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QuestionPro vs SurveySparrow Comparison (2026)
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Good recommendations?
QuestionPro
5
441
4
90
3
6
2
3
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SurveySparrow
5
69
4
42
3
7
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
QuestionPro is a research suite of tools that lets users conduct surveys and research securely, collect feedback and perform data analytics. It offers survey analytics dashboards, enterprise-grade research tools, and a range of features for customer experience management, employee experience management, and real-time data collection and analysis.
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.8
545
5
4
3
2
1
441
90
6
3
5
- Value for money
- Ease of use
- Features
- Customer support
4.4
123
5
4
3
2
1
69
42
7
3
2
- Value for money
- Ease of use
- Features
- Customer support
Pros
Christopher M.
Data Manager
Andrea Z.
Chief Admin Officer
Jared M.
Web and Analytics Manager
Pros
Daniel C.
Benefits and Compliance Manager
Lanie S.
Owner
Daniel C.
Benefits and Compliance Manager
Cons
Aydan N.
Marketing Manager
Christopher M.
Data Manager
Natasha M.
Outreach Coordinator
Cons
Niall F.
Head of Design
Shravya D.
Consultant
Monique J.
Market Research Analyst
- Vendor responds to reviews
- Last review14 days ago
- Vendor responds to reviews
- Last review17 days ago
Key features
- Total features84
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Anonymous Feedback
- Audience Targeting
- Autofill
- Automated Scheduling
- Benchmarking
- CES Survey Structure
- CSAT Survey Structure
- Chat/Messaging
- Commenting/Notes
- Complaint Monitoring
- Conditional Logic
- Contact Database
- Contact Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Cleansing
- Data Import/Export
- Data Security
- Data Visualization
- Discussions/Forums
- Drag & Drop
- Dynamic Content
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Recognition
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Filtering
- For Healthcare
- Forms Creation & Design
- Gamification
- Group Management
- Individual Development Plans
- Knowledge Management
- Mass Texting
- Media Monitoring
- Member Directory
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile Survey
- Moderation
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Access
- Offline Response Collection
- Panel Management
- Paper-Based
- Performance Management
- Performance Metrics
- Performance Review Management
- Personalization
- Phone-Based
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Rater Selection
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- Review Monitoring
- SMS Messaging
- SSL Security
- Search/Filter
- Segmentation
- Self Assessment
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skills Assessment
- Skip Logic
- Social Media Integration
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- User Management
- Visual Analytics
- Website Integration
- Widgets
- Workflow Automation
- Workflow Management
- Total features116
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Anonymous Feedback
- Audience Targeting
- Autofill
- Automated Scheduling
- Benchmarking
- CES Survey Structure
- CSAT Survey Structure
- Chat/Messaging
- Commenting/Notes
- Complaint Monitoring
- Conditional Logic
- Contact Database
- Contact Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Cleansing
- Data Import/Export
- Data Security
- Data Visualization
- Discussions/Forums
- Drag & Drop
- Dynamic Content
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Recognition
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Filtering
- For Healthcare
- Forms Creation & Design
- Gamification
- Group Management
- Individual Development Plans
- Knowledge Management
- Mass Texting
- Media Monitoring
- Member Directory
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile Survey
- Moderation
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Access
- Offline Response Collection
- Panel Management
- Paper-Based
- Performance Management
- Performance Metrics
- Performance Review Management
- Personalization
- Phone-Based
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Rater Selection
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- Review Monitoring
- SMS Messaging
- SSL Security
- Search/Filter
- Segmentation
- Self Assessment
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skills Assessment
- Skip Logic
- Social Media Integration
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- User Management
- Visual Analytics
- Website Integration
- Widgets
- Workflow Automation
- Workflow Management
Integrations
- Total integrations12
- AWeber
- ActiveCampaign
- Airtable
- Caspio
- ChatGPT
- Copper
- Databricks
- Dynamics 365 Customer Service
- Dynamics 365 Sales
- Freshdesk
- Freshsales
- Google Analytics 360
- Google Contacts
- Google Sheets
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- IFTTT
- Intuit Mailchimp Email Marketing
- Jira
- Klaviyo
- Marketo Sales Connect
- Microsoft Excel
- Microsoft Fabric
- Microsoft Power BI
- Microsoft Teams
- ModMed
- NVivo
- Notion
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Tableau
- Unanet ERP GovCon
- Zapier
- Total integrations25
- AWeber
- ActiveCampaign
- Airtable
- Caspio
- ChatGPT
- Copper
- Databricks
- Dynamics 365 Customer Service
- Dynamics 365 Sales
- Freshdesk
- Freshsales
- Google Analytics 360
- Google Contacts
- Google Sheets
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- IFTTT
- Intuit Mailchimp Email Marketing
- Jira
- Klaviyo
- Marketo Sales Connect
- Microsoft Excel
- Microsoft Fabric
- Microsoft Power BI
- Microsoft Teams
- ModMed
- NVivo
- Notion
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Tableau
- Unanet ERP GovCon
- Zapier
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