Frame.io Pricing, Features, Reviews & Comparison of Alternatives

Frame.io

Video review & collaboration platform for teams

4.64/5 (44 reviews)

Frame.io overview

Frame.io is a cloud-based video review and collaboration platform with which creative teams can upload, review, and share video content privately. Incorporating communication, collaboration and creative integration tools, Frame.io aims to help users streamline the video creation process. Frame.io also gives users the flexibility to collaborate from anywhere via their native iOS mobile app.

By supporting accelerated uploads, Frame.io allows users to quickly transfer professional video files and formats, including ProRes and DNxHD. Frame.io also facilitates audio, still image, and PDF file transfer. Users can send invites in order to initiate cloud-based file sharing. Security and privacy controls ensure only authorized team members gain access to files. Frame.io supports collaboration with time-stamped comments, threaded replies and annotations. Users can tag and filter notes using hashtags.

In-app notes and approvals allow users to receive feedback and approvals from clients. Frame.io’s creative tools enable users to build branded presentations or sales reels. Users can collaborate on creative ideas using side-by-side comparisons with version control. Designed to enhance the video collaboration workflow, Frame.io supports integration with other creative tools such as Premiere Pro CC, After Effects CC and Final Cut Pro X. Slack integration facilitates efficient team communication.
frame.io

Pricing

Starting from
$15/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Frame.io screenshot: Share and review files securely with security and privacy controls for teamsFrame.io Intro TutorialFrame.io screenshot: Keep all notes, including comments and annotations, in one central hubFrame.io screenshot: Collaborate anywhere from any iPhone with the native iOS app Frame.io screenshot: Get client feedback and approval with in-app notesFrame.io screenshot: Operate side-by-side comparisons with version controlFrame.io screenshot: Create branded presentations including sales reelsFrame.io screenshot: Work with creative tools such as After Effects and Final Cut Pro

Frame.io reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.5
  4.4
  4.3
Travis Gray

Saves time! Proper collaboration!

Used daily for 2+ years
Reviewed 2019-02-15
Review Source: Capterra

Overall experience has been great! I ran out of room in the pros section, but there's so much to like about this site! Exporting comments to your editing program, uploading directly from your editing program, versioning, status, multiple file types handled, great price points, flexibility with team members and collaborators, the list could go on. Definitely a must have for video collaboration!

Pros
I love how easy Frame.io makes collaboration! Before I was using it, I was putting a video online, and then getting emails back with unclear timecode stamps, vague requests, and just general confusion with a lot of edits I was trying to make. Or having to schedule time to have an in-person client meeting to go over fairly minor changes. Online collaboration with frame.io cuts down on a lot of the confusion and time needed for meetings. Clients, with very little training, can leave comments right on specific times on the video, and then if still unclear, we can have a conversation right in the comment thread. Being able to draw right on the frame as well and leave that as a comment is a great help in many situations too. Being able to upload multiple file types in the project is super handy for getting files to clients or other assets from them. Folders within the projects help cut down on clutter as well. Frame.io can make it very clear as to what needs attention and what's client approved with their status tags, and sending out to external collaborators who just need to see one or two videos, but not the whole project, is a snap as well. I can even generate a presentation link to send out for captioning as well to keep things simple. When all is said and done, it's nice to be able to house a master version on the project, as well as have frame.io produce various compressed versions for the client to download directly.

Cons
Some more features would be great, maybe being able to mark some sub-comments as complete if a client starts loading requests into the thread instead of a new comment. Locking down a file would be great as well, so an editor would know comments can't be added anymore, or a file can't be downloaded. But other than some requests, I have no real major complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Taylor Montgomery

A MUST for any production house!

Used weekly for 6-12 months
Reviewed 2019-07-03
Review Source: Capterra

If you make video deliverables, you HAVE to try frame.io. It eliminates the endless chains of emails, uploads to YouTube/Vimeo and wastes everyone's time less. I've been dreaming of a platform like this for YEARS and it's finally here. If you have video deliverables, this is a must-have. It's worth every penny in allowing comments, approvals, the actual final clips, members of your and their team, etc to all live in one place. I would never go back to the old way of getting video to clients ever again.

Pros
Frame.io makes it so easy to share video assets with clients, departments or whoever you work with. There are just enough features to make it useful, but no so many that people not familiar with video get overwhelmed. It has easy to use video commenting, approvals, viewing and distribution. The Premiere Pro plugin is a game changer. It lets you see the comments, on the timeline, in REAL time as you're scrubbing though the video. I love how you can upload multiple versions of a video (like v1, then v2, v3) and easily see the changes made between the versions. When someone makes a request within a comment for something to be changed, the Premiere Pro plugin lets you put a checkbox on that comment to let the commenter know you saw/made the change. Upload speeds are fast and videos are ready in full quality FASTER (take less time to process) than when uploading to YouTube. You can upload directly from Premiere Pro/Media Encoder... so you can literally finish the edit and just walk away. Your video will encode, upload to frame.io, and send out emails to let everyone know there is a video to watch or approve. The automated email messages to let the client/people involved know that a video has been uploaded, viewed, commented on, etc are also very useful. The interface is pretty. It's a great value too; you get a lot of features for the money.

