Trail Blazer Non-Profit Manager Pricing, Features, Reviews & Comparison of Alternatives

Trail Blazer Non-Profit Manager

Cloud-based fundraising software for nonprofit organizations

4.26/5 (25 reviews)

Trail Blazer Non-Profit Manager overview

What is Trail Blazer Non-Profit Manager?

Trail Blazer Non-Profit Manager is a cloud-based fundraising software for nonprofit organizations to manage donations and fundraising events. The solution is installed on devices while the data is hosted in a secure cloud facility, providing the flexibility to access information from a Mac, PC, iPad or any web-enabled cellular device.

Trail Blazer provides the set of tools required to manage activities involved in organizing a fundraising event including donor registration, relationship & communication management, pledges, accounting and more. Organizers can create invitation messages and share event information with their members through emails or text messages. The on-premises solution displays search results faster than a web-based solution. Organizers can generate a monthly newsletter and automate its sharing with members.

Non-profit organizations can also leverage the benefit of social media platforms and collect donations from their Facebook page. The solution helps to track membership details such as member profile, subscription plan, renewal dates and donation history, among others. Trail Blazer has also partnered with multiple credit card processing gateways including PayPal and Authorize.Net, to facilitate online payments. All financial information is stored in a secure PCI compliant data center.

The solution is suitable for animal welfare organizations, education institutes, museums religious & faith-based organizations.
www.trailblz.com

Pricing

Starting from
$100/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Trail Blazer Non-Profit Manager screenshot: Create member profilesTrail Blazer Non-Profit Manager screenshot: Customize member profiles with their detailsTrail Blazer Non-Profit Manager screenshot: Track donations and contributions made by membersTrail Blazer Non-Profit Manager screenshot: Send thank you letters to donorsTrail Blazer Non-Profit Manager screenshot: Create newsletters to share with contacts

Trail Blazer Non-Profit Manager reviews

Value for money
Features
Ease of use
Customer support
  4.7
  3.9
  3.8
  4.9
Miranda Day

Trail Blazer is GREAT!

Used weekly for 6-12 months
Reviewed 2017-05-02
Review Source: Software Advice

I love this product!

Pros
- The Customer Service is #1! They really do answer within three rings and they will walk you through any issues, big or small. - The interface is simple, clean, and pretty easy to use after a few tutorials/instructions.

Cons
- It's not cloud based, but do your really need it? Only consider a cloud system if you REALLY need it. Otherwise you paying for something you barely use.

Response from Dan


Trail Blazer is a cloud based client-server software package. Your donor data is stored securely in the cloud on our servers. You access your data using the Trail Blazer client application that runs on your PC. If you are using a non-Windows machine (i.e. phone, tablet, Mac) our application is served using Remote Desktop Connection. Plus, Trail Blazer gives you a web app that allows you to access portions of the database from any devices connected to the internet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jesse Antin

Good experience with Trail Blazer product and team

Reviewed 2015-01-08
Review Source: Software Advice

Pros
Customer support, particularly during the training and start-up phase, has been excellent. They are quick and responsive. And their solutions have nearly always been positive -- almost never a "Sorry we can't do that" or "It doesn't work that way" or "We don't have that feature."

Cons
It was not clear to me before I signed on -- and I can't say whether it should have been clear -- that as a Mac user, Trail Blazer is "non-native" in the sense that I have to use Microsoft Remote Connection to access the Trailblazer server and then use a Windows interface. It's reasonably fast. There's almost no lag time with this setup, and it's not as clunky as it could be. But it makes the experience of using Trailblazer a lot less pleasant. I frankly hate the way Windows looks, acts, and feels, and the remote connection is a couple extra steps each time I use the database. The whole reason I use a Mac is so as not to use Windows!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Melissa Hruza

Reviewed 2011-12-19
Review Source: Software Advice

We use Trail Blazer much different than the intent for the software just because we think it works better the way we have it set up. We have adapted how the software currently functions to our needs. Therefore, we cannot go to Trail Blazer staff to do training on everything. When there are updates, our staff that aren't very tech-savvy sometimes have a tough time. When we do not have a lot of time for database maintenance in the first place due to budget constraints, it can be quite frustrating. Customer support is great, but we kind of have to bend a database to our needs and there is also a learning curve, mostly because nonprofits have to train not only staff who struggle with technology but also volunteers and interns. We appreciate that Trail Blazer is constantly striving to improve, but I would love to see a personalized email or call go out with big updates.

