SMhack Software Pricing & Features


Social media marketing management software

4.47/5 (17 reviews)

SMhack overview

SMhack is a social media marketing solution for small businesses and digital marketing agencies which offers tools for cross-channel posting, task management, activity and engagement monitoring, and performance analysis. Multiple Facebook profiles, fan pages, and Twitter handles can be integrated into the ‘Social Inbox’, allowing users to manage multiple social streams in a single view.

Users can compose posts in SMhack, including attaching images and shortening URLs, and them across multiple accounts at the same time. Posts can be published immediately, or scheduled for a later time and date. Scheduled posts appear on the built-in publishing calendar to give users an overview of content dispersion. Comments and replies to posts are displayed in SMhack as conversation threads, rather than appearing as separate notifications. Replies and comments can also be posted directly from the dashboard. SMhack also comes with a Slack integration, where social media conversations are delivered directly into a Slack channel, and users can respond directly to messages from within Slack

SMhack includes social metric, insights, and reports, allowing users to analyze their marketing efforts, through Facebook pageviews, reach, page likes, post likes, comments, and shares, and Twitter mentions, retweets, replies, and likes. Team reports can also be generated, including details of the number of posts published, tickets created, tickets closed, and individual member contributions.


Starting from
Pricing options
Value for money


Business size



United States, Asia, Australia, Brazil, Canada and 8 other markets, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

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SMhack reviews

Value for money
Ease of use
Customer support
Abigail Nwaocha

Easy and Affordable Social Media Manager with Powerful Analytic Features

Used daily for less than 6 months
Reviewed 2016-12-12
Review Source: Capterra

I found SMHack while going through social media marketing apps here, the website seems interesting so I signed up for a trial. I connected a facebook page, Twitter profile, Instagram account, and Google analytics account. However, SM hack also supports Linkedin allows up to 25 profiles. The Dashboard is simple with self-explanatory tabs such as Tasks, Publish, Engage, Analyze, Competition, and Monitor. One of the features I love about SM Hack is the competition tab, SM Hack lets you Benchmark your Facebook page and twitter account against your competition. Which is great because I no longer have to go to my facebook page to input competitors, I can do that right from SM Hack. Another feature I love is the Engage tab which shows twitter DM and mentions I can reply to, and get a conversation going. My favorite tab is the Analyze tab which presents several data from my profiles such as: Post engagement, Video performance, Fans demographics (gender, city locale, age groups etc.) Post impressions, Post reports, page fan, fan geo-distribution and fan growth on Facebook. On Twitter, data presented are: Follower growth, Twitter engagement reports, tweet trend report, tweet report by media, most engaged hashtags, and top engaged tweets. On Instagram, I get: Top posts by engagement rate, hashtag engagement, hashtag engagement by media, media interactions, comment engagement, like engagement, Media summary, and interaction summary Google analytics gives the following data on my connected social media profiles: Page views, sessions, bounce rate, Average session duration, page views/session and users. Compared to most SM Managers I've tried SMHack gives the most comprehensive reports. Swift Social can be used in place of SMHack for most features but No other SM manager gives comprehensive analytics reports like SMHack. The analytics feature is the best in the market, in terms of social media management

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Social media marketing management software

Lee Moss

Pricing model is perfect for any growing agency, simple and scalable

Used daily for less than 6 months
Reviewed 2017-07-11
Review Source: Capterra

The pricing model works perfectly for us; we are a small but rapidly growing agency. SMHack has scalable payment options based on profiles added and not the number of users. What this actually means is we can give our clients (restricted) access to their own social media profiles, and they get a good picture of what is going on, highlight any posts that they are not happy / suggest new posts or quickly view engagement across all social media profiles, this is good for client relations, keeping them onside at all times. The Library feature; this is a great time saver in conjunction with The queue. You can quickly re-market regular posts at the click of a button or schedule in for weeks/months into the future. The simplicity of the website, very clean and intuitive to use. The tasks feature allows you to set up roles to users, so you can have a junior member of the team creating a schedule and sending it over to a more experienced member of the team to check over and publish.

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Social media marketing management software

Adam Draper

Everything we need in an easy to use platform.

