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Reviews summary
4.8
57
5
4
3
2
1
44
13
0
0
0
AR
Anonymous Reviewer
Nicholas B.
RT
Ray T.
Maverick L.
AS
Andy S.
Marcos G.
57 reviews
Recommended
Maverick L.
Verified reviewer
Government Administration, 5,001-10,000 employees
Used daily for 2+ years
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I use it as the head of video in a large local government council in London. I adore it. I have been using it since 2013 when I was invited to become a tester for it by a client from another company who became head of marketing at wipster.
Ease of use. Functionality. Workflow. Clients love it and it makes me look really professional and that I know what I’m doing
The mobile app is terrible and is only useful for viewing. That needs a shit load of work.
Thanks, Maverick!
Cameron S.
Professional Training & Coaching, 1-10 employees
Used weekly for less than 6 months
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Wipster has allowed my team to significantly cut down on our time spent communicating with our videographer to quickly get our video content modified and published. We used to communicate edits via email, but it was often ineffective leading to additional revisions needing to be done for breaks in communication.
- Timestamped commenting on videos - Upload Multiple revisions - Tags to track video from Draft to Publishing phase - Adobe Integration/Extension allows for use of Wipster within Premiere! - Can invite viewers to comment on videos without effecting user quota
- Integration with YouTube is currently not functional, but support assures me that they are working on resolving the issue (this is a feature I am really looking forward to so we can upload approved files directly to YouTube) - 5 GB storage cap on free accounts limits our ability to work on full-resolution files, and the next tier jumps to 250 GB which is offered at a price unaffordable for a business link ours. I wish that the free tier had the option to buy storage add-ons like those offered to higher-tier accounts.
Jordan M.
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
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We find Wipster very helpful for collaborating with our customers and getting feedback. It's a great tool for video.
I wish my customers could draw and circle things on the videos and images. It would also be helpful if the IOS app could view PDF files. It seems like wipster needs some more work. but It's on it's way to becoming a flawless tool.
Brad W.
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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Wipster is a great app that has made collaborating with clients, creatives and team members on video productions and projects much easier and more streamlined. The ability to pause videos and leave notes at that exact point in the video is crucial to our feedback and collaboration process - and the clients love it too. They feel more involved with the project and can specify exactly what changes they need.
Wipster is a very handy app for a visual studio like ours. We use Wipster daily to get feedback on storyboards, style frames and videos we are creating for our clients. Wipster allows our clients to open a video or storyboard and make comments and feedback exactly where the input is relevant. In-app comments and discussions can be made by all team members and stakeholders working on the video or...
To be honest there is not much we dislike about Wipster. Everything works as it should and it is a very user-friendly app to use. The only issue we have had in the past is some login issues for some of our clients wanting to review work - but these are nornmaly sorted out within a few hours max.
Matt S.
Media Production, 1-10 employees
Used daily for 2+ years
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We're getting feedback faster and clearer than ever before. It minimises time spent trying to decipher where a comment might be applicable.
Wipster is super simple and easy for our clients to use. The interactive nature means we get super direct and focused feedback, minimizing confusion.
I'd like to see further implementation with third-party apps (like Premiere or Final Cut) that allow for syncing across the board.
Adam P.
Broadcast Media, 11-50 employees
Used weekly for 1-2 years
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Ambiguous email feedback is a thing of the past. It's a quick and convenient way to manage getting edits in front of clients and team members and get concise (client dependant) feedback that is easy to work with and easy to see for all involved.
Commenting on specific areas of a video project makes it far more straightforward as an editor to pinpoint the exact spot the clients are referring to, making edits easy. The new ability to play at different speeds also allows for a much quicker review process helping my team speed up their workflow.
I wish there was more storage on the free version and that items in the bin didn't count towards your current storage. When you're over the storage, it's time-consuming to try and create the space.
Mattias G.
Verified reviewer
Animation, self-employed
Used weekly for 2+ years
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It's one of my favorite tools in the workflow of a film production.
Since I started to use wipster several years ago, the feedback process of a project is so much easier. It´s very easy for customer to log in, view the film and make comments. And you can keep the discussion inside wipster instead of in several mails and documents. You also keep track of who viewed it and have a better overview of the feedback process.
It´s when there is a problem with the uploadign but that happens very seldom.
Marc P.
Verified reviewer
Used weekly for 2+ years
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Improved productivity and project turnaround.
Software is fantastic for client reviews of video project work. Integrates very nicely with Adobe Premiere and other video editing software. Greatly improved productively by taking care of several steps in video reviewing by clients and publishing. Nicely integrated with Vimeo.
