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Service Desk
Iphone

Top Rated Service Desk Software with Iphone - Page 4

Last updated: September 2026

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Features

Problem Management

Customizable Reports

Surveys & Feedback

Project Management

Reporting & Statistics

Integrated with

Twilio

Zapier

Okta

Microsoft Power BI

Microsoft Azure

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All Reviews

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88 software options

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Nilex Service Platform

1.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

ITSM platform with ticketing and social media monitoring

Nilex offers fully customizable, GDPR compliant, web and mobile responsive ITSM solutions that enable complete control over business processes, with ticket management, social media monitoring, asset management, service catalog, shared services, and customer support

Proactivanet

4.8

(52)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT asset management (ITAM) software

Proactivanet helps businesses manage their IT assets, services, and tasks in a comprehensive way. It is an ITAM/ITSM software that covers 100% of their needs, has gold-level certification from ITIL software scheme, and is certified in 13 PinkVERIFY 2011 processes.

Harmony

4.9

(33)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-powered enterprise service management platform

Harmony is an enterprise service management platform that uses AI agents to autonomously resolve user requests across IT, HR, legal, and finance departments. The software features an AI helpdesk agent that handles password resets, application access requests, and device management, while proactive agents detect and address issues before they impact users. Harmony automatically generates and maintains a dynamic knowledge base by learning from tickets and organizational context in real time.

DeskDay

(0)

Conversational service automation for MSPs

DeskDay is a conversational service automation platform for MSPs that delivers chat-based ticketing, project management, timesheets, billing, quality assurance, IT support, and reporting features to optimize customer service, operations, and profitability.

EV Self Help

(0)

Knowledge management and employee self-service platform

EV Self Help is a knowledge management software designed to help healthcare, insurance, manufacturing, and other sectors capture and deliver guided knowledge experiences among employees and customers to resolve issues through self-help.

Incident IQ

4.6

(42)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Incident IQ is a workflow management solution built by K-12,

The Incident IQ platform has revolutionized how school districts manage help desk ticketing, asset management, and maintenance work. Our results speak for themselves: 98% of customers renew their Incident IQ subscription every year. Check out our content below to see our platform in action!

One to One Plus

4.8

(28)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Asset and help desk management software for K-12 schools

One to One Plus is a cloud-based K-12 asset management and help desk platform that helps schools track inventory, manage support requests, automate workflows, streamline audits, improve accountability, and simplify technology operations with reporting, notifications, and compliance tools.

Kaseya VSA

4.1

(207)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT systems management software for internal IT and MSPs

Kaseya VSA is a cloud-based Remote Monitoring and Management (RMM) software built for IT professionals. It allows users to monitor, manage, and secure any endpoint from anywhere. Kaseya VSA offers automated IT solutions with comprehensive monitoring and alerting capabilities, automated patch management, auto-remediation of routine IT issues, asset and inventory management, and remote access and control for troubleshooting.

ConnectWise PSA

4.1

(281)

114

107

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

PSA tool designed for as-a-service businesses

ConnectWise PSA (formerly ConnectWise Manage) is a business management platform designed to run technology solution business, connecting everything to allow for superior service delivery, know businesses better, discover full-visibility billing, and handle handoffs without hiccups.

Wolken ServiceDesk

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based customer service management platform

Wolken ServiceDesk is a cloud-based software designed to help businesses streamline service management, incident tracking, and change management operations. It enables employees to interact with customers and vendors, raise service requests, and automatically route tickets to appropriate agents.

KIX

(0)

Cloud-based ITSM software

KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

House-on-the-Hill

3.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The Service Desk Solution on-premise or in the Cloud!

SupportDesk is an ITIL Support Management and Help Desk App.
Incident, Problem, Change Management, Asset Management, Knowledgebase.
SupportDesk is available both in the Cloud and On-Premises.

CDESK

(0)

Helpdesk and service desk software

CDESK is a helpdesk and service desk software that designed for the digitalization and standardization of a company's business processes. CDESK provides tools for, e.g. improving communication with customers, processing requests, registering employees work time and keeping the SLA and SLO deadlines.