Hibu Reviews - Pros & Cons, Ratings & more

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At Hibu, we build integrated digital marketing solutions to generate leads and increase online visibility for small businesses like yours.

Hibu

Windows

Owner

Our rep at HIBU, [sensitive content hidden] has been a good and present partner in finding the best target areas to help our business grow at amazing levels.

Office Manager

We love our Hibu representative. We have had great customer service when upgrading or downgrading our services.

Sales

We have had a few snags and they were more than helpful with our needs. Our website has had numerous compliments from customers.

Cost was excellent compared to our alternatives, our sales rep is excellent at his follow up.

The people are great and everything has been great so far. We have received over 50 reviews in the last couple months.

Very good experience, it has been much more user friendly than other services we have used in the past.

I was not opposed to starting with easier keywords but if you are going to brag at least pick the hard ones). Messed up my business listings that they put out to supposedly 50+ sites.

The format of their website for tracking your results and sending out review requests is very nice. Very easy to navigate through and use.

Chief Markteting Officer

But, no one really knows what happened that caused this person to disappear. Our mistake was rellying on one person, instead of the team at Hibu, who are quite capable.

HR Director

I loved how easy and helpful customer service was.

President

The ad department that runs the ads is horrible at copy. They take forever to get back to me or my sales person.

I canceled Hibu which they made difficult. After i canceled they went back into my site and reset all my SEO settings so that i was no longer searchable.

The software is very easily navigated, the best part is if you're stuck or have any questions the Hibu team is always available for help.

Terrible, I paid hibu to work on my seo amd maintain my website. Hibu intentional suppressed my searchability in order to increase revenue.

Facebook Business Suite

Monster+

Clover

WordPress

Hibu Improved Our Online Presence

Thank you! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’ needs. 

Hibu Review

Thanks so much! We love hearing from our clients.

[sensitive content hidden] is AMAZIN and its not been a bad experience at all

Review of mt Experiance

Thank you for the positive review! When you’re happy, we’re happy. Hope you have a great day!

It is almost hard to descibe in words how bad my experience with Hibu has been. They do not follow through with promises, they don't know what they're doing, although they will claim they're "experts" in marketing. I wasted so much of my hard-earned money on their gimics. To top it all off, when I called to cancel my services, they said I didn't give them enough notice and charged me for another month. I highly recommend you choose ANYONE but this poor excuse for a company.

honest review of Hibu

Your feedback is important to us and we’d love to talk to you about how we can make things right. Please email us at cs.escalations@hibu.com with the information below:
"Capterra concern” in the subject line
Your business name and/or Hibu account number in the body
A description of the issue (you can even cut and paste the same review you already left)


It's working now.  I fell like it's too corporate sometimes.

Satisfied Client

EVERYTHING IS GOOD; WE RECEIVED A LOT OF LEADS AND PHONE CALLS, AND THE WEBSITE IS GOOD!

NEW YEAR REVIEW 

Thanks for the awesome review! It really does mean a lot. Don't hesitate to let us know if you need anything from us in the future.

not good at this point they are refusing to resolve my concerns.

Website traffic diminished to zero after switching to HIBU

We appreciate your feedback and want to help set things right. Please email us at cs.escalations@hibu.com with the information below:
“Capterra concern” in the subject line
Your business name and/or Hibu account number in the body
A description of the issue (you can even cut and paste the same review you already left)

I am a small business that doesn't have a huge budget.  Hibu is working with me to give me the "biggest bang for my buck".  [sensitive content hidden] are awesome!

Great Service

Hibu review 

Thanks for the kind message! We appreciate it!


They were very helpful in the questions and set up of all the information that woul dbe needed.

Hibu review

Stellar service with professional account reps.

Stellar Service

ZERO ROI AFTER THOUSANDS OF DOLLARS FIRST TWO MONTHS

ive needed to talk to support a few times, they were so helpful! [sensitive content hidden] is awesome!

support for website and other listings

Started great.  Then content pressure to pay more. 

I don't trust it.

We value your input and appreciate you giving us a chance to respond. Please send us an email at cs.escalations@hibu.com with "Capterra concern” in the subject line and your business name and/or account number in the body so we can talk about next steps.

Hibu, is it totally worthless company it has generated absolutely no business at all. I would not recommend this company unless you want to waste money.

Scam job it generated absolutely no business

Tom, your feedback is important to us and we’d love to talk to you about how we can make things right. Please email us at cs.escalations@hibu.com with the information below:
"Capterra concern” in the subject line
Your business name and/or Hibu account number in the body
A description of the issue (you can even cut and paste the same review you already left)


Terrible, I paid hibu to work on my seo amd maintain my website. Hibu intentional suppressed my searchability in order to increase revenue. I switch to another company and within days i was coming up 1st ir second in google searches. I canceled Hibu which they made difficult. After i canceled they went back into my site and reset all my SEO settings so that i was no longer searchable. 

Unethical company 

We value your input and appreciate you giving us a chance to respond. Please send us an email at cs.escalations@hibu.com with “Capterra concern” in the subject line and your business name and/or account number in the body so we can talk about next steps.

Very painless initial web setup. I told the designers what I wanted and they did the rest. Completely knocked it out of the park. Great people.

Great web service

My experience with Hibu has been superb.  I am not tech savvy at all, but they have made our business pop with it's online presence, and we are constantly getting compliments.  The price is extremely affordable for our small business.

Hibu is Great!

Overall experience was good, last meeting with new rep Nick was outstanding and we need to stay on that path. Rep was engaged and knew his job. Pricing is still a little high compared to other companies.

Review 11-7-2024

 [sensitive content hidden]l our Hibu rep. was awesome and very helpful.

Results are all that Matter!

Was expecting more

We’re sorry to hear about your experience and we want to help you resolve any issues. Please email us at cs.escalations@hibu.com with “Capterra concern” in the subject line and your business name and/or account number in the body and we’ll do what we can to make things right.

Really good service. Expansive for a small store.

Expected More

Your feedback is important to us and we’d love to talk to you about how we can make things right. Please email us at cs.escalations@hibu.com with the information below:
“Capterra concern” in the subject line
Your business name and/or Hibu account number in the body
A description of the issue (you can even cut and paste the same review you already left)


Hibu has been a good investment. It has helped us gain customers that trust us quicker than without

Hibu Reviews (2025)

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Pros and cons

71 reviews