BigMailer Pricing, Features, Reviews & Alternatives

BigMailer

Email marketing solution for businesses of all sizes

4.8/5 (15 reviews)

BigMailer overview

What is BigMailer?

BigMailer is a cloud-based solution designed to help businesses of all sizes automate processes for handling digital campaigns using an Amazon Simple Email Service (SES) account. BigMailer lets users manage multiple brands from a unified dashboard by displaying various campaigns, lists, and forms.

Key features of BigMailer include auto-responding, drip campaigns, event triggered emailing, mailing list management, customizable fields, and landing pages/web forms. Marketing teams can define lists according to custom data and collection source, and compare list engagement based on the number of opens and clicks. BigMailer's drag-and-drop interface enables enterprises to edit existing branded templates, as well as build mobile optimized templates.

BigMailer enables users to define message types such as newsletters, special offers, product updates and more with custom opt-out options. The solution imports IP addresses of customers and manage sign-up forms to promote location-based marketing. BigMailer allows teams to generate reports based on email campaign engagement, helping to support decision making and improve sales performance.
www.bigmailer.io

Pricing

Starting from
$1/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

B@57f897dc
BigMailer screenshot: BigMailer campaigns screenshotBigMailer screenshot: BigMailer brands screenshotBigMailer screenshot: BigMailer reporting screenshotBigMailer screenshot: BigMailer link tracking screenshot
Have you already used BigMailer?
Help us improve the recommendations we show you.

BigMailer user reviews

Excellent
12

Very good
3

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.5
  4.8
  4.9
Rick F.

Look No Further

Used daily for less than 6 months
Reviewed 2019-12-18
Review Source: Capterra

As I stated before, I could not be happier with BigMailer. I could go on and on about the technical aspects that are the true benefit but to address the average and serious marketer on a plain level, you can't do any better. If you want an email campaign management solution, a bulk mailing option and a level of customer service that blows other companies out of the water then quite literally click the site link above and look no further. And with the money you save on cost and the money you make on your campaigns, you can take your family and/or significant others out for a nice dinner.

Pros
It's difficult to pinpoint what I like most about BigMailer. I've spent a decade marketing my business, so when I say that my search is over I'm not being dramatic. In my search for a reliable, user-friendly & affordable bulk emailing application I have traversed the expanses of the cloud galaxies trying different providers. I won't say that I have not found immense benefit along the way. But none compare to the experience I've had with BigMailer. Other commercial providers are good when it comes to providing basic function to uninformed clients. That is not a fault. But if you take just 2 minutes to weigh the pros & cons, it's obvious that they're not affordable, high functioning or easy to use. And the cost comparison will overwhelm you. BigMailer is the exact opposite. It provides me (as a designer) an easy to use interface allowing me to use my own designs, templates for when I don't & a right-to-the-point reporting page that doesn't make me decipher gibberish. I like that I can log in, choose my campaign, & view the reported results easily. My favorite report feature is the ability to click & re-engage clients with segmentation & suppression lists. Tack on the low cost of there service in conjunction with Amazon SES. We're in business.

Cons
In all the time I've used BigMailer I have yet to find a Con. Only items that my own learning curve did not understand which was easily resolved by simply using their help files or live chat help. They are always available when you need them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Patricia M.

Best "value for money" email management tool

Used weekly for free trial
Reviewed 2019-12-11
Review Source: Capterra

All my email marketing strategy can be handled by Bigmailer. Brands, lists, regular and automated campaigns.

Pros
It's easy to use, has all the important features, including automation. It even has some features that many more expensive tools don't offer, like brands. It's affordable. Customer support is very helpful and the team continue to add new features.

Cons
It requires a tech savvy person to integrate with Amazon SES.

Response from Founder Bits


Thanks for your feedback Patricia, we are glad you find the platform easy to use and fitting your needs well. It's great to know customers like you are happy with the value you get.

We look forward to delighting our customers with more features and value in the coming months.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Muhammad Firdaus S.

If you choose viral emailing... choose 'BIIIG MAILEEER'!