Cons
I can't really think of anything negative. I did have a few issues uploading, but this was when the platform was still relatively new and the

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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matt abraxas

A necessary tool for professional video creators

Used weekly for 1-2 years
Reviewed 2019-10-31
Review Source: Capterra

I loved using Frame.io, but after some clients had trouble using it, I moved over to Vimeo Pro. Since then, my clients have had no issue leaving comments. The cost is better, but only slightly.

Pros
The concept of this is a no-brainer need for any video producer. Your client leaves comments at time-stamped sections and you are then notified of every note made. You can then reply to the comment or just check it off. You can "hide" the checked comments which is very helpful if you're going through a long list of notes and need to sift through what has been addressed and what hasn't .

Cons
I wasn't able to determine why, but I had about a dozen clients who had a hard time leaving comments. It may have been something to do with the need to log in first, which some clients didn't want to create yet another log-in. Aside from this issue, the cost is a bit high. When you add up all the other subscription software you need from CRMs, Invoicing, Cloud storage, Adobe and about a hundred other things, Frame.io's cost can be difficult to accept, especially after having some clients not even use the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Pratheep (Pro) Tharan

Brilliant piece of software.

Used daily for less than 6 months
Reviewed 2018-11-02
Review Source: Capterra

After 4 months in I can finally review it and say and its been an absolute godsend for the feedback process. One of the main issues we were having was collating feedback from multiple clients at once within very tight deadlines and its done a superb job. I thought I would only use this during Post-Production, but has helped at every stage of the process. Here are some notes from my time using it over the past couple of months in a live environment: 1) Just because you have it and love it, doesn't mean your clients have the technical capability to use it (No IE compatibility for instance). I usually write a covering email on directions to use it and does not natively play at the highest resolution unless selected. 2) The Mobile App is probably my favourite feature, and use this on a daily basis when out and about. I make mostly social videos that need sizing for Instagram and Facebook, and being able to upload and view the same file with comments and view it on my phone full screen has saved SO much time, as before that was done using Dropbox/Google drive. 3) The integration within Premier Pro has drastically changed how we operate as a team, in managing changes from the client and delegating certain tasks. Being able to mark the changes as complete keeps everyone in the loop nicely. 4) Allowing the client to download source file on a completed video is a nice little feature that we use often.

Pros
Mobile App and Premier Pro Integration have drastically changed my workflow and can feel the productivity gains on a daily basis.

Cons
It doesn't automatically play at the highest resolution, and does not give you any metrics as to how long people have watched the video internally but im nit-picking!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nate Trygg

Very efficient and useful communication tool

Used daily for 1-2 years
Reviewed 2019-01-24
Review Source: Capterra

This has been a fantastic tool and has worked well to streamline our review process. We’ve drastically reduced the number of in-person reviews in favor of sending Frame IO links that clients can check and comment on attheir convenience.

Pros
It makes it super easy to send previews of animations and videos to clients. They can make timecode specific comments right in the tool. I can upload updated versions and maintain organization very easily. It’s very convenient and easy to use from both the production side and the client side of things.

Cons
It can have problems when uploading large numbers of files at once. Email notifications can get out of hand when there are multiple people making comments.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Frame.io pricing

Starting from
$15/month
Pricing options
Subscription
View Pricing Plans

Individual Plans:
Starter Plan: $15/month for 3 projects, 10GB storage and 10 collaborators.
Professional Plan: $25/month for unlimited projects, 50GB and 25 collaborators.

Company Plans:
Team Plan: $50/month
Business Plan: $150/month
Enterprise Plan: Contact Frame.io directly for pricing information.

Frame.io features

Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
File Management
Permission Management
SSL Security
Search Functionality
Third Party Integration

API (237 other apps)
Access Control (183 other apps)
Activity Dashboard (131 other apps)
Activity Tracking (122 other apps)
Automatic Notifications (155 other apps)
Calendar Management (107 other apps)
Document Management (135 other apps)
Document Storage (166 other apps)
Drag & Drop Interface (143 other apps)
Projections (122 other apps)

Additional information for Frame.io

Key features of Frame.io

  • Chat
  • Audio / video conferencing
  • Video management
  • File transfer
  • Audio file management
  • PDF file management
  • Video file management
  • Application security
  • Privacy controls
  • Search functionality
  • Project management
  • Time-stamped comments
  • In-app notes
  • Annotations
  • Hashtags
  • Tagging
  • Filtering
  • Video collaboration tools
  • Feedback management
  • Client approvals
  • Side-by-side comparisons
  • Customizable branding
  • Presentation builder
  • Sales reels
  • Screening rooms
  • Video creation tools
  • Premiere Pro integration
  • After Effects integration
  • Final Cut Pro integration
  • Slack integration
  • Multi-team management
  • Collaborative workspace
  • Permission management
  • Resource management
  • Resource allocation
  • Single sign on (SSO)
  • Communication management
  • Password management
  • Identity access management
View All Features

Benefits

Frame.io is available as a native mobile app on iOS, offering users the flexibility to collaborate on the move.

In-app notes and approvals allow clients to provide constructive feedback or grant approvals on videos simply and conveniently.

Frame.io facilitates team communication and collaboration via time-stamped comments with threaded replies and annotations, allowing users to,access all notes from one centralized hub.

Accelerated uploads allow users to transfer video files in a range of professional formats, in addition to audio, still image, and PDF files.

Frame.io supports integration with creative tools including Premiere Pro CC, After Effects CC and Final Cut Pro, to streamline the video collaboration workflow.