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Smokeball vs Filevine Comparison (2026)

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Smokeball

Filevine

Overview

Smokeball is powering people-law. Our legal practice management software lightens the administrative burden, so legal professionals have more time to serve the people who need them most.

Filevine is an all-in-one legal billing platform. Easily track time, bill clients, and receive payments all in one place.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

360

296

Value for money

Ease of use

Features

Customer support

87%

would recommend this app

4.4

301

221

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

Pros

“The onboarding process was smooth, the support team was helpful, and the software has delivered meaningful improvements in efficiency and case management. Since making the switch, we've seen continuous enhancements to the platform, along with excellent customer service whenever questions arise.”

Jason D.

Director of Operations

“Smokeball has helped keep our communication on the same page, generate templates that ease time, and keep workflows consistent so that nothing falls through the cracks on our cases.”

Alita I.

Paralegal

“We primarily handle personal injury cases, and Smokeball has been an excellent fit for our workflow, helping us stay organized and efficient.”

Jason D.

Director of Operations

Pros

“The centralized case record, with tasks, notes, texts, and documents in one place, does make it easier for my team to see what’s going on without chasing information across multiple tools.”

Christi L.

COO

“Filevine dedicates a Representative to respond to issues and questions, and connect you to the appropriate person(s) to help -- billing, training, implementation, etc.”

Susan Z.

Paralegal for Atty David C Farr

“I must say that everyone I have been in contact with at Filevine has made me feel like I am their only customer -- they value my input, and work to customize Filevine to address our practice in a one attorney and one paralegal/"everything person". ”

Susan Z.

Paralegal for Atty David C Farr

Cons

“It is also missing the ability to create matters on the phone app. If you use Smokeball with Classic Outlook, it can sync up with your calendar when you create the matter in Outlook. If that features exists in the New Outlook, I cannot seem to find it, so while I would like to use the New Outlook for various reasons, I cannot right now, since that syncing feature is so important to me.”

Bela B.

Managing Attorney

“The pace of development and responsiveness to user feedback makes it hard to point to any major ongoing frustrations.”

Jason D.

Director of Operations

“The character limit in title of case can keep esign feature from working.”

Angela G.

Paralegal

Cons

“Every time I expressed my concerns, FV employees would demand to address on phone/Zooms (never in writing) which prevented transparency in handling and also demanded an extraordinary amount of time in my schedule.”

Lori W.

Owner and Attorney

“They did not allow access to software before signing contract -they do a customized demo (cannot be downloaded - only played "live" during sales call) that inaccurately portrays the actual product.”

Lori W.

Owner and Attorney

“Filevine promised a modern, scalable case management system for law firms—but over time, it has become an increasingly expensive platform that underdelivers on core functionality while aggressively upselling basic features.”

Christi L.

COO