Had minor issue with uploading and sharing videos directly from Premiere which affected my workflow slightly however issue may be due to versioning of Adobe products .
Andy S.
Animation, 1-10 employees
Used daily for 1-2 years
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The ability to share videos with multiple parties for real time feedback
The iOS app, it does not work well. It does not remember my login and wont let me view PDFs
Verena S.
Marketing and Advertising, 1-10 employees
Used daily for 6-12 months
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it makes our feedback process for our videos way easier for both our clients and our video editors
commenting in video via drag&drop, seeing the names of the collaboraters + being able to upload pictures
connectings with Slack could be improvroved + I would like to share the whole folder with a client, not only single videos
Michael S.
Verified reviewer
Media Production, 51-200 employees
Used daily for 2+ years
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Wipster was fine. The client often went around the platform, emailing and calling without updating Wipster, but it was easy enough to update it myself, though a slight waste of time. Overall Wipster is a good looking platform that speeds up this aspect of post production. Client's feel comfortable enough using Wipster (when they remember to...)
It's a great way to manage video editing projects remotely with clients. The system for receiving edit notes is excellent and professional. This speeds up the workflow as one of the slowest parts of post production is waiting for a response from clients during the various rounds of editing.
Wipster is useful and one of the best platforms for managing editing notes from clients as a video editor. I think the only problem is the name. The name Wipster does not fit the industry I work in, but most people are aware of it and not bothered. The only problem, the name is a little silly sounding. It's competition has a better name and slightly better interface, so this is not the platrform I recommend first, but it's fine to work on.
Anonymous Reviewer
Verified reviewer
Media Production, self-employed
Used daily for 1-2 years
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Overall, it has been a very good and powerful tool to sharing videos for review and approval. Other tools seem like they might work faster or have some interesting additional features, but I value a cheaper service that does the basics very well more than a more expensive service with a bunch of extra non-critical features.
Being able to share high quality videos with clients with a wide variety of share settings, and that the client can then comment directly on the video easily.
Unless the reviewer logs into Wipster, comments are a one-way conversation. 9 times out of 10, I have to send an email in order to respond to comments - rendering replys to comments in Wipster almost useless.
Nick G.
Real Estate, 201-500 employees
Used daily for 2+ years
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Efficiency Accuracy of review Better communication
-Extremely easy to use and get other people to use. -Using the program makes me more efficient at my job -Using the program makes video review a very straightforward process. -Wouldn't know how to review a video without it
Pricing. Don't like the tiers. Other similar options are available for a cheaper price, though the interface isn't as user friendly.
Syed R.
Marketing and Advertising, 51-200 employees
Used weekly for 6-12 months
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My overall experience with Wipsteris very good. As I mentioned, this tool is a versatile platform and anyone can finish their task with the reviews and comments of the client which is really convenient.
Wipester is a complete platform to create an amazing design and editing videos at an advanced level. I think a 1month free trial is a convenient option. Wipster allows you to track and collaborate while you are editing any videos and I absolutely like this. Wipster provides the facilities to review your work from anywhere and comment on those. Now, it’s easy for the creator to be notified by the client exactly what portion of the proof needs to change and they can work on that. I think this is an amazing option to minimize hassles. I would say much more functional than a similar priced tool.
I didn’t like the fact that the interfaces are not always user-friendly. Sometimes, the image previewing was difficult for me. I wish if they could have more elements to be more creative with the tool.
lynn j.
Entertainment, 1-10 employees
Used daily for 2+ years
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Overall, it has served our team well, for the projects we use it for.
This is a great solution to disseminate videos to team members who are spread out in different locations, for the approval process.
Some functionality can be spotty. Sometimes the screen will accept notes and sometimes it won't.
Dan W.
Marketing and Advertising, 201-500 employees
Used daily for 6-12 months
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Easy collaboration
Wipster is a perfect solution for sharing with key stakeholders a version of a video before publishing for mass consumption - it saves from having to manage out-of-date YouTube links, and my team LOVES being able to comment right on the spot of the video they need to rather than trying to pinpoint the exact time and note when reviewing. HUGELY useful for international teams and large team review.
It's not cheap, and the plan options go from affordable to steep with nothing in between.
ANDREW T.
Verified reviewer
Broadcast Media, 11-50 employees
Used weekly for 1-2 years
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It was easy to follow notes from the client and internal teams. It helped to view the videos and see notes and any changes wanted instantly. I could also print out the notes in a spreadsheet. It would work great for animation and video production companies.
It worked great for reviewing client and internal team notes on some animated videos I worked on. It was easy to follow the notes and timestamp of what note the team had or the client had. It let you upload different updates and versions as well.
