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SmartrMail
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Email marketing and sales tracking for eCommerce firms
Table of Contents
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SmartrMail - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
SmartrMail overview
What is SmartrMail?
SmartrMail is a cloud-based email marketing application which assists eCommerce firms with sales tracking and customer segmentation. The solution offers a range of features including mailing list management, subscriber database, workflows, recommendation emails, and predefined templates.
SmartrMail analyzes customer purchase history and browsing behavior to deliver automated personalized emails. The recommendation engine's built-in algorithms predict individual products based on customer preferences. With the newsletter tool, teams can create emails which include product images, descriptions, prices and links. Managers can use this system to set up automated workflows for abandoned cart delivery, welcome emails, win-back campaigns and post-purchase emails. The system allows marketers to create mobile responsive email templates with customized colors, headers and footers.
SmartrMail integrates with eCommerce platforms such as Shopify, BigCommerce, WooCommerce and Neto. Team members can use this system to segment eCommerce store lists by products or collections purchased, total spend, email engagement and more. The reporting functionality allows users to track orders and revenue.
Starting price
per month
Alternatives
with better value for money
SmartrMail’s user interface
SmartrMail pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.6
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about SmartrMail?
Overall in customer service / support I cannot fault them, really fast and solid support all round.
Select to learn more
Who uses SmartrMail?
Based on 60 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SmartrMail's key features
Most critical features, based on insights from SmartrMail users:
All SmartrMail features
Features rating:
SmartrMail alternatives
SmartrMail
Starting from
19
Per month
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Mailchimp
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SmartrMail pricing
Value for money rating:
Starting from
19
Per month
Usage Based
User opinions about SmartrMail price and value
Value for money rating:
To see what individual users think of SmartrMail's price and value, check out the review snippets below.
Denise T.
Marketing Manager
Denise T.
Marketing Manager
SmartrMail integrations (6)
Integrations rated by users
We looked at 60 user reviews to identify which products are mentioned as SmartrMail integrations and how users feel about them.
Integration rating: 4.0 (2)
“Need to integrate with our ecommerce. Big Commerce has not put a lot of thought into their customer lists such as subscribers - I need something to replace this and something that can access our product range for promotions as well as track and analyse the results.”
Leanne K.
Business Manager
Other top integrations
SmartrMail customer support
What do users say about SmartrMail customer support?
Customer support rating:
We analyzed 37 verified user reviews to identify positive and negative aspects of SmartrMail customer support.
Widespread user sentiment highlights fast, knowledgeable, and highly responsive customer support from the SmartrMail team.
A large number of users value the team's willingness to go the extra mile, especially during onboarding and complex migrations.
Frequently reported by users, support is attentive, easy to contact, and provides clear solutions or guidance for various issues.
Support options
Training options
To see what individual users say about SmartrMail's customer support, check out the review snippets below.
“Smartrmail provides excellent customer service - they answer questions quickly and provide solutions or work arounds to most of my email problems within their software.”
Andrew A.
Director
“We have had a few issues with onboarding due to specific requirements that relate to other automated functions, however the SmartrMail team have taken the time at all levels of their organisation to refine our workflow and we really appreciate the extra mile they have gone to help us as their customer.”
Lily K.
Head of Ecommerce
“I am particularly impressed with how attentive their customer service team is as they deliver very quick and excellent help with all the inquiries I have ever submitted.”
Denise T.
Marketing Manager
SmartrMail FAQs
SmartrMail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does SmartrMail support?
SmartrMail supports the following languages:
English
Q. Does SmartrMail offer an API?
No, SmartrMail does not have an API available.
Q. What level of support does SmartrMail offer?
SmartrMail offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support