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Salesforce for Retail

Retail management system for eCommerce businesses

Salesforce for Retail - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Salesforce for Retail?

Salesforce Retail CRM is a cloud-based retail management system that helps eCommerce businesses analyze shoppers’ needs and facilitate smart targeting to drive brand awareness. Marketers can utilize AI-powered bots to communicate with buyers in real-time and improve customer engagement levels.

The platform enables administrators to conduct marketing campaigns and analyze performance reports to share personalized promotional offers with customers. Salesforce Retail CRM lets individuals utilize omnichannel order management capabilities to streamline selling and purchasing operations on a unified interface. Technicians can also interact with clients via various communication channels including SMS, social networking sites, mobile applications, and live chat.

Salesforce Retail CRM lets businesses view holiday calendars and analyze trends to forecast shopping behavior and pre-plan discounts. Managers can also track clients’ browsing activities and order history to personalize the shopping experience via push notifications and emails.

Starting from

Per month

Alternatives with better value for money

Salesforce for Retail's key features

Most critical features, based on insights from Salesforce for Retail users:

Email Marketing

4.0

(7)

Reporting/Analytics

4.5

(8)

Employee Management

4.7

(3)

eCommerce Management

4.0

(4)

Returns Management

4.0

(4)

For Retail

4.0

(4)

Features

4.6

Ease of use

4.2

All Salesforce for Retail features

Purchase Order Management

4.5

(4)

Order Management

4.5

(4)

Loyalty Program

4.0

(4)

Recommendations

4.3

(3)

Inventory Management

4.0

(4)

Display Ad Management

4.5

(2)

CRM

4.2

(4)

Campaign Analytics

4.5

(2)

API

4.7

(3)

Behavioral Targeting

4.0

(3)

Third-Party Integrations

4.5

(4)

Website Analytics

(0)

Real-Time Analytics

4.0

(1)

Real-Time Data

(0)

Real-Time Reporting

(0)

Real-Time Updates

(0)

Warehouse Management

(0)

Reporting & Statistics

(0)

Retail Inventory Management

(0)

Rewards Management

(0)

Sales Order Management

(0)

Sales Reports

(0)

Shipping Management

(0)

Stock Management

(0)

Personalization

(0)

Multi-Location

(0)

Multi-Currency

(0)

Lead Management

(0)

Inventory Tracking

(0)

Inventory Optimization

(0)

Interaction Tracking

(0)

Forecasting

(0)

Discount Management

(0)

Customer Segmentation

(0)

Customer Profiles

(0)

Customer History

(0)

Customer Database

(0)

Contact Management

(0)

Communication Management

(0)

Activity Dashboard

4.0

(1)

Salesforce for Retail alternatives

Salesforce for Retail

4.6

(11)

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.6

Value for Money

4.1

Customer Support

4.5

NiceJob

4.9

(193)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.8

Value for Money

4.8

Customer Support

5.0

NetSuite

4.2

(1.6K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.9

Features

4.1

Value for Money

3.8

Customer Support

3.8

Zoho CRM

4.3

(6.8K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.3

Customer Support

4.1

Salesforce for Retail pricing

Pricing options

Free plan

Subscription

Free trial

Pricing range

Value for money

4.1

Starting from

Per month

Flat Rate

Salesforce for Retail support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Knowledge Base

FAQs/Forum

Chat

Salesforce for Retail reviews

Overall rating

4.6

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.18/10

Rating distribution

Read all reviews

Salesforce for Retail FAQs

Q. What type of pricing plans does Salesforce for Retail offer?

Salesforce for Retail has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money

Q. Who are the typical users of Salesforce for Retail?

Salesforce for Retail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Salesforce for Retail support?

Salesforce for Retail supports the following languages:
English, Spanish, French, Portuguese, Portuguese, German, Dutch, Swedish, Japanese, Chinese (Simplified), Chinese (Traditional), Korean, Thai

Q. Does Salesforce for Retail support mobile devices?

Salesforce for Retail supports the following devices:
Android, iPad, iPhone

Q. Does Salesforce for Retail offer an API?

No, Salesforce for Retail does not have an API available.

Q. What other apps does Salesforce for Retail integrate with?

Salesforce for Retail integrates with the following applications:
Microsoft Outlook, Gmail

Q. What level of support does Salesforce for Retail offer?

Salesforce for Retail offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Chat

Popular comparisons with Salesforce for Retail

Salesforce for RetailvsAcumatica Cloud ERP

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