I was a little hard to find different versions of the videos I updated at first but was ok after learning a bit and navigating around.
Nicholas B.
Verified reviewer
Media Production, 51-200 employees
Used daily for 6-12 months
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This product has completely changed the way I will go about seeking feedback on my video work. It's unreal how good the product is, how helpful and responsive the customer success team is and the user community is in the highest echelon of how user communities should be built and maintained.
The two way integration with Premiere Pro is simply astounding.
The Premiere Pro widget can be a little buggy at times.
Thanks so much for the kind words, Nicholas!
Dan B.
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I still have a few clients that have a few issues trying to work it out. But the team at Wipster have been so proactive with making the product better! It's crazy how far it's come in the last year! It's almost unrecognisable! The support team listen to all your questions, and there have been many feature requests that I've asked for that have been added. So great to feel valued and like they can craft the software to work better for me! Great tool that's always getting better, and becoming an integral part of our review process.
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Thanks for all of the great feedback Dan. While we are not always able to accommodate every feature request, we really value the input of our users, so thanks so much for taking the time to share your feedback with us both here and through our support channels. We really appreciate it. As far as the issues your clients are experiencing: If you haven't done so already, could you please drop us a line over on our support site? We're currently looking at ways to better improve the client experience, so any additional help you might be able to provide would be fantastic. Thank you!
Marcos G.
Verified reviewer
11-50 employees
Used weekly for less than 6 months
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For us (editors) working for several clients (who always have lot of thing to say about the creating process of their videos) this tool is incredible! Besides team and client collaboration and accurate messaging, the thing we love the most is the integration with Adobe Premiere and After Effects... Not only can you receive client and team feedback messages as markers on your timeline, but Wipster also encodes, uploades and shares your edits with the client or team members, without having to leave the editing program! Now that amazing!
Only two thing to say... At first we started trying the software to see if was worth paying for. They changed the pricing structure a couple of times during that period, which made us doubt... Second, there are a couple bugs or minor errors that happen from time to time, for example, invitations to members o clients not being sent or received or whencreating subfolders and customizing them.
Ruth K.
Marketing and Advertising, 11-50 employees
Used weekly for 1-2 years
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Love the simplicity. Wipster saves invaluable time, and frustration, getting a team's feedback and/or approval.
Easy of use. Very intuitive interface. The ability to keep tabs on the team's feedback saved my sanity.
At first glance, the 'Pro' pricing seems reasonable, but the monthly charge is a bit high. Save big with the annual plan.
Thanks so much for taking the time, Ruth. We're glad to have restored sanity during the feedback process :)
Ben M.
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Wipster is awesome! It has increased our productivity ten fold. Our review process in the past consisted of long email chains with too many words...OR...I would have to interpret the client's feedback, then make a screen capture of my own to explain it all. It would take a lot of time and I would procrastinate. Wipster has changed all that. Now we just upload the video, share with clients and other staff, then wait for the feedback to roll in. Then it's all ready to go in a simple 'to-do' list. In truth, there are still some glitches with it and I'm sure these will be ironed out as the platform evolves. The Wipster team are very committed and are improving things all the time. Highly recommended.
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Thanks so much for taking the time to give this review Ben. We really appreciate it! If you see any glitches please let us know over on our support site, or tweet us @wipsters. Sometimes bugs slip through the cracks and the development team are keen to address these. Thank you!
Craig D.
Telecommunications, 1-10 employees
Used weekly for 6-12 months
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I can have various clients commenting on a video at the same time, whilst they sit in different locations, they can view each other’s comments so that they’re not giving contradictory input. Streamlined client feedback.
Various stakeholders sitting all over the world can give input in unison
Slow upload, once your clip has been loaded successfully, it takes a while before you can share it. When you share a clip to allocates team members, don’t think there’s a handshake that says if the clip or link was sent successfully to the reciepient like WeTransfer does?
Thanks, Craig!
Anonymous Reviewer
Verified reviewer
Marketing and Advertising, 1-10 employees
Used weekly for 1-2 years
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Ease of review and collecting feedback from multiple people is seamless.
It's simple to use both on the backend and for clients. Comments can be easily added, and it's simple to send to clients for feedback.
The price to move up to the second level with more features is steep for a small business when compared to the lowest paid account.
Alina S.
Online Media, self-employed
Used monthly for 2+ years
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Amazing - great customer support, easy to use and a beautiful platform to boot.
It's super easy to use, the commenting feature allows me to identify quotes, segments etc without writing out timestamps which is confusing and time-consuming.
For a while it seemed like there wasn't a free plan, but I think they have remedied that now (I've been an occasional user for 5+ years, but don't use it enough to warrant a monthly plan)