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SmartrMail
5
51
4
9
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Email marketing and sales tracking for eCommerce firms
Table of Contents
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SmartrMail - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
SmartrMail overview
What is SmartrMail?
SmartrMail is a cloud-based email marketing application which assists eCommerce firms with sales tracking and customer segmentation. The solution offers a range of features including mailing list management, subscriber database, workflows, recommendation emails, and predefined templates.
SmartrMail analyzes customer purchase history and browsing behavior to deliver automated personalized emails. The recommendation engine's built-in algorithms predict individual products based on customer preferences. With the newsletter tool, teams can create emails which include product images, descriptions, prices and links. Managers can use this system to set up automated workflows for abandoned cart delivery, welcome emails, win-back campaigns and post-purchase emails. The system allows marketers to create mobile responsive email templates with customized colors, headers and footers.
SmartrMail integrates with eCommerce platforms such as Shopify, BigCommerce, WooCommerce and Neto. Team members can use this system to segment eCommerce store lists by products or collections purchased, total spend, email engagement and more. The reporting functionality allows users to track orders and revenue.
Starting price
per month
Alternatives
with better value for money
SmartrMail’s user interface
SmartrMail reviews
Overall rating
4.9
/5
60
Positive reviews
95
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.95/10
5
4
3
2
1
51
9
0
0
0
Ari B.
Manager
Gary W.
Sales and Marketing
Gary W.
Sales and Marketing
Leanne K.
Business Manager
Who uses SmartrMail?
Based on 60 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
SmartrMail's key features
Most critical features, based on insights from SmartrMail users:
All SmartrMail features
Features rating:
SmartrMail alternatives
SmartrMail
Starting from
19
Per month
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Starting from
16
Per month
HubSpot Marketing Hub
Starting from
15
/user
Per month
Constant Contact
Starting from
12
Per month
SmartrMail pricing
Value for money rating:
Starting from
19
Per month
Usage Based
User opinions about SmartrMail price and value
Value for money rating:
To see what individual users think of SmartrMail's price and value, check out the review snippets below.
Ari B.
Manager
Gary W.
Sales and Marketing
SmartrMail integrations (3)
Integrations rated by users
We looked at 60 user reviews to identify which products are mentioned as SmartrMail integrations and how users feel about them.
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
“this was only used for the application testing.”
Kai S.
swe
Integration rating: 5.0 (1)
Other top integrations
SmartrMail customer support
What do users say about SmartrMail customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of SmartrMail customer support.
The majority of users praise SmartrMail's customer support for being fast, responsive, and highly knowledgeable.
A significant portion of users appreciate the team's willingness to go the extra mile, especially during onboarding and migrations.
Common user feedback highlights the helpfulness and professionalism of support staff in resolving issues and guiding through challenges.
Support options
Training options
To see what individual users say about SmartrMail's customer support, check out the review snippets below.
“Excellent, the team has a great support setup they get back to you quickly to resolve any issues”
Marc B.
Director
“I am particularly impressed with how attentive their customer service team is as they deliver very quick and excellent help with all the inquiries I have ever submitted.”
Denise T.
Marketing Manager
SmartrMail FAQs
SmartrMail has the following typical customers:
Small Business, Mid-size Business, Freelancers, Large Enterprises
These products have better value for money
Q. What level of support does SmartrMail offer?
SmartrMail offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support