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IT Service Software - Page 4

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Mission Control logo
4.8
(8)

Leading PSA and Project Management SaaS

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Mission Control is a project management tool that helps teams orchestrate their work, from daily tasks to strategic initiatives.

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Network Detective Pro logo
4.5
(10)

Non-intrusive IT assessment solution

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Network Detective is a non-intrusive IT assessment tool. There is no software to install, so it can be used anywhere without leaving a footprint. The low-cost and unlimited license models allow MSPs to manage workflows, onboard new clients, and improve service delivery.

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Callroute logo
5.0
(6)

Automate Microsoft Teams provisioning process.

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Callroute is a cloud-based call recording solution that helps streamline user provisioning in Microsoft Teams. The platform helps automate manual processes through policies such as calling, meeting, and chat. It helps administrators streamline user migration during job role or location changes on a unified interface. Callroute also enables users to assign phone numbers, Microsoft licenses, access to channels, and queue access with a persona assignment.

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ServiceWise logo
4.6
(8)

Web based help desk management software

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ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

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MSP Manager logo
4.2
(12)

Boost your business

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MSP Manager is web-based help desk and billing software to help you run your IT service business with maximum efficiency.

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Hotel Superhero logo
4.8
(6)

Hotel management software

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Hotel Superhero was specifically created for anyone who runs an accommodation business - big or small.

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Sunrise ITSM logo
4.3
(9)

IT service management system to handle incidents & resources

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Sunrise IT Service Management (ITSM) is designed to help businesses streamline IT operations, resource planning, and customer support functions. It enables IT support analysts to log, track, and resolve customer queries, automate common request processes, and gain visibility into work queues.

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Iperius Console logo
4.0
(14)

Monitor Every Backup with Iperius Console!

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Iperius Console is a centralized backup and system oversight monitoring solution that pairs with Iperius Backup and Remote, offering live data views. Tailored for MSPs and IT professionals, it ensures robust data protection and efficient remote management.

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SmartITSM logo
4.7
(6)

Cloud-based IT service management and help desk software

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SmartITSM is a cloud-based help desk software that helps businesses handle ticketing processes, update calendar overviews, and create service catalogs on a unified platform.

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Specops uReset logo
4.4
(7)

Sel-service password reset solution

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Our enterprise self-service password reset solution allows users to securely reset their Active Directory passwords themselves. The product can be used for the purpose of updating local cached credentials, even when they are off VPN. This can be done by initiating the reset process right from the Windows logon screen on their workstations. With security features like multi-factor authentication and geo-blocking, Specops uReset is a perfect fit for organizations that take security very seriously.

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Sabio Virtual logo
4.8
(5)

Cloud-based help desk software for support teams

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Sabio Virtual is a cloud-based help desk software, which enables service providers and support teams within businesses to handle technical calls, access reports, manage client details, organize knowledge base articles, and more. Administrators can track the evolution of working hours for each technician and configure permission levels for team members.

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Tesseron logo
4.3
(8)

Help Desk, Contract Management, SLA, SSO, Asset Management

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Ticket Management
Keep track of your tasks and those of your teams.

Ticket
Quickly and easily capture information about your customer requests.

Knowledgebase
Access shared knowledge

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ScriptRunner for Jira logo
5.0
(4)

Issue tracking software built for businesses using Jira

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ScriptRunner for Jira is an issue tracking software that helps businesses customize workflows, conduct JQL based search, schedule alerts for recurring tasks and more. Supervisors can create issues on project creation, set-up issue transition rules, add comments, and set priorities.

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Boundless Automation logo
4.5
(6)

Network automation and management solution for Cisco Meraki.

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The Boundless Automation Platform integrates a wide set of applications to help IT and Managed Service teams streamline and scale common IT processes and network operations across large Cisco Meraki infrastructures: Deployment and Provisioning, Configuration Changes, Compliance Audits, Monitoring.

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ITarian logo
3.8
(13)

IT and remote access management solution

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ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources.

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EDWARD Suite logo
4.6
(5)

Project meta-management software

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EDWARD Suite is a decision-making platform that helps consulting firms and transformation offices manage complex project portfolios.

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Electric AI logo
3.5
(15)

IT management software for managed software providers (MSP)

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Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

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IncidentMonitor logo
4.1
(7)

Service desk software with self-service web portal support

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IncidentMonitor is an on-premise or cloud-based help and service desk solution, delivering process management, support ticketing and self-service web portals

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YOUZER logo
4.8
(4)

IT and SaaS account management & monitoring

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Youzer is an online software that helps companies to manage the IT accounts and assets of their employees

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CA Service Desk Manager logo
3.5
(13)

Knowledge base management software for the IT sector

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CA Service Desk Manager is an IT service management software designed to help businesses manage service requests, configurations, incidents, and other desk operations. The platform enables administrators to collaborate with team members on a unified interface.

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smartImager logo
4.2
(6)

Disk imaging solution for Windows deployment & migration

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smartImager is a disk imaging solution which enables organizations of all sizes to automate processes related to the configuration, patching, administration, deployment, and migration of Windows operating systems across multiple workstations and environments.

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Neoforce logo
4.7
(3)

Streamline Teamwork & Customer Service with Neoforce

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Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

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EV Service Manager logo
3.3
(12)

IT service management solution for businesses of all sizes

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EV Service Manager, by EasyVista, is a cloud-based IT service management (ITSM) solution, which assists organizations of all sizes with incident tracking and task management. Key features include trend analysis, request fulfillment, financial management, and reporting.

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Alemba Service Manager logo
3.7
(6)

ASM automates your ITSM with a no code workflow engine

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Alemba Service Manager enhances IT service support by providing a service catalog, supported by workflow automation. ASM streamlines incident and request management, with real-time analytics for improved efficiency, user satisfaction, and alignment with business objectives.

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Routezilla logo
5.0
(2)

Appointment scheduling software for field workers

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Routezilla is an IT service management software designed to help businesses of all sizes schedule and manage location-based appointments. Administrators can view current location, requested services, and other details to confirm bookings.

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