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Captorra Logo

Case intake and lead management solution for law firms

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Captorra - 2026 Pricing, Features, Reviews & Alternatives

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Captorra overview

What is Captorra?

Captorra is a case intake and lead management solution designed to assist law firms specialising in personal injury and mass tort, as well as bankruptcy, criminal defence, and immigration. Captorra offers users tools for lead conversion and client sign ups including intake scripts, process automations, eSignature capabilities, management of physical signup packages, referral management, email marketing, marketing analysis, and reporting.

Captorra allows users to create an unlimited number of call scripts, as well as offering a selection of ‘best practice’ scripts, which run a logical set of questions for each caller, with questions either being hidden or surfaced based on previous answers. All data received is automatically associated with the new intake, and users can set an unlimited number of custom fields to suit the data they wish to collect. Based on this information, suggested dialogs are given for the most appropriate course of action, whether that is to take on or turn down the case. In the case of turn-downs, Captorra automates the process using customizable email templates and merging contact details into turn down letters.

Captorra integrates into users’ website lead generation systems, as well as after hours call centers and third party lead providers, and automatically imports leads into the system without the need for manual entry of details. Leads can be segmented into different mailing lists for email marketing, such as newsletters, and drip campaigns targeting leads when initial outreach has been unsuccessful.

Captorra’s integrated eSignature capabilities enables the immediate signup of clients through their computer, tablet, or smartphone. For situations where eSignature is unavailable or a physical signature is required, Captorra automatically assembles physical signup packages with merged client details to be mailed out. Signup packages can then be managed from assembly to mailing, and return, with follow-ups for unreturned packages. Captorra also manages documents associated with clients and their cases, including engagement letters, contracts, and medical records.

Key benefits of using Captorra

Captorra offers users over 50 types of intake scripts, with users able to setup unlimited call scripts to run for callers, with data automatically assigned to the new intake.

Turn-downs can be automated, with customizable emails sent automatically and the creation of merged turn-down letters.

Email marketing lists can be setup for both standard lists, including Newsletters, and custom lists decided by users, as well as email drip campaigns.

Integrations with website lead capture, after hours call centers, and third party lead providers allow leads to be automatically imported into the system without the need for manual entry.

Customizable dashboards allow users to see a summary of the information most relevant to them, including number of calls, number of sign ups, active intakes, marketing campaign results, follow-ups, and more.

Integrated eSignature services allow clients to immediately sign up through their computer, or using a tablet or smartphone.

Signup package management process allows users to track whether physical signup packs have been mailed, if they have been returned, and if any follow-up is required.

Starting price

200 /
per month

Alternatives

with better value for money

Captorra’s user interface

Ease of use rating:

Captorra reviews

Overall rating

4.3

/5

18

Positive reviews

83

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

13

2

0

1

2

Pros
“Selecting Captorra software provided an outstanding and seamless solution for our call center customer service team to provide exceptional service to our clients.”
BN

Bonnie N.

Administration Coordinator

“It has greatly increased our ability to track marketing and we can better focus in the areas where our marketing is weak. The system is extremely user friendly and easy to learn.”
VO

Vivian O.

Operations Manager

“Information is the new Gold, and this software will give you your moneys' worth. Want to know who your superstars in your organization are with Clients.”
JG

Jake G.

Operations Manager

Cons
“It does not actually integrate with Needles Case Management. They take the data entered into Captorra and dump it into a single field in Needles.”
ZB

Zach B.

IT Manager

“The fact that its just a data dump, and not even field to field.”
ZB

Zach B.

IT Manager

“They don't even give you all the access you need to do your job until you request it. There's no way to tell if you're using all the features you're paying for.”
ZB

Zach B.

IT Manager

Who uses Captorra?

Based on 18 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Law Practice
Legal Services
Computer Software
Government Administration
Others

Use cases

- Not enough reviews
-
-
-
-
-

Captorra's key features

Most critical features, based on insights from Captorra users:

Customizable fields
Task management

All Captorra features

Features rating:

Campaign management
Contact management
CRM
Customizable templates
Email management
Email marketing
Email templates
Lead generation
Lead management

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Captorra pricing

Value for money rating:

Starting from

200

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Captorra price and value

Value for money rating:

To see what individual users think of Captorra's price and value, check out the review snippets below.

“Selecting Captorra software provided an outstanding and seamless solution for our call center customer service team to provide exceptional service to our clients.”
BN

Bonnie N.

Administration Coordinator

“It has greatly increased our ability to track marketing and we can better focus in the areas where our marketing is weak. The system is extremely user friendly and easy to learn.”
VO

Vivian O.

Operations Manager

Captorra integrations (4)

Captorra support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online
Videos

Captorra FAQs

Q. What type of pricing plans does Captorra offer?

Captorra has the following pricing plans:
Starting from: $200.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Captorra?

Captorra has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Captorra support?

Captorra supports the following languages:
English


Q. Does Captorra offer an API?

No, Captorra does not have an API available.


Q. What level of support does Captorra offer?

Captorra offers the following support options:
Email/Help Desk, Chat

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