easyTithe Pricing, Features, Reviews and Alternatives

We had two new EasyTithe Contributors when we introduced texting to our congregation! Both were several hundred dollars each. Actually, I was not even aware of the second member's contribution until I started looking to verify the first member's text contribution. The first person mentioned it to me and said, "It was so easy!" When I saw a deposit on my bank account that was unaccounted for, I wanted to verify it was that person that had mentioned it to me. Imagine my surprise when I saw another fairly new member had also made a text contribution of almost $500, that had not hit my bank account just yet! Once I understood that the User ID is your email address, I did not have any trouble getting into the system. Thanks so much for your help at EasyTithe!

I have not found any Cons so far. There were contributions from several years ago on the list of contributors still listed our account. I am not really interesting in prior years. Is there a way that the prior years could be listed, but not open unless you ask for them to be open by the year? I believe that would be an improvement.

What I like most about the Easy Tithe software is that when developing the program they really made it user friendly. I feel like they kept things simple but also tried to incorporate as many features as they can. It can be really simple to find the monthly online giving, track someone's giving and even make necessary edits to a profile. I appreciate this as I am a busy person who doesn't have lots of time on my hands to fumble through a program looking for what I need.

I do wish there was more training offered. I feel like Easy Tithe has so much more I am unaware of but I'm not sure how to access it. It would be nice if they offered a training course. Also, I have data that I need to pull from Easy Tithe and input into another program called Excellerate, however Easy Tithe does not make a report that I can export into this program. Excellerate is one of the ones they have not yet added. Also, I am unable to find any sort of way to change the envelope numbers to match what we have for our members.

It enables our donors to give online.

Our donors are continually double charged. We have had multiple donors whose credit cards were declined in December - according to EasyTithe - but multiple charges are showing up in their statements. It took more than a day to get a response - and then only because we remained on hold for over an hour and a half. The customer service person was helpful - but not proactive. If we can tell him which donors have the issues, he can fix them. We are expected to find all of EasyTithe's mistakes? We have many donors who tried to give in December and were declined (inappropriately). We found donation (because a donor contacted us directly) that their website showed no record of. The apathy we have experienced is incredible. EasyTithe is making our year-end donor process a complete nightmare and they are inconveniencing our donors. This is highly unacceptable and we are looking for an alternative.

Hi Nola. Thank you for sharing here. We did experience an error and are working diligently to ensure that your experience is, in all ways, what you deserve. We acknowledge that you did not receive that. We do apologize and want to assure you that we are dedicated to providing both you and your donors an exceptional experience. Again, we appreciate you sharing.

Easytithe offers many fund options. It automatically moves the monies over to our bank account which makes it so much easier than other software. I would highly recommend this software to brand new churches as well as fully established churches.

I think the biggest concern I have is the extra monthly charge we are seeing for utilizing this software. While I realize there are regulatory costs to Easytithe, I think the fee and additional amount per transaction is more than enough to cover without having to assess another amount on top of that. I do pay less using Paypal, and even though I prefer Easytithe, any savings to a church (non-profit) is a big deal.

The customer support at Easy Tithe is hard to top! We have had great success with the online chat feature as well as the telephone support line. In addition, their site is organized and easy to maneuver.

We recently tried to create a sign up form with multiple conditional sections on it. The form was not formatting correctly, and when we contacted Easytithe support, we found that we had added too many conditional sections to the form and only one or two tops were allowed in order to prevent the form from crashing. Small kinks like this seem to arise from time to time, but they have not been make it or break its for us. We have just had to be creative a find a way around them.

Thank you for the positive feedback, Rachel! We are thrilled to have the opportunity to serve your ministry well. Also, thanks for the feedback surrounding the conditional form elements. We'll pass this along to the product team as they continue to build the product into the future.