Used weekly for free trial
Reviewed 2019-12-09
Review Source: Capterra

I use BigMailer to market my affiliate products from ClickBank, Amazon, Ecwid. And Ecwid is actually selling physical goods like AVERY Bird's Nest Essence. Other than that, I also use BigMailer to send emails that are used for the fundraising campaign, especially for our iFAN Music Tour 2019-2020. And so far, there is no profit from all the emails I have sent out. But if there turns to be a lucrative profit, then I will use the paid version of BigMailer. Anyway, the emailing system is quite good.

Pros
BigMailer is quite easy to use if combined with Amazon SES system. The emails sent out are also fast and easily reached targeted customers.

Cons
Too many bounces would stop Big Mailer from sending emails. I am not sure why 'bounces' happen, because I got my email's contact addresses from purchased email's addresses and also some subscribers. But since the 'bounces' have really interrupted my marketing processes, so I assume that my investment in purchasing email addresses are quite a big waste.

Response from Founder Bits


Dear Muhammad, purchasing email lists is not a good practice and is against our Terms of Service. Purchased lists are typically of poor quality and bounce at higher rate which has a negative impact on email deliverability and sender reputation so BigMailer pauses campaigns to protect sender reputation. So what you list it as a negative is considered very helpful by most of our customers. Our customers are delighted with the value they get on the free plan, so your rating of 3/5 is surprising. We hope to do better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Graham B.

BiGMailer a no brainer

Used daily for less than 6 months
Reviewed 2019-09-30
Review Source: Capterra

A great experience, from initial sign-up to integration and full use of the software

Pros
It's ease of use and well thought through software, very low cost, the fact that it integrates individual brands against each SES account, customer service

Cons
It didn't have API's for reporting, however, their team are prepared to help us

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

VISHAL P.

Easy, Simple and affordable email automation!

Used daily for less than 6 months
Reviewed 2020-05-29
Review Source: Capterra

Pros
After a lot of trying around with various email campaigners in the market, we stumbled upon this BigMailer. After calculating our monthly expense vs ROI on the campaigners we spent wasn't that good until we started using the BigMailer. BigMailer uses AWS SES which is the best part, you can send all your emails directly through your domains unlike those expensive campaigners which send emails with "Via" suffix followed by their email domain. Although getting your SES activated is a bit tricky but once you do, your email automation can drastically come down. Bigmailer not only offers campaigns but also the transaction mails, account emails etc. The APIs make it easier to integrate it with our existing solution. The usability of the entire application is pretty simple. We use it for transaction mails, campaigns, all of it. Particularly love the email reports section which gives a comprehensive look of the complete campaign. Managing unsubscribes, segments and complaints is pretty easy as well. Overall, as a small firm, we are happy that we ended up using BigMailer, provides us everything we need. Nothing less, nothing more. And Yes, the free plan that lets you send 5000 emails at no cost is more than enough for small companies to try out with all its features available to try. A well placed and packaged email service in my opinion.

Cons
The UI could be better. However, the existing one meets all the purpose. A main dashboard for each Brand could have been better.

Response from Founder Bits


Thanks for your feedback Vishal, we appreciate the details shared. We plan to continue improving our UI and the value we provide to our customers. Check out the latest addition - RSS campaign type!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

BigMailer pricing

Starting from
$1/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Businesses: $1 for 1,000 contacts per month (1-100,000 contacts)
Growth: $1 for 1,000 contacts per month (100,001-1,000,000 contacts)

BigMailer features

API
Analytics/ROI Tracking
Campaign Management
Contact Management
Customizable Branding
Customizable Templates
Data Import/Export
Performance Metrics
Reporting & Statistics
Reporting/Analytics
Search/Filter
Template Management

Activity Dashboard (531 other apps)
Alerts/Notifications (402 other apps)
Campaign Analytics (424 other apps)
Content Management (453 other apps)
Engagement Analytics (394 other apps)
Multi-Channel Marketing (393 other apps)
Social Media Integration (391 other apps)
Third Party Integrations (508 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for BigMailer

Key features of BigMailer

  • Analytics/ROI Tracking
  • Customizable Fields
  • Drip Campaigns
  • Email Campaign Management
  • Landing Pages/Web Forms
  • Marketing Automation
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Segmentation
  • WYSIWYG Email Editor
View All Features