Response from Dan


At Trail Blazer, we are committed to the long-term development and refinement of our product. Our goal is to be nothing less than the software product of choice in the non-profit arena. Yes, the ongoing changes can at times be frustrating, but after the adjustments are made, the net result is a tool that allows you to be even more productive.

The particular issue that presented a problem for NCPTC was the change in our attribute (aka groups or flags) facility. The original design allowed for any number of attributes within nine (9) folders. For many organizations, as their list of attributes within a specific folder grew longer, this eventually grew cumbersome. We enhanced this system so that now the data is stored and presented hierarchically where a folder can contain any number of folders or attributes, and those folders can contain any number of folders or attributes, ad infinitum. It's a far more flexible, logical, and powerful structure.

Rating breakdown

Ease of use
Features
Customer support

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Joanne Helperin

Help Desk Excellence - Trail Blazer Campaign Software

Reviewed 2015-05-06
Review Source: Software Advice

Pros
Amazing tech support from incredibly patient people - can't say enough how important this is. Seamless integration with FEC for super easy electronic filing.

Cons
I can't compare it to other software that does the same thing, but increased user-friendliness would be greatly appreciated by all. YouTube videos are helpful, but they, along with the knowledge base, don't make it easy to find what you need. Fortunately, tech support goes above and beyond. They could definitely use more developers to work on improvements or known issues.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Charity Susnick

Trail Blazer was a perfect choice for my non-profit

Reviewed 2015-02-11
Review Source: Software Advice

Pros
We are a small staff, and I am the only one with any experience (limited) with software like Trail Blazer. Trail Blazer is intuitive to use, and if I get stuck, I have software support at my fingertips through the support team at Trail Blazer, but also through step-by-step instructions on the site. The staff has been very helpful, and they get back to me right away, so I'm never stuck for long.

Cons
The software is a perfect fit for us, so I have not had a negative feeling toward anything specific. We have not yet rolled out all the functionality (web and event modules), but that is primarily because we are taking our time in learning one part of the software before moving to the next.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Trail Blazer Non-Profit Manager pricing

Starting from
$100/month
Pricing options
Subscription
View Pricing Plans

$100 per user per month

Trail Blazer Non-Profit Manager features

API
Data Import/Export
Registration Management

Access Control (42 other apps)
Activity Dashboard (65 other apps)
Attendance Management (54 other apps)
Automatic Notifications (47 other apps)
Communication Management (49 other apps)
Contact Database (61 other apps)
Contact Management (44 other apps)
Credit Card Processing (49 other apps)
Custom Fields (52 other apps)
Customizable Branding (54 other apps)
Customizable Reporting (52 other apps)
Electronic Payments (63 other apps)
Event Management (59 other apps)
Event Scheduling (43 other apps)
Reporting & Statistics (72 other apps)
Third Party Integration (57 other apps)
Volunteer Management (45 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Trail Blazer Non-Profit Manager

Key features of Trail Blazer Non-Profit Manager

  • Volunteer management
  • E-campaign tracking
  • Membership management
  • Log management
  • Campaign management
  • Shared database
  • Batch emailing
  • Shared event calendar
  • Track donor history
  • Communicate message through email or calls
  • Generate standard reports
  • Recurring donations management
  • Event registration
  • Social media integration
  • Web integration
  • Record duplication management
  • Import/export data
  • Goal setting
  • PCI compliant
  • Grant management
View All Features

Benefits

• Trail Blazer's solution helps non-profit organizations to raise funds and reach out to their target audience quickly through bulk emails and text messages.

• The solution helps fundraisers to digitally record every donation and grant made to ensure complete transparency around fund raising activities.

• With the intuitive calendar, management can see the complete list of events booked for the week, month or the whole year along with the available dates for new booking.

• Event organizers can initiate & run multiple campaigns side by side and send personalized messages or emails to a large number of members in a single click using the eblast feature.

• The solution easily integrates with social media accounts such as Facebook to reach donors and share event details through post and messages and run online campaigns successfully.