Legal Track Reviews

Legal track is very user friendly especially for the non-tech savvy professionals. I love the reporting features and how much useful information it provides.

There aren’t many cons of legal track. The Microsoft interface is great, but sometimes can cause issues when Microsoft updates. Overall I think this is a great software.

LegalTrack is the bedrock of our law office operation. We use it to track client matters, client contacts and client documents. This is just the beginning. Then, we leverage LegalTrack to interface with Sharepoint, Outlook, and now, Microsoft Teams. Then comes reports and deadline tracking. We use LegalTrack to track our daily deadlines and to generate reports to show how each part of our business process is functioning. Moreover, we can export data to Excel, which is super valuable to us. And last, but not least, LegalTrack and their team allow us to customize any function/feature that we need/want in our business. That is a huge difference between LegalTrack and using a "boxed" solution with little control of features.

LegalTrack uses Microsoft Dynamics. Because Microsoft is constantly inventing and creating new features and platforms, there are changes that need to be made to your customized solution when these changes occur. That said, the changes are almost always positive in the end. It comes with the territory and while frustrating sometimes during these period of Microsoft changing their base code, it's worth the effort.

The software is very flexible. Provides complete document management and email integration. Legal Track strives to provide fast support and top notch quality. What else one could ask for?

Like Legal Track, I aim to be positive and can't think of any cons.

It makes our jobs easier. It's users friendly

I think it would be more benefits to the users if we can have more filter options.

Ease of use; very user friendly; reporting features

Interface with Sharepoint for storing documents can be cumbersome but nothing that negates the positives of the product

I love the reporting feature. Reports used to take me forever to run & manipulate off of our old way of doing things. Legal Track has made it so easy to run a report. The software is super easy to use.

Sometimes it does cause Outlook to run a little slower than usual.

How well it integrates with microsoft outlook.

I wish there was off-line use. It's not a huge deal b/c I am online most of the time.

This software makes it possible for all users to create and edit cases simultaneously. The system-generated reminders are a great feature; we never miss a due date! It is easy to sort and filter information for reporting purposes. Legal Track has much more functionality than perhaps we need, but it has had a profoundly positive effect on our team.

Running Legal Track tends to slow down Outlook, however, that is due to our own application shortcomings. Also, we find that large attachments sometimes do not upload into Legal Track, which means the emails that they are attached to also do not upload to the file.

It helps to track matters that we receive in our department and to follow up. It's easy to use, if you don't like something, that can be changed. If you need something it can be added.

It was difficult on my end to see where I needed to make changes or additions, but super easy for the software people to help me in this area. It was a little confusing at first, but now I see why we did what did. Makes perfect sense now.

Its user friendly and accurate. Customer service is very realiable.

Do not have any issues with the software. Meets my needs.

1. Outlook & Sharepoint functionality is superb! 2. Customer Service is excellent and very professional.

I wish it would have been available earlier before using other software that made the promises but couldn't back their product with results that actually work.