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Customer Journey Mapping Tools Software - Page 3
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Salesforce Retail CRM is a cloud-based retail management system that helps eCommerce businesses analyze shoppers’ needs and facilitate smart targeting to drive brand awareness. Marketers can utilize AI-powered bots to communicate with buyers in real-time and improve customer engagement levels.
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A web-based customer engagement solution that creates customer journey mapping tools to gather information on user experiences, customer data, and overall satisfaction with features such as drag and drop editing, customizable maps, data visualization, a media library, collaboration tools, and more.
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CXMEngine is a customer journey solution that facilitates journey orchestration, task automation, and product catalog management.
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Staffino offers a complete solution for managing customer experience that links CX data with business and revenue. Using advanced technology, the software is an easy-to-use online platform that helps over 50 companies in more than 30 countries gain a better understanding of their customer's journeys
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Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.
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Primary is a cloud-based product lifecycle management software that helps users define, ideate and document their design solutions.
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twik analyzes tens of parameters on each visitor in real time whilst maintaining GDPR/CCPA compliancy and enables website owners to drill down into the marketing funnel of each visitor, demographics, psychographics and behavior in order to improve offerings and re-optimze your website.
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Cooperate is a marketing project management app. The cloud-based platform is designed to help users align marketing & sales, manage global, as well as local, marketing efforts, setup & track goals, & track people, content, assets & campaigns in one place.
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Odyssey Attribution is a cloud-based marketing attribution solution that integrates with Google Analytics, which assists advertisers with ad spend recommendations and channel management. Key features include traffic analytics, campaign management, ad spend recommendations, and custom dashboards.
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Dressipi are the fashion-AI experts, helping apparel retailers deliver the relevant products & inspiration that customers deserve, across every part of the shopper journey.
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SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.
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Create a better website experience for your users by monitoring customers' behaviour on your website. Gain insight into how to improve productivity through your website.
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Adobe Customer Journey Analytics offers users an intuitive and user-friendly solution for analyzing and collecting their customer journey data.
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journy.io is a customer data platform designed to help businesses capture customer engagement metrics to drive conversion, activation, adoption, retention, and growth, while fighting churn.
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Magnews is a solution for managing the customer journey and improving customer value,starting from overall strategy definition, journey design to single activities and campaign execution in a continuous cycle of measurement and improvement.
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EasySend is the no-code platform designed for enterprises to build and manage digital processes, streamline customer data intake, and automate workflows.
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cx/omni CXM cloud is a customer journey management platform that provides journey analytics & actionable insights for real-time discovery of frequent, costly, problematic & promising touch-points in the customer journey. The suite offers big data processing, AI algorithms, process mining & more.
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Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email
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Wigzo is a no-code customer data platform with smart marketing automation capabilities for e-commerce growth. Its powerful automation workflows deliver performance-driven personalization across all channels and help retain more customers with better CLTV.
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Where to Buy is designed to help businesses display information related to products’ pricing and nearest store locations to consumers using customizable web pages. It enables organizations to map customer journeys and communicate with brand managers, retailers, and clients via a unified platform.
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Adobe Real-Time Customer Data Platform supports marketers to govern, normalize and collect B2B and B2C data and unify it into real-time profiles that can then be activated across any channels.
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Click2Buy's solution is a store locator widget that can be plugged into any communication channel with real-time inventory updates for each connected retailer. In addition to the widget, Where to Buy solution comes with an access to a data back office rich with data covering the entire journey.
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Activity maps and workflows within Customer Intelligence 360 map out tasks, activities, and engagement points that make up a broader customer journey.
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