Used daily for less than 6 months
Reviewed 2017-08-08
Review Source: Capterra

We are able to manage social media campaigns for multiple clients. Because of our narrow niche, there are really only two things we care about: scheduling posts and monitoring for any messages. There are plenty of social media management tools available that do this but often times costs thousands of dollars for the number of clients that we need to manager. SM Hack provides everything that we need at a price we can afford. And their software works, which is more than we can say for other social management tools we have tried.The single most important feature to our agency is the ability to monitor all communication. SM Hack consolidates messages from across different social profiles and platforms. This ensures we don't miss any vital communication.

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Social media marketing management software

John Hyman

Much better social posting efficiency

Used daily for less than 6 months
Reviewed 2017-07-26
Review Source: Capterra

Improved time management and improved work flowEasy learning curve, good value (relative to other similar platforms we researched), works well, improves time management. Ability to use feature image is a plus. Thus far I am very pleased with the efficiencies of managing social posts over time and in advance.

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Social media marketing management software

Melissa Claypool

SMhack is the solution I've been searching for!

Used daily for less than 6 months
Reviewed 2016-10-12
Review Source: Capterra

I happened upon SMhack while searching for a social media management platform that would integrate with one of today's most popular team tools. I signed up and was immediately hooked. With the Social Inbox, there's no need to log into each social account. All your accounts or clients' accounts are right there in one fab tool. And having all the insights from each social media platform and being able to export them for client reports has freed up several hours of my time each week. I absolutely love SMhack and cannot recommend enough that you give it a try. I'm sure you'll love it as much as I do. It really is THE answer to every social media managers needs. It's affordable.

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Social media marketing management software

SMhack pricing

Starting from
Pricing options
Free trial

14-day free trial, no credit card required.

Pricing is based on plan level and number of social profiles.

Three plan levels are available: Basic, Standard, Premium, and Agency.

Social profiles include Facebook fan pages, Facebook profiles, and Twitter handles.

Pricing Comparison

How does SMhack compare with other Marketing apps?

Subscription plan?


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SMhack Pricing Reviews

  • It's affordable.
  • - Easy dashboard - The analytics are very easy to understand - Very cheap when using a few accounts for agency
  • it is user friendly and easy to navigate through for anyone who wishes to safe cost and at the same time get the best.
  • For the price, SMhack has many great features when it comes to managing all of your different social channels. This platform makes it easy to monitor conversations online and easily post to all of your social platforms.
  • No cons.
  • No cons. SMhack makes it easy to be better and more active with social media marketing.
  • There are a few minor usability features that are missing. But what they do have works, which is most important to us.
  • What I would really like SMHack to have is, a gallery of pre-fabricated images/posts that you can re-use and personalize four your social networks. No more need to design your own or download pictures from search engines.
recommended this to a friend or a colleague

SMhack features

Activity Dashboard
Campaign Analysis
Content Management
Customizable Branding
Engagement Analytics
Multi-Channel Marketing
Real Time Analytics
Social Media Integration
Social Network Marketing
Third Party Integration

A/B Testing (154 other apps)
API (413 other apps)
Campaign Management (197 other apps)
Customizable Templates (211 other apps)
Data Import/Export (158 other apps)
Drag & Drop Interface (214 other apps)
Real Time Data (149 other apps)
Reporting & Statistics (220 other apps)
Tagging (148 other apps)

Competitor Feature Comparison

Videos and tutorials

Additional information for SMhack

Key features of SMhack

  • ‘Social Inbox’ dashboard
  • Task assignment
  • Post scheduling
  • Slack integration
  • Social media workflow
  • User permissions
  • Publishing calendar
  • Team performance reports
  • Twitter analytics
  • Full conversation threads
  • Reply posting
  • Comment posting
  • Cross-platform publishing
  • Post queue
  • Facebook insights
  • Client reports


Posts, direct messages (DMs), and mentions from Facebook and Twitter are accessible in a single place, with the ability to monitor and post across multiple accounts at the same time.

Monitor social posts and their associated comments or replies as a full conversation threads, with the ability to post replies and comments directly from within SMhack.

Posts can be published immediately, scheduled, or added to the SMhack queue for assistance in finding the best posting time.

Social analytics can be used to track performance and engagement, and to find the ROI of social media activities.

Team reports include details of the number of published posts, created tickets, closed tickets, and member contributions.

The agency edition allows users to manage multiple clients in a single dashboard, with conversations filtered by client’s social profiles, and performance reports can be created for clients overall campaign or individual social channels.