logo

SoftExpert Suite

4.6
(81)

Solution for innovation and digital transformation.

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SoftExpert Suite consolidates service requests, incident management, service level agreements (SLA), knowledge base, configuration management (CMDB), and change management into a unified platform. The tool is for IT and business service management, based on management principles and practices.

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Syncro logo

Syncro

4.7
(75)

Integrated RMM, PSA, and remote access platform

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Syncro is an integrated RMM, PSA, and remote access platform for MSPs and IT pros that provides all the tools you need to provide exceptional IT service, including scripting, integrated billing, contract management, ticketing, and much more.

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OTRS logo

OTRS

4.5
(94)

Helpdesk software for customer service management teams

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OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

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Autotask PSA logo

Autotask PSA

4.3
(129)

IT Business Management Software Platform

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Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.

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BlueFolder logo

BlueFolder

4.7
(64)

Work Order and Field Service Management Made Easy

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Along with features such as robust ticket management, scheduling/dispatch, and billing, BlueFolder stands apart with a powerful customer portal, asset/equipment management, and service dispatch & scheduling built for the modern IT Service company.

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CloudRadial logo

CloudRadial

4.7
(55)

Client portal for corporate IT teams and MSPs

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CloudRadial is a web-based client and ticketing portal designed to help Microsoft cloud solution providers (CSPs) and managed software providers (MSPs) streamline account management and service desks to boost client retention and end-user productivity. It lets service staff and clients access ticket information through dynamic forms, which can be customized according to individual requirements.

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ConnectWise Automate logo

ConnectWise Automate

4.1
(126)

IT Automation for Today’s IT World

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Boost the effectiveness of your IT teams and simplify every aspect of your business with flexible remote monitoring and management from ConnectWise Automate.

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Web Help Desk logo

Web Help Desk

4.1
(118)

IT asset and knowledge management

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Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

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Lansweeper logo

Lansweeper

4.6
(60)

Know Your IT

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Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's advanced device recognition capabilities allow for complete visibility across your entire IT estate, in one centralized IT inventory.

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Alloy Navigator logo

Alloy Navigator

4.5
(59)

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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BMC Helix ITSM logo

BMC Helix ITSM

4.1
(114)

IT service and IT asset management software

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BMC Helix ITSM is an IT asset management software that helps businesses manage incidents, create data visualizations, broker releases, and more from within a unified platform. It enables staff members to set up workflow automation to manage the creation, approval, and implementation of multiple change requests.

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The Service Program logo

The Service Program

4.5
(57)

QuickBooks add-on for handling service company management

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The Service Program is a QuickBooks add-on for service providing companies such as pool servicing, lawn care, pest control, sanitation and more, delivering key features across service dispatch, routing, work order management, maintenance scheduling, GPS, mobile & customer services, via a web portal

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TOPdesk logo

TOPdesk

4.5
(56)

The service management platform that makes service happen

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Help desk & Service Management

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Milvus logo

Milvus

4.7
(37)

IT management system and help desk solution

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Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.

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EcholoN logo

EcholoN

4.7
(35)

Helpdesk software for managing customer service processes

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EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

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HaloITSM logo

HaloITSM

4.7
(35)

ITSM solution for managing incidents & assets

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HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

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HelpSpace logo

HelpSpace

4.8
(28)

Customer Support Software for SMBs

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HelpSpace is a cloud-based customer support solution specifically built to provide support to teams and companies. To get a competitive edge in the market, the software provides users with features such as an intuitive interface, team inboxes, self-service sites, and multiple inbound channels.

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NetSupport Manager logo

NetSupport Manager

4.8
(27)

Remote access and support management solution

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NetSupport Manager is a remote access management solution designed to help businesses manage devices remotely across multiple platforms. Key features include two-way communication, remote control, real-time monitoring, systems management, and multi-platform support.

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