GetMoreReviews Reviews

I like the we can send a request to our clients - and they have a very easy way to offer a no pressure review

I don't know of any cons or bad sides to using this product

Product is easy to use. Management of contacts and review of progress.

Dashboard could be improved on navigation and overview.

I love how you can email and text customers to send reviews. Most programs only offer email and those that offer text are very expensive. I found this program much more affordable than others I saw.

One feature I do not like is I find some customers (those not good with email/technology) would reply back to the text/email thinking they were leaving a review instead of clicking on the link. I wish this could be converted into a review.

It works! I have generated hundreds of reviews for our practices in the last 2 years

Loading data takes forever, set up was cumbersome for my practice since we have 14 different locations

Get More Reviews is very user friendly and easy to implement. The customer support is incredible. [SENSITIVE CONTENT HIDDEN] has been an integral part in making this program successful for our company.

I dont like how we have to manually send the outreach. It would be nice to have API connection so the reviews could go out automatically. The only other "issue" i've had with the platform is that while I'm in one location, sometimes it will kick me off and take me back to the Location Selection screen.

It's easy to use, fast and we get results immediately from our customer.

Everything we need, this service provides.

I searched and talk with several companies and the price spread in this space for software is crazy!

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-Allows for custom review sites, not just those predetermined. This allows it to be used for specialized industries and services. -Very user friendly -Significant and constant improvements since we've been using it. -Allows for multiple users under 1 account

-Doesnt automatically integrate with our EMR/POS system. (This is likely more due to the EMR/POS we use, as they do not integrate with any third-parties to my knowledge).

We're a regional Assisted Stretch company that is experiencing FAST growth. One thing that was NOT growing was our list of Google Reviews. We did copious research of various review companies and their App offerings before choosing Get More Reviews. And, BOY, are we glad we did. First of all, the app is idiot proof [as I can attest] and intuitive and when going through an attempted Zapier set up, their...

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Zero at the moment. They are by far the best App partner we have worked with in years!

I like that you can monitor your reviews on most platforms, catch a bad review to make it right before posting and set auto reminders via email and text to automatically send out for you to get more reviews. You can upload your past customers to get reviews.

It seemed you had to manually upload a list and or type your clients/customer info one by one into the software. Might of been an integration with it for CRM's but not sure. I didn't use it much as my volume of customers were low at the time (couple transactions a month)

NOTHING ABSOLUTELY NOTHING YOUR CUSTOMER SERVICE IS AWFUL NO ONE EVER RESPONDED TO MY EMAILS FOR HELP AND I STILL CAN'T USE YOUR DAMN SOFTWARE.

IT DOESN'T WORK. YOUR CUSTOMER SERVICE IS HORRIBLE. I WOULD RECOMMEND NO ONE SIGN UP FOR YOUR SERVICE. NO ONE HAS ADDRESSED MY CONCERNS AND I CONTINUE TO GET CHARGED FOR REVIEW SERVICES THAT I CANNOT USE OR GIVE TO PATIENTS. HORRIBLE!!!

Dr. Khan, Thank you for posting this review and letting us know that you've been having trouble with your account. We've reached out to you several times via email and phone over the last 2 weeks to try to connect and make sure you have the support you need and are aware of the action we've already taken to help resolve this situation for you. If you could check your email/voice messages and get back to us to confirm, we'd really appreciate it!

Easy to use Tracking per email and sms ..

Not possible to configure an master account that support many Google Business sites (multiple clinics with the same needs in our case)

Thank you for the great review! We're not quite sure what you mean with the "master account" concept, but we may have a solution for you that could work. Do us a favor and jump on chat with this question or shoot us an email to help@GetMoreReviews.com and we'll see if this is something we can accommodate for you!

I like that it is cost-effective and has increased my business substantially. Increasing the number of reviews to my business increases my SEO and allows more for bookings. I have been incredibly happy with this service and would recommend it.

I wish that I could connect it to all of our booking software like Podium can do. It can be a lot of work to send out all of the emails. Hoping it improves and gets easier.

Heather - Thank you so much for the fantastic review! Be on the lookout for some easier ways to automate review requests early in the new year...we're excited about what is around the corner!

Easy to use and fully automated follow up

No dislikes, very happy with the softward

Mark, We appreciate your glowing review! If you ever need anything just let us know!

Ease of use is excellent and customer support is great.

BUT folks often balk at a request to complete a review. It seems easy to us, but to a one-time, non-tech user, it may not be as easy as we wish.

Julia - Thank you so much for the great review! We're always looking for ways and ideas to make the review process even easier. If you have any other feedback or ideas based on what your customers are saying please jump on chat and let us know or shoot us a note to help@GetMoreReviews.com

The Price comparison to other review platforms is a much better value with get more reviews

Ease of use for my employees. Would be nice to have an app

Jared, Thank you for the great review! We appreciate you taking the time to do this for us. Let us know if we can help you with anything!

I find that the software is easy to use.

It needs to implement some notification system for the admin

Nabil - Thank you for the amazing review. We really appreciate it! Is there a certain notification you're looking for? By default we have a couple of different options for notifications that should be configured for your account already. Jump on chat and let us know or shoot us an email at help@getmorereviews.com!

This product is easy to use. When we complete a job it allows the customers to go to one place to give us the company a review. Customers love it!

Sometimes it takes a day or two for the review to post on the "review" section of the dashboard.

Hi Dana, Thank you so much for leaving us this amazing review! We love working with Ram Jack!

It makes it simple and fast for customers to write a review. If not for this software I would only get 3 or 4 reviews a month. Now i average 12 or more per month.

Honestly can’t think of any. You get billed 99.00 once a month.

So easy to use. The software make is east to incorporate into your website

No software is perfect. The generally I don't have any complaints about my experience with get more reviews.

Setup was easy and quick. The tracking options are good features. Social Media links are a definite bonus. Compared to other companies, GMR is a great product for the price!!

Phone support would make understanding the dashboard and all the options much quicker and simpler. a cell phone app would be recommended for the future.

To be honest, getmorereviews is a really good at sending out review requests. It allows you to send phone (text) and emails. This is a great feature. It will also stop negative reviews... Again awesome feature. It is also easy to use.

The biggest problem with getmorereviews is when a request is sent to some one, sends them to a landing page that has a star rating then sends them to the companies review page. This is a problem because it doesn't convert the request to an actual review. The recipient thinks by clicking one of the stars, they are leaving a review. Then when they are sent from that landing page to the actual company google, facebook, or other platform they don't want to sign in or they ignore it because, again, they think they left the review already by selecting the star. If the review doesn't convert it's not worth any money you pay for it.

As a reseller, we really liked how easy it is to set our clients up. The ease of use is a huge benefit for us and makes it easy to onboard our clients. We hear great things from our clients, meaning the tool actually works and brings great results.

There are some tools on there we do not use, so maybe converting them to be more functional and beneficial would be the only thing I would change.

It's professional, easy to use, and affordable.

I'm not unhappy with the software. It is user friendly and straightforward.

Well priced against competition like Podium. Dashboard and UI not as nice.

No MMS Functionality like your competition has (PODIUM)