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RO Innovation

4.2
(19)

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Elevate brand awareness and win more deals.

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RO Innovation Pricing, Features, Reviews and Alternatives

RO Innovation FAQs

Q. What type of pricing plans does RO Innovation offer?

RO Innovation has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of RO Innovation?

RO Innovation has the following typical customers:
Large Enterprises, Mid Size Business


Q. What languages does RO Innovation support?

RO Innovation supports the following languages:
English


Q. Does RO Innovation offer an API?

No, RO Innovation does not have an API available.


Q. What other apps does RO Innovation integrate with?

RO Innovation integrates with the following applications:
Jive, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, SugarCRM, Gainsight CS, Influitive, Marketo Engage, HubSpot CRM, Oracle Eloqua Marketing Automation


Q. What level of support does RO Innovation offer?

RO Innovation offers the following support options:
Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk

RO Innovation product overview

What is RO Innovation?

Upland RO Innovation is customer reference management software that helps you boost brand awareness and win more deals.

Key benefits of using RO Innovation

Enable better team collaboration: Eliminate the chaos of frantic emails or messages when seeking references from colleagues. Use automation to efficiently notify, monitor, and report on all customer advocacy activities and approval statuses across diverse regions and teams. Proactively identify and promptly address gaps in your reference funnel. Set and monitor thresholds, preventing reference burnout and unauthorized outreach.

Align references with the buyer journey: Simplify the process of providing customer references to support every stage of the buyer journey, from awareness to the final closed-won phase. Gain additional insights to strategically target references based on opportunity type, ensuring optimal effectiveness at various stages of the sales cycle.

Integrate with your CRM for sales opportunities: Seamless integration with CRM systems allow you to configure workflows to automatically track the impact of reference activity throughout your sales funnel. Capture crucial details at the contact, account, and opportunity levels.

Key customer results:

+95% customer reference fulfillment rate for requests

+16% increase in customer reference activity in the first year of using RO Innovation

+60% more customer success stories produced year over year

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Knowledge Base
Email/Help Desk

Training options

Live Online
Webinars
In Person
Documentation
Videos

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RO Innovation pricing information

Value for money

4.0

/5

19

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

RO Innovation features

Functionality

3.9

/5

19

Total features

38

4 categories

Most valued features by users

Third-Party Integrations
Activity Dashboard
Contact Management
Reporting/Analytics
Activity Tracking
Workflow Management
Collaboration Tools
Search/Filter

Functionality contenders

RO Innovation users reviews

Overall Rating

4.2

/5

19

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.28/10
Rating distribution

5

4

3

2

1

7

9

2

1

0

Pros
It helps me keep track of our advocates and match them to requests that are a good fit for them. It also allows me to protect them from overuse and recognize them for their contributions.
Now my information is very organized and it's pretty easy for me to pull the information I need out of it. The RO team is very responsive and easy to work with.
It was wonderful to have one place that held all our reference information, and it was easy to access and find the information that we needed within a few minutes, rather than hours.
Cons
Getting other aspects of the business on-board and trained on the application is sometimes difficult.
Developer resources are limited - sometimes it can take a very long time to see enhancements to the platform. In some cases we have had to wait over a year on things to roll out.
We implemented RO almost 2 years ago because we had no main hub for all of our content.

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