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Emma by Marigold vs Text Request Comparison (2026)

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Emma by Marigold

Text Request

Overview

Emma by Marigold is an email marketing platform which focuses on segmentation, automation, and an easy-to-use email builder for teams of all sizes to leverage their customer data, increase engagement, and drive more revenue from email. Users can create and collaborate on email campaign content.

Upgrade your business number with SMS scheduling, appointment reminders, and more using the best texting software for small businesses.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

47.99

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

157

Value for money

Ease of use

Features

Customer support

65%

would recommend this app

4.6

1.1K

854

257

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

Pros

“Creating, customizing and sending high volume outbound marketing emails has been the main focus of Emma by Marigold on my end.”

Anuoluwapo B.

Front-End Software Engineer

“Emma by Marigold offers robust tool that enables me to create, customize and send high volume outbound marketing ema.”

Rachel N.

Head of Sales and Dispatch

“I use Emma by Marigold on a daily basis to boost the SEO ranking of my small business across search engines.”

Evangeline W.

Small Business Owner

Pros

“The ability to quickly and effectively reach associates, streamlines communication, ensuring messages are delivered and received in real-time.”

Erica R.

Recruiter

“I like that Text Request allows me to communicate with all of our patients and that it helps to break down language barriers.”

Sarah S.

Patient Services Coordinator

“Text Request had made my first office job easy to accommodate to as communication is what keeps a facility moving forward, and text request has done nothing but give us the ability to move forward stronger.”

Emily S.

People Services Specialist

Cons

“I tried to downgrade my package to only receive an email with the representative attaching my contract and saying you cannot downgrade until your contract is up in 9 months.”

Cameron B.

Owner

“I am not the best with design and find the platform hard to use. When I contacted their team about how much it would cost to help design a custom template I was told $999.”

Cameron B.

Owner

“Terrible customer service.”

Cameron B.

Owner

Cons

“The bad thing is that it does not refresh automatically when making a change and sometimes it freezes when I use copy and paste on several open pages.”

gerardo p.

AGENT SALES

“I normally tell students to text me when they need help, but with TextRequests notification issues, I have had to resort to having them call me, which makes juggling multiple conversations very difficult.”

Jacob C.

Instructor

“I am also not a fan of the incoming message notification chime ( it does sound off until you open the platform, which is a good thing), it does not always sound and there have been many occasions that I missed or was too late responding to messages because I received no notification.”

Mellissa C.

Instructor