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WebEngage Pricing, Features, Reviews and Alternatives
WebEngage FAQs
Q. Who are the typical users of WebEngage?
Q. What languages does WebEngage support?
Q. Does WebEngage support mobile devices?
Q. What other apps does WebEngage integrate with?
WebEngage product overview
What is WebEngage?
WebEngage is a customer data platform & marketing automation suite that makes user engagement & retention simplified and highly effective for consumer tech enterprises & SMBs. The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels.
Key benefits of using WebEngage
Segmentation
Cross channel customer journey builder
Campaign A/B testing
Campaign Analytics and reporting
Advanced customer segmentation
Content personalization
Behavioral targeting
Typical customers
Platforms supported
Support options
Training options
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WebEngage
Starting from
No pricing info
Starting from
14.99
/user
Per month
WebEngage pricing information
Value for money
4.3
/5
32
Starting from
No pricing info
Pricing options
Value for money contenders
WebEngage features
Functionality
4.3
/5
32
Total features
126
14 categories
Most valued features by users
Functionality contenders
WebEngage users reviews
Overall Rating
4.5
/5
32
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.52/10
16
15
1
0
0
Sushant K.
Overall rating contenders
Sushant K.
Education Management, 11-50 employees
Used daily for 1-2 years
Review source
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Overall it's brilliant, I will recommend WebEngage if you want to automate customer journeys and send hyper-personalised cross-channel communications to customers. We use to target our customers in all three channels depending on user behaviour.
UX is just fantastic; it makes it easy for anyone to get started. It's more inclined towards marketing and automation. The user journeys combined with cross-platform marketing are killer. We had literally improved some of our key product metrics like onboarding, churn etc just by sending personalised notifications/banners/offers using it's journeys.
Product analytics can be improved a bit so that I don't have to pay a hefty price for multiple tools across this segment.
Verified reviewer
Market Research, 201-500 employees
Used daily for 6-12 months
Review source
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My experience with WebEngane is excellent. After analyzing WebEngage, we decided to go ahead with this tool. We don't require any additional tool any channel. WebEngage provide us all at one place. Now our customer journey is more powerful and our reach has increased dramatically.
With WebEngage we get all channels like Email, Push notification, SMS, WhatsApp and many more at one place. We can use all this cannels to engage our audience. WebEngage comes with excellent Analytics feature. We data to check deep insights and can analyze for creating marketing Strategy.
Found difficulty to create dynamic email templates. Very few pre-built email templates available in Library.
Amit D.
Cosmetics, 501-1,000 employees
Used daily for 1-2 years
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Panel is very user friendly and highly customized.
Segment level reporting and funnels are not possible, majority of Analytics are based on Event and not on users
Dinesh k.
Marketing and Advertising, 51-200 employees
Used weekly for 1-2 years
Review source
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WebEngage has been an invaluable tool for our business. We've been able to design logical workflows that help us engage with customers through push, SMS, and WhatsApp notifications. The platform is intuitive and easy to use, and the customer service team is always available to answer any questions and help you to solve your business problem to drive more conversions.
The integration process can be a bit tricky some times require additional help from customer support, but the customer support team is always there to help me out. Overall, I'm very happy with WebEngage!
Deepa K.
Information Technology and Services, 1,001-5,000 employees
Used daily for 6-12 months
Review source
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It is easy to use WebEngage's platform. The best part of WebEngage is creating personalised Push notification with different layouts and customisation ability. With WebEngage we are also able to send Push (App and Web both), SMS, Email, WhatsApp to users under one platform.
It takes more than usual time to create Live Segments. Face integration challenges. There is lack of Customer support post-integration.
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