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Intaker Logo

Cloud-based AI intake & lead management for law firms

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Intaker - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

Intaker overview

What is Intaker?

Intaker is a cloud-based AI-powered client intake and lead management platform built for law firms of all sizes, with tools for automating lead capture, qualification, and follow-up across multiple communication channels. The platform connects with inbound leads through chat, SMS, phone, WhatsApp, Facebook Messenger, and Google LSA, converting website visitors and ad traffic into qualified prospects without requiring manual intervention from legal staff.

Intaker centralizes lead tracking, appointment scheduling, and client communication into a single dashboard, giving legal teams full visibility into pipeline activity. Configurable intake workflows allow firms to tailor qualification logic to practice area requirements, while automated follow-up sequences reduce the risk of leads going cold. Integration with leading legal CRMs and case management systems ensures that captured lead data flows directly into existing firm infrastructure.

Designed specifically for the legal industry, Intaker supports solo practitioners, boutique firms, and large multi-location practices. The platform's reporting and analytics tools surface conversion metrics and channel performance data, helping firms allocate marketing spend and staffing resources more effectively. By automating repetitive intake tasks, Intaker allows legal professionals to focus on billable work while maintaining consistent, timely engagement with prospective clients.

Starting price

80 /
per month

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Intaker reviews

Overall rating

4.7

/5

3

Positive reviews

67

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.67/10
Rating distribution

5

4

3

2

1

2

1

0

0

0

Intaker's key features

Most critical features, based on insights from Intaker users:

CRM

All Intaker features

Features rating:

A/B testing
Activity dashboard
Activity tracking
AI copilot
AI/Machine learning
Alerts/Notifications
API
Augmented analytics
Automated responses
Automated routing
Autoresponders
Batch communications
Canned responses
Chatbot
Chat/Messaging
Code-free development
Collaboration tools
Compliance management
Content management
Contextual guidance
CRM
Customer database
Customer experience management
Customer history
Customer surveys
Customizable branding
Email management
Feedback management
For sales/marketing
Inbox management
Intent recognition
Interaction tracking
Interactive content
Language detection
Lead capture
Lead management
Lead qualification
Live chat
Multi-Channel communication
Multi-Language
Natural language processing
On-Demand communications
Personalization
Pre-Configured bot
Proactive chat
Query suggestions
Reminders
Reporting & statistics
Sentiment analysis
SMS messaging
Template management
Third-Party integrations
Transcripts/Chat history
Transfers/Routing
Video support
Workflow automation
Workflow management

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Intaker pricing

Value for money rating:

Starting from

80

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Intaker price and value

Value for money rating:

Intaker support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
Chat

Training options

Webinars
Videos
Documentation
Live Online

Intaker FAQs

Q. Who are the typical users of Intaker?

Intaker has the following typical customers:
Small Business, Freelancers, Mid-size Business

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Q. What level of support does Intaker offer?

Intaker offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat

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