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Ticketing
Create the complete visitor journey from one platform.
Table of Contents
Ticketing - 2026 Pricing, Features, Reviews & Alternatives


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Ticketing overview
What is Ticketing?
CM.com Ticketing is an all-in-one ticketing solution for leisure and entertainment verticals serving all kinds of events, stadiums, and venues. Whether you host a music festival or a football match, welcome your visitors to the museum or at the theatre, you can provide them with an ultimate experience and true personalization. Depending on your needs, choose one of our specialized solutions: Events Ticketing, Seated Ticketing, or Attraction Ticketing.
But selling tickets is just the start! By combining CM.com Ticketing Solution with our Mobile Marketing, Ordering and Payments Solutions, you set up the complete visitor journey from one platform. Create your customized ticket shop, control access with our smartphone ticket scanner, organize mobile ordering and payment to avoid queues on site, and engage with your visitors on their favorite mobile communication channels and in your own branded app before, during, and after the event. Make your visitor experience stand out!
Our ticketing solutions:
❖ Event Ticketing - design your own shop, add tickets and products, and sell out your upcoming event
· Upselling and Cross-Selling
Boost your sales by adding extra steps to your ticket flow with extra products (merchandise, tokens, parking tickets, etc.) instead of creating one page with all products.
· Guestlist
Invite individual guests to your event or import a list of names and e-mail addresses to invite a large group at once.
· Timeslots
Let your visitors choose when they want to enter. Determine your opening hours, lock length, and capacity per lock and manage your visitor flow.
· Customized queue
Manage your queue and meanwhile get your visitors in the mood, by customizing your queue with videos, photos, and real-time text changes to keep them informed about the on sale.
· Promotional Campaigns
Use vouchers, access codes and discount campaigns to offer your visitors targeted discounts and extra attention.
· Next Level Marketing
Engage with your visitors on their favorite communication channels: WhatsApp, SMS, email, and others. Send notifications on the latest updates, line-ups, floor plans, or the start of ticket sales. Personalize your communications based on your visitors' behavior and preferences stored in our Customer Data Platform (optional).
❖ Seated Ticketing - easily design your own floor plan and sell every seat in your venue
· Venue Designer
Start by designing an interactive floor plan: from seats (rings, compartments and rows) to general products and from hospitality zones to parking lots.
· Endless Ticket Types and a Sales Plan
Create ticket types based on your event, day, or seating area (VIP, passe-partout, season pass, multi-day tickets, etc.).
· Guest Manager for Partners and Sponsors
Efficiently serve your sponsors and business partners with our Guest Manager – easily assign tickets that they can manage in their own environment.
· Data and Analytics
Get real-time reports on your sales, revenue, and orders. Analyze all your events in one overview: check an individual event, cross-event, or all events together.
· Cash Register
Create your own cash register terminal with a user-friendly drag-and-drop editor, and keep a continuous real-time overview of stocks and sales statistics.
❖ Attraction Ticketing – make the attendance of museums, zoos, and parks more convenient and increase your sales via partner channels
· Timeslots
Timeslots with a maximum availability are the best way to manage the spread of visitors throughout the day, and anticipate busy times with the right staff planning.
· Groups and Education Bookings
Offer special group deals, educational tours, and make the group booking quick and frictionless.
· Channel Manager
Boost your sales and expand your reach through international and local resellers via our integrated Channel Manager.
· Self-service Ticket Kiosk
Our self-service ticket kiosks enable walk-ins to buy a ticket at the entrance and enter without queuing.
Key benefits of using Ticketing
Use both your own branded ticket shop and reseller channels to sell out your upcoming event. CM.com’s Ticketing self-service tool is exceptionally easy to use. Create different ticket types and categories, and a sales plan choosing what tickets, when, and for whom go on sale. Boost your sales launching promotional campaigns with discounts, vouchers, access codes or pre-filled carts. Offer special group deals, educational tours, and make booking for groups quick and frictionless.
Go further and expand your reach, attracting visitors from all over the world through international and local resellers via our integrated Channel Manager: 800+ resellers are already connected to the platform.
· Collect data and reduce marketing costs
Get to know your target audience better and turn visitors into returning customers. By collecting visitors’ data, you can reengage them via personalized communications and reduce marketing costs for future sell out events. Based on data, you will also discover which sponsorship deals resonate better with your visitors and can therefore build more beneficial partnerships for both sides. And even more: your event app can also become a revenue stream instead of a cost for you. Offer your sponsors precious brand visibility and let the app support their on-site brand activations to help them boost their ROI.
· Generate more revenue per visitor
Sell extra products in your ticket shop such as coins or tokens, parking tickets, and merchandise before your event has even started. While on site, offer your visitors mobile ordering and payment possibilities without any queues at the bar – this is where you make your profits.
· Stand out with your event experience
With CM.com Ticketing solution, you can provide the ultimate visitor experience and make your event stand out: frictionless ticket and extras purchasing, all useful event info in the app, smooth and fast entrance on-site, no crowded venues, mobile and cashless food and drinks ordering, and quick service even during peak times without queues at the bar.
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Ticketing pricing
Value for money rating:
Starting from
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User opinions about Ticketing price and value
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Ticketing integrations (8)
Ticketing support options
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Ticketing FAQs
Ticketing has the following pricing plans:
Starting from: €0.99
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Ticketing?
Ticketing has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Ticketing support?
Ticketing supports the following languages:
Arabic, Dutch, English, French, German
Q. Does Ticketing offer an API?
Yes, Ticketing has an API available for use.
Q. What other apps does Ticketing integrate with?
Ticketing integrates with the following applications:
Adyen, PayPal, eBanking, Mobile Service Cloud, CM.com Payments Platform, Mobile Marketing Cloud, CM.com Communications Platform
Q. What level of support does Ticketing offer?
Ticketing offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat











