GivingTools Pricing, Features, Reviews & Comparison of Alternatives

GivingTools

Web-based fundraising and donation management software

4.75/5 (52 reviews)

GivingTools overview

What is GivingTools?

GivingTools provides online giving that is easy-to-use, exceptionally secure, and at a cost much lower than other services available.

• Card rates as low as 1.9% + 20¢
• 25¢ flat-fee ACH giving
• Link in a PayPal account for no added cost
• $0 and low monthly fee options
• Robust security—yet offers passwordless giving for donors, even repeat donors
• One of the only online giving platforms to support payments on a pledge over time, through our campaign pledge feature

Lots of other great aspects to this platform as well.

There are no startup fees, minimum use fees, per-user fees, or per-volume fees. Plans start at 0/month; monthly fee plans ($15/mo, $30/mo) have lowest processing fees and pay for themselves with just a few gifts.

Hundreds of nonprofits trust GivingTools for afforable, easy, secure online giving. Try a free demo account to learn more.

Pricing

Starting from
$10/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
GivingTools screenshot: Show numerous appeals on your giving page. Click one to expand it. Check out once.Plus ChihuahuasGivingTools screenshot: Works great on any screen size.GivingTools screenshot: Track current and predicted giving, any giving range, any appeal.GivingTools screenshot: Link in your own processor like Stripe or PayPal. Easy. Flexible. Open.

GivingTools user reviews

Excellent
39

Very good
13

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.4
  4.7
  4.9
Robert Merrick

Giving Tools is an excellent platform.

Used daily for 1-2 years
Reviewed 2019-08-22
Review Source: Capterra

We do gift shop sales, online sales of books as well as donations. Giving tools handles all of these very easily, with room to grow.

Pros
I like its ease of use as well as its support of our nonprofit mission. Customer service is excellent.

Cons
No complaints. Giving tools works exactly as it should.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Benjamin Ledford

Perfect for what we were needing and then some!!

Used weekly for less than 6 months
Reviewed 2017-07-21
Review Source: Capterra

This software allows us to get more donations and quicker than before. Allows us to seamlessly integrate through our website to be able to keep traffic focused on what's important to us. This also allows the donor to manage their payments easier than going through us, and saves us a ton of money in the long run compared to nearly any other software out there.

Pros
Most: Customer Service, hands down the most responsive and willing team to work with from asking questions, fixing a couple minor bumps I had, and reconfiguring to specific needs in one area. They are great and willing to help whenever possible. Then I would have to say the value of their system and service for the price you pay is beyond awesome. They are straightforward in what they offer and they have some of the best rates that I have found out there. For what we were needing, GivingTools has been the perfect fit. Their system is pretty easy to learn and understand, and it has been fairly simple to train our staff on how to use it and implement it into the support raising. To lock in the rates GivingTools have negotiated with BluePay and still be able to integrate their systems into outside 3rd parties like Salesforce is outstanding as well. For a medium size non-profit that is steadily growing that value and ease is not overlooked. There are lots of other pros to GivingTools that I would highly recommend anyone searching and investigating Donor Portals, should look no further and give them a try. I doubt you will be disappointed.

Cons
Downloading the reports and understanding them with BluePay's reporting does take a minute to understand. I'm a very skeptical person so it took me a couple months of digesting the reports to fully believe everything was there and it was working properly. But I also didn't have the proper time to be able to invest fully into learning the reporting until about 2 months in. But once I sat down and reconciled everything and took a day to understand the language and learn how to merge with our old/current system is all made perfect sense, just needed that time for my brain to catch up. This should not be a deterrent though, but just recommend being sure to ask questions and take the time to learn how to quickly merge with your current accounting processes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nikki Stolberg

Almost there....

Used daily for 2+ years
Reviewed 2019-08-23
Review Source: Capterra

Amazing customer service. I still think there are aspects that could be improved (see above).

Pros
It looks professional, easy to add to website, easy for donate to navigate original donation. I’ve always had amazing customer service experience with this company.

Cons
Switching from 1.0 to 2.0 version was a night mare. In order for donate to adjust their monthly donations they have to cancel and then create a new one. This is often confusing for donors and has caused us trouble. I’m thankful that you now send emails to us and donors when their card is denied for whatever reason.

Response from GivingTools


Thanks for this feedback! While 2.0 introduces many new features, we continue to hone the product. Please do share any issues you have as that helps us focus our resources to make GivingTools the best tool possible for actual users. Now that you are in 2.0, new recurring gifts will have 2.0's featureset. Older 1.0 gifts are automatically ported over to your 2.0 account for recording purposes but they are not as robust in terms of options. 2.0 gifts are forward compatible, though, so as new features become available, those gifts will enjoy the full benefits. Thank you again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Peter Tavernier

Great Product

Used daily for 2+ years
Reviewed 2019-08-23
Review Source: Capterra

Love it! I couldn’t be happier!!

Pros
The cost to me was a big one! As a non-profit that takes a lot of recurring payments it’s a very simple system that is easy for me and the donor. The cost of ACH’s was unmatched!

Cons
There were some quirks with version 1 but V2 is much better. There are still a few odd things on the donor side that I don’t understand, like they can’t alter their existing giving, they have to cancel it and create a new pledge. We are using blue pay as our processor and there are some things I don’t like about that integration but that’s not giving tools fault!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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SHANE KUYPER

IHI loves giving tools

Used daily for 1-2 years
Reviewed 2019-08-22
Review Source: Capterra

Pros
The price! great value and much better with the new update.

Cons
the old version didn't update on canceled cards.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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GivingTools pricing

Starting from
$10/month
Pricing options
Subscription
View Pricing Plans

Monthly Fee: Starting at $10/mo.
ACH (payment by bank account): Flat 25¢ regardless of size of gift
Credit Cards: Rates as low as 1.9% + 20¢
PayPal: Plug in your PayPal account for free (nonprofit rate of 2.2%)

GivingTools features

Contact Database
Credit Card Processing
Custom Fields
Data Import/Export
Registration Management

API (61 other apps)
Access Control (43 other apps)
Activity Dashboard (67 other apps)
Attendance Management (55 other apps)
Automatic Notifications (49 other apps)
Campaign Management (46 other apps)
Communication Management (49 other apps)
Contact Management (44 other apps)
Customizable Branding (53 other apps)
Customizable Reporting (54 other apps)
Electronic Payments (67 other apps)
Event Management (61 other apps)
Reporting & Statistics (73 other apps)
Third Party Integration (59 other apps)
Volunteer Management (46 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for GivingTools

Key features of GivingTools

  • Open and flexible
  • Inexpensive
  • 0% ACH standard
  • Unlimited appeals, unlimited donors
  • Works equally well on mobile devices
  • One-time and recurring, product sales, events, even signups
  • Account management
  • Donor database
  • Credit card processing
  • Customizable event pages
  • Recurring donations
  • Online registration
  • Sell products online
  • Donation tracking
  • View trends and generate reports
  • Website integration
  • Unlimited appeals
  • Receipts / statements
  • Export results to excel
  • Custom Fields
View All Features

Benefits

• GivingTools costs less than other systems.
• More secure than other systems, while still enabling users to give without signing in.
• Unique features such as our campaign pledge appeal, sustaining supporter appeal, product sales, event registrations, and more.
• Ability to allow donors to pay the processing fees.
• Legendary customer support.