App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
ALB Pricing, Features, Reviews and Alternatives
ALB product overview
What is ALB?
ALB is a cloud-based legal practice and case management solution that uses fully integrated GDPR-compliant marketing tools and 24/7 legal services. ALB's centralized system and fully integrated tools allow businesses to streamline legal operations and help reduce inefficiencies and risks such as user errors or non-compliance. Features include a centralized matter and client database, secure document manager, dynamic time recording, matter tracking, task and appointment management, full text search engine, digital shredder, compliance support and a client self-service portal.
Typical customers
Platforms supported
Support options
Training options
ALB features
Functionality
4.7
/5
3
Total features
29
3 categories
Most valued features by users
Functionality contenders
ALB users reviews
Overall Rating
4.7
/5
3
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.33/10
2
1
0
0
0
Overall rating contenders
Adrian B.
Legal Services, 201-500 employees
Used daily for 1-2 years
Review source
Share this review:
It took a considerable length of time to get the software ready and installed for deployment. 2+ years in our case for first making contact. In fairness to Advanced, we were in a position where we could wait and take our time. As a result we wanted the product to be 'just so' for our needs. We worked with Advanced to make it happen. Had there been more urgency and a willingness on our side to make a few more compromises this could undoubtedly have been faster. Advanced were of course keen to get us up and running but equally cautious on our behalf; no-one benefits from a failed PMS rollout.
ALB brought us up to date with modern processes. The old system was hard to develop workflows to the extent that changes were seldom made. The Document History aspect, especially now that we have taken the pdfDocs integration means running paperless files is possible. Print volumes are drastically lower. Perhaps the biggest benefit is that it is a true one-stop-shop for a legal firm with a variety...
Inevitably there will be compromises as with any piece of software. Especially one that covers off so many angles. The development tools could be stronger, the way addresses are handled seems to me to be overly complex. Having said that though, the software's primary purpose is to help Fee Earners and support staff provide services to clients and it does this admirably. You can't expect Visual Studio....
Grant S.
Legal Services, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
We moved from Videss to ALB in 2017. The transition was very straight forward and ALB were on hand the entire time to help with the process including floor walking on the day of the switch to help with any final issues. ALB provided training to all staff which took a considerable length of time. Advanced and the firm were keen to get everything up and running but at the same time cautious to make sure everything was completed properly as a failed roll-out could have proven costly.
ALB continues to develop it’s PMS to stay up-to-date with modern practices, it has also recently made commercial acquisitions to strengthen its market position. Old PMS systems are hard to develop and therefore changes are rarely made if at all. ALB has low-code workflows that can be developed in house (as we do) or under projects via ALB. We try to maximise efficiencies wherever possible and a few...
There will always be compromises as with any software and I would expect better reporting within the product itself, rather than having to purchase an ‘add-on’; especially from a company where data is their currency! However the primary purpose of a PMS is to make the process of providing legal services to clients quick and efficient and it does this.
Andrew P.
Law Practice, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
ALB is a platform with continual development, backed by a strong company with the vision, resources and commitment to deliver. ALB provides us with all the tools we need to deliver our services smoothly and efficiently.
Takes time and effort to make full use of ALB workflows and reporting
ALB FAQs and common questions
Q. Who are the typical users of ALB?
ALB has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. Does ALB offer an API?
No, ALB does not have an API available.
Q. What other apps does ALB integrate with?
ALB integrates with the following applications:
Microsoft 365, Dynamics 365 Business Central
Q. What level of support does ALB offer?
ALB offers the following support options:
Phone Support, Email/Help Desk, Chat, 24/7 (Live rep)
© 2010-2022 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.