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Pollfish
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Survey and audience response platform for marketing agencies
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Pollfish - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Pollfish overview
Based on 208 verified user reviews
What is Pollfish?
Pollfish is a survey tool with key features that include a survey builder, reporting and analytics, data analysis tools, and more.
Who uses Pollfish?
Reviews for Pollfish come from a wide variety of industries, including retail (5% of reviewers), marketing and advertising (5%), and information technology and services (5%). The most frequent use case for Pollfish cited by reviewers is conducting surveys (64% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Surveys
Polls
Insights and Analysis
User Interface
Response Quality
Pollfish’s user interface
Pollfish pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.6
Customer support
4.5
Reviews sentiment
What do users say about Pollfish?
Pollfish is a survey tool with key features that include a survey builder, reporting and analytics, data analysis tools, and more.
Select to learn more
Who uses Pollfish?
Based on 208 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Pollfish's key features
GetApp's analysis of 74 verified user reviews collected between December 2021 and June 2024 identifies Pollfish' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Pollfish's Survey Builder for its user-friendly interface and step-by-step process for creating surveys. They find it easy to build aesthetically appealing surveys using readymade templates and various question types. Users report that the tool offers a variety of options and methods, making it versatile and efficient. However, some mention the need for a bulk uploader for answer options and additional question types. They say it integrates well with other apps, enhancing its usability for market research and product evaluations. Of the 33 Pollfish users who gave detailed accounts of their use of Survey Builder, 97% rated this feature as important or highly important.
Akash S.
Senior Engineer Quality Control
Ahmed K.
Team leader
Reviewers indicate that Pollfish's Reporting/Analytics capabilities are valuable for quickly accessing and understanding survey results. They find the automated reports easy to read and appreciate the detailed analysis provided. Users report that the tools help in making fast decisions by monitoring survey replies in real-time. They mention the ability to segment responses and export data easily. However, some users wish for more advanced reporting options and deeper insights. They feel the analytics are accurate and concise, aiding in effective data interpretation. Of the 25 Pollfish users who gave detailed accounts of their use of Reporting/Analytics, 92% rated this feature as important or highly important.
See related user reviews
Farhan M.
Computer System Technology
Leona D.
Student
Users report that Pollfish's Data Analysis Tools offer a wide range of data visualization options, including dashboards, graphs, and charts, making it simple to understand survey findings. They find these tools helpful for analyzing data and presenting final outcomes. Reviewers appreciate the ability to customize age ranges and use crosstabs, although some note occasional inaccuracies in totals. They say the tools save time and help companies focus on important insights. However, some users experience issues with account expiration and limited subscription plans. Of the 21 Pollfish users who gave detailed accounts of their use of Data Analysis Tools, 86% rated this feature as important or highly important.
See related user reviews
Nathan T.
Data Scientist
Bandaru S.
Student
All Pollfish features
Features rating:
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Pollfish pricing
Pricing plans
Pricing details:
Elite
No pricing info
Features included:
- 24/7 Support
- 2x Survey Priority
- 5% Minimum Incidence Rate
- AB Monadic
- Account Budget
- Advanced Question Types
- Bigquery Export
- Conjoint
- Cost Per Interview Caps
- Crosstab Designer
- Data Exports
- Dedicated Account Manager
- Demographic Information on Results
- Link Distribution
- Open Ended Grouping
- Single Sign-On
- Survey Results Translation
- Unlimited Seats
- Volume Discounts
- White Labeled Reports
User opinions about Pollfish price and value
Value for money rating:
Of 37 reviews that provide robust commentary on Pollfish's price and value, 68% mention it in a positive light.
Some reviewers find Pollfish to be budget-friendly and appreciate its cost efficiency compared to competitors like Google Surveys and SurveyMonkey. They value the ability to pay per survey and the instant price estimates based on selected features. Users think the platform is affordable, intuitive, and allows for road-testing ideas without heavy investment. They also appreciate the free trial period and the overall good value for money.
However, some users report that Pollfish can be expensive, especially when adding criteria or needing advanced analytics. They mention high costs for representative data and occasional issues with response quality and delays. Some feel the platform's pricing is not suitable for startups or light-hearted budgets.
, and
To see what individual users think of Pollfish's cost and value, check out the review excerpts below.
Fuzz M.
Chief Strategy Officer
Omar M.
Tech and Data Lead
Pollfish customer support
What do users say about Pollfish customer support?
Customer support rating:
We analyzed 20 verified user reviews to identify positive and negative aspects of Pollfish customer support.
Widely noted by reviewers, Pollfish customer support is highly responsive and provides quick answers to inquiries.
A significant portion of users highlight the team's helpfulness, knowledge, and effectiveness in resolving issues promptly.
Support options
Training options
To see what individual users say about Pollfish's customer support, check out the review snippets below.
“i like the ease of use and the ability to reach out to customer service and get an almost immediate response.”
Emily W.
Research Strategist
“Outstanding customer service, responsive, immediate and knowledgeable, and one of your greatest assets.”
Jean P.
President
“The customer support team was very responsive on the chat and via email.”
Megan S.
Product Manager
Pollfish FAQs
Pollfish has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is Pollfish used for?
Pollfish is an online survey solution designed to help businesses create surveys using a self-service portal and receive consumer responses in real-time. The application enables advertising agencies to run online campaigns, generate consumer reports, and define target audiences by analyzing consumer behavior. The application allows administrators to detect fraudulent bots, open-ended responses, and suspicious activities using machine learning and artificial intelligence (AI) algorithms. Pollfish lets marketers conduct logo testing surveys and create logo design questionnaires for the defined target audiences. It also helps marketing teams to categorize respondents into detractors, passives, or promoters and calculate net promoter score by sending NPS surveys to customers. Pollfish comes with an API, which lets businesses integrate the system with various third-party applications and send surveys to users as an alternative to advertisements. Other features of Pollfish are audience targeting, data export, analytics, content creation, data visualization, billing, opinion polling, GDPR compliance review, data filtering, product testing, and more.
Q. What languages does Pollfish support?
Pollfish supports the following languages:
English
Q. Does Pollfish support mobile devices?
Pollfish supports the following devices:
Android, iPad, iPhone
Q. Does Pollfish offer an API?
Yes, Pollfish has an API available for use.
Q. What level of support does Pollfish offer?
Pollfish offers the following support options:
Knowledge Base, Chat, Email/Help Desk, 24/7 (Live rep), FAQs/Forum, Phone Support
