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Legal Track Logo

Legal Track

4.7
(11)

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Legal case management for corporate legal departments

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(2)

Legal Track Pricing, Features, Reviews and Alternatives

Legal Track product overview

What is Legal Track?

Legal Track is a legal case or matter management solution which enables in-house counsel members of corporate legal departments to manage contracts and documents, track emails, delegate tasks, and more all from a single platform. Legal Track is built inside Microsoft Outlook and supports litigation and non-litigation matters, as well as e-billing capabilities for procession outside counsel invoices and invoice reviews. The platform is fully customizable with alerts and workflows, legal spend management, business intelligence, and Office 365 integration.

Key benefits of using Legal Track

• Legal Track allows users to work from within Microsoft Outlook to create cases and track case-related emails conveniently from the same screen.

• Microsoft Word integration allows users to save working legal documents from Word directly and automatically into the Legal Track platform.

• Drill down dashboards and reports give users insight into critical data like legal budgets, caseloads and performance benchmarks.

• Streamline the invoice review process with electronic billing capabilities. The e-billing system checks invoices for errors automatically.

• Share case files with outside counsel members in real time through Legal Track’s outside counsel portal. Outside counsel members only see restricted areas of the case.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support

Training options

Live Online
Webinars

Legal Track pricing information

Value for money

4.9

/5

11

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Legal Track features

Functionality

4.8

/5

11

Total features

50

4 categories

Most valued features by users

Document Management
Access Controls/Permissions
Task Management
Case Management
Alerts/Notifications
Calendar Management
Reporting & Statistics
Client Management

Legal Track users reviews

Overall Rating

4.7

/5

11

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.64/10
Rating distribution

5

4

3

2

1

8

3

0

0

0

Pros
Outlook & Sharepoint functionality is superb. Customer Service is excellent and very professional.
I'd like to thank the team with helping us to set up our Legal Track because we have a unique organization with many moving parts. Things would happen in designing our software in no time.
Legal Track helps our organization move our case through the many levels of the Hearings and deadlines with the ease and the clicks of a mouse.
Cons
It was a little confusing at first, but now I see why we did what did.
Before Legal Track, we were using individual spreadsheets to track and document over 2,000 medical disputes. The shortcomings of that method are obvious.
It comes with the territory and while frustrating sometimes during these period of Microsoft changing their base code, it's worth the effort.
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User Friendly

Reviewed 4 years ago

Tracking legal matters for corporate department was non-existent prior to this product. Now I can run reports in seconds that have impressed management with detail and amount of data.

Pros

Ease of use; very user friendly; reporting features

Cons

Interface with Sharepoint for storing documents can be cumbersome but nothing that negates the positives of the product

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Small Law office LegalTrack user

Reviewed 2 years ago

I am not a "corporate legal" customer for LegalTrack but I would assume it would be even be better than my customized, small law office, solution because there would be more similarities with corporate legal departments.

Pros

LegalTrack is the bedrock of our law office operation. We use it to track client matters, client contacts and client documents. This is just the beginning. Then, we leverage LegalTrack to interface with Sharepoint, Outlook, and now, Microsoft Teams. Then comes reports and deadline tracking. We use LegalTrack to track our daily deadlines and to generate reports to show how each part of our business process is functioning. Moreover, we can export data to Excel, which is super valuable to us. And last, but not least, LegalTrack and their team allow us to customize any function/feature that we need/want in our business. That is a huge difference between LegalTrack and using a "boxed" solution with little control of features.

Cons

LegalTrack uses Microsoft Dynamics. Because Microsoft is constantly inventing and creating new features and platforms, there are changes that need to be made to your customized solution when these changes occur. That said, the changes are almost always positive in the end. It comes with the territory and while frustrating sometimes during these period of Microsoft changing their base code, it's worth the effort.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Legal Track is just what we needed.

Reviewed 4 years ago

Before Legal Track, we were using individual spreadsheets to track and document over 2,000 medical disputes. The shortcomings of that method are obvious. Legal Track worked with us to customize their program to our needs, and there is very little that I would change about its functionality.

Pros

This software makes it possible for all users to create and edit cases simultaneously. The system-generated reminders are a great feature; we never miss a due date! It is easy to sort and filter information for reporting purposes. Legal Track has much more functionality than perhaps we need, but it has had a profoundly positive effect on our team.

Cons

Running Legal Track tends to slow down Outlook, however, that is due to our own application shortcomings. Also, we find that large attachments sometimes do not upload into Legal Track, which means the emails that they are attached to also do not upload to the file.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Legal Track Software is 2nd to None!

Reviewed 4 years ago

All of our Agents and Staff can get the big picture of the clients and cases they are responsible for. Legal Track helps our organization move our case through the many levels of the Hearings and deadlines with the ease and the clicks of a mouse. The "Set Regarding" email feature allows us to attach emails and attachments directly to the pending case and tracking.

Pros

1. Outlook & Sharepoint functionality is superb! 2. Customer Service is excellent and very professional.

Cons

I wish it would have been available earlier before using other software that made the promises but couldn't back their product with results that actually work.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Legal Track Review

Reviewed 4 years ago

We needed a system to help track our matters and our time. Legal track is very easy to use, especially as an outlook plug-in, and the learning curve is relatively fast for a product that offers a lot of features.

Pros

How well it integrates with microsoft outlook.

Cons

I wish there was off-line use. It's not a huge deal b/c I am online most of the time.

Legal Track FAQs and common questions

Q. What type of pricing plans does Legal Track offer?

Legal Track has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of Legal Track?

Legal Track has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Legal Track support?

Legal Track supports the following languages:
English


Q. Does Legal Track support mobile devices?

Legal Track supports the following devices:
Android


Q. Does Legal Track offer an API?

No, Legal Track does not have an API available.


Q. What other apps does Legal Track integrate with?

Legal Track integrates with the following applications:
Microsoft SharePoint, Microsoft Outlook, Microsoft 365, Microsoft Excel


Q. What level of support does Legal Track offer?

Legal Track offers the following support options:
Chat, Phone Support

Common Legal Track comparisons

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