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Influitive vs RO Innovation Comparison (2026)

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Good recommendations?

Influitive logo

Influitive

RO Innovation logo

RO Innovation

Overview

The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation.

Upland RO Innovation is a leading customer reference management solution, helping enterprises harness the voice of the customer in sales and marketing initiatives to win new business faster.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

1499

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

247

5

4

3

2

1

178

64

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.2

19

5

4

3

2

1

7

9

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

Pros

“Would love more options for customization - we have received feedback from customers about changes they'd like to see that we can't make. While there are robust reporting features, there is so much there that it can be hard to comprehend/sift through data (though this is changing!)”
MF

Maura F.

Community Manager

“Personally, I'd like to see more advanced forum management (admin/poweruser PoV - why can we not make some of our prime advocates moderators for certain forums or threads?), and make it easier to host content (eg. embedded presentations, videos).”
AW

Ann W.

Product Operations Manager

“It's a fun way to get your customers involved and a great way to source advocates for various activities.”
Verified reviewer profile picture

Jenna C.

Marketing Manager

Pros

Not enoughreviews yet

Cons

“Sometimes the admin side of things are frustrating. When I want to go back just one page it'll sometimes take me farther back.”
BW

Bianca W.

Customer Advocacy Marketing Manager

“Reporting is still a struggle for me.”
JK

Jenn K.

Customer Engagement Marketing Manager

“My largest issue is with administrator accounts being a separate account type to users and the lack of ability to upgrade and downgrade accounts.”
LW

Leo W.

Community Manager

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last review8 years ago

Key features

  • Total features130
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Advocate Management
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Badge Management
  • CRM
  • CRM Integration
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Chat/Messaging
  • Churn Management
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Delivery
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Advocacy
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Discussions/Forums
  • Document Storage
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Advocacy
  • Employee Referral Management
  • Employee Reward Programs
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Event Triggered Actions
  • Feedback Management
  • Filtering
  • For Customer Referrals
  • For Employee Referrals
  • For Sales Teams/Organizations
  • Forms Management
  • Gamification
  • Gift Card Management
  • Group Management
  • Ideation
  • Incentive Management
  • Interactive Content
  • Knowledge Base Management
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Live Chat
  • Live Streaming
  • Loyalty Program
  • Marketing Automation
  • Member Portal
  • Membership Management
  • Mobile Access
  • Moderation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Language
  • Negative Feedback Management
  • Nomination Tracking
  • Nonprofit Advocacy
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pre-Approved Content Library
  • Program Notices
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • ROI Tracking
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Reference Request Automation
  • Reference Usage Tracking
  • Referral Templates
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Review Monitoring
  • Rewards Management
  • Rewards Program
  • SSL Security
  • Sales Onboarding & Training
  • Search/Filter
  • Segmentation
  • Single Sign On
  • Social Engagement
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third-Party Integrations
  • User Management
  • Video Streaming
  • Virtual Lobby
  • Visitor Registration
  • Visual Analytics
  • Widgets
  • Workflow Management
  • Total features39
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Advocate Management
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Badge Management
  • CRM
  • CRM Integration
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Chat/Messaging
  • Churn Management
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Delivery
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Advocacy
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Discussions/Forums
  • Document Storage
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Advocacy
  • Employee Referral Management
  • Employee Reward Programs
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Event Triggered Actions
  • Feedback Management
  • Filtering
  • For Customer Referrals
  • For Employee Referrals
  • For Sales Teams/Organizations
  • Forms Management
  • Gamification
  • Gift Card Management
  • Group Management
  • Ideation
  • Incentive Management
  • Interactive Content
  • Knowledge Base Management
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Live Chat
  • Live Streaming
  • Loyalty Program
  • Marketing Automation
  • Member Portal
  • Membership Management
  • Mobile Access
  • Moderation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Language
  • Negative Feedback Management
  • Nomination Tracking
  • Nonprofit Advocacy
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pre-Approved Content Library
  • Program Notices
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • ROI Tracking
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Reference Request Automation
  • Reference Usage Tracking
  • Referral Templates
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Review Monitoring
  • Rewards Management
  • Rewards Program
  • SSL Security
  • Sales Onboarding & Training
  • Search/Filter
  • Segmentation
  • Single Sign On
  • Social Engagement
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third-Party Integrations
  • User Management
  • Video Streaming
  • Virtual Lobby
  • Visitor Registration
  • Visual Analytics
  • Widgets
  • Workflow Management

Integrations

  • Total integrations20
  • Docebo
  • Domo
  • Gainsight CS
  • Gainsight PX
  • GoodData.AI
  • Hootsuite
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Influitive
  • Jive
  • Khoros Marketing
  • LinkedIn for Business
  • Marketo Engage
  • Meta for Business
  • Oracle Eloqua Marketing Automation
  • Salesforce Marketing Cloud
  • Salesforce Sales Cloud
  • Segment
  • Skilljar Customer Education
  • Tango
  • Tray.io
  • Twitter/X
  • Zapier
  • Total integrations7
  • Docebo
  • Domo
  • Gainsight CS
  • Gainsight PX
  • GoodData.AI
  • Hootsuite
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Influitive
  • Jive
  • Khoros Marketing
  • LinkedIn for Business
  • Marketo Engage
  • Meta for Business
  • Oracle Eloqua Marketing Automation
  • Salesforce Marketing Cloud
  • Salesforce Sales Cloud
  • Segment
  • Skilljar Customer Education
  • Tango
  • Tray.io
  • Twitter/X
  • Zapier