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ShelbyNext Membership Pricing, Features, Reviews and Alternatives

ShelbyNext Membership product overview

Price starts from

35

Per month

Per Feature

What is ShelbyNext Membership?

ShelbyNext Membership, a product by Shelby Systems, is a cloud based solution for church management and other non-profit organizations. With the help of mobile apps - available for both Apple and Android devices - the product helps churches to build and engage with their community and grow their network beyond the walls of the church. It allows the leaders to maintain up-to-date information about individuals and groups, track interactions, generate reports and manage calendars through a single interface.

Key benefits of using ShelbyNext Membership

• ShelbyNext Membership helps in church management by allowing leaders to track the attendance of members & visitors and also keep a record of life events for members.
• The solution enables administrators to record and track donations of all members and generate trend reports that gives an insight on the various ways which can be used to engage with members.
• Admin of ShelbyNext Membership allows users to create and send text, email or voice messages to a group of people or list which can be created based on various parameters such as age, membership, absences etc.
• Members can access their own profile on ShelbyNext Membership and edit it to add more family members, access and print their history of giving, and change profile data.
• The solution has an integrated mobile app that allows users to manage daily activities such as attendance, interactions or messages on the go.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
FAQs/Forum
Email/Help Desk
Knowledge Base

Training options

In Person
Documentation
Webinars
Live Online
Videos

ShelbyNext Membership pricing information

Value for money

3.9

/5

155

Starting from

35

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ShelbyNext Membership features

Functionality

3.6

/5

155

Total features

31

2 categories

Most valued features by users

Event Management
Membership Management
Data Import/Export
Volunteer Management
Mobile Access
Online Giving
Pledge Management
Third Party Integrations

Functionality contenders

ShelbyNext Membership users reviews

Overall Rating

3.9

/5

155

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.19/10
Rating distribution

5

4

3

2

1

44

68

35

4

4

Pros
The support has always been outstanding -- every individual I've worked with is friendly and super helpful. And the crowdsourced support (online) gets good answers to your questions too.

VW

Virginia W.

This is still a good software for the church wanting to connect with its members more frequently. We love the ability to track leadership encounters with our membership.

KL

Karif L.

We previously used Shelby V. Both products have a great deal of advantages in our congregational needs. ShelbyNext seems to be more user friendly that Shelby V.

MR

Martha R.

Cons
There is no alert given if there is a problem on a background check. There is no way to indicate family relationships such as grandmother, siblings, nieces, nephew, etc.

PR

Pam R.

We've had several instances where when problems arose, customer service reps were just as perplexed with the issue.

BS

Brittni S.

No back arrow to look at the previous transaction entered. If you are entering a list of manual checks and need to add a vendor all of the previous info entered (date, check number etc) is lost.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating

Still needs more work.

Reviewed 2 years ago

Transcript

Jason P: My name's Jason. I'm associate pastor of administration and finance at a church, and I give...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Growing ChMS

Reviewed 3 years ago

Overall they are doing alot of neat things and I am looking forward to seeing how they continue to develop the product. They have a clean design that makes it easy to use and quick to set up.

Pros

Recently they have been adding more and more features. Their membership management is at the core, but they have updated the calendar, forms, and giving to be better and more comprehensive within the last year. They have some really powerful features like workflows which allows you to automate some key processes and notifications.

Cons

There are a few features I wish they had, but one overall theme is how I wish that they integrated more closely with their partner software. The company that owns Shelbynext has been blending their different Saas products but there is still a bit of a wall that keeps the integrations from being seamless​. A good example of this is how there are 4 different ways that you can give via different methods on mobile, but none of those apps have all of the features of memberships, group, forms, calendar, and giving in one product. I think that this will probably be fixed over time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Shelby Membership Module Overview

Reviewed 3 years ago

It's just been good. As with any new system, there is some learning curve but, for the Membership Module, it's been a rather soft curve.

Pros

It's a really solid product overall. The best features are it's ability to easily enter, edit, combine or delete member records. The combining of duplicate records is ESPECIALLY useful. It transfers all information, including giving information, to the chosen record and misses nothing. Again, an excellent tool indeed. Plus, the entire package is just user friendly. It doesn't require indepth instruction to use and find needed information about an individual member, a group or team, and so on. Finally...the email function that allows emailing end of year giving statements is excellent.

Cons

I cannot really identify a significant downside to this software package. It simply does the job in an efficient, easy fashion.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Great for some, not for us!

Reviewed 12 days ago

We stopped using Shelby about 4 years ago as it was not meeting our needs as we grew as a church. It overall ended up not being a good fit for us. I'm sure it's evolved since then, however, we found quirks all over the place that didn't fit what we needed.

Pros

Shelby Membership helped us track all of our volunteers and church members. We could run reports and keep track of volunteer teams.

Cons

While we could run reports, we weren't able to get custom things that we needed to be able to track volunteers and schedule volunteers for serving. There were many other things that our staff got frustrated that Shelby couldn't do to help with day to day task that we needed. The overall look and use of Shelby wasn't super user friendly either.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Almost Great

Reviewed 3 years ago

Before we migrated to the ShelbyNext Cloud platform, our ministers and staff never had current data and it was always difficult to follow-up so the database was not updated. Now, if the users perform as they should the data is always updated and communication between ministers, staff and members has increased by 100%

Pros

The portability and distributed nature of the cloud database keeps everyone on the team and in the church connected and up to date. There is ongoing enhancement that helps make the product more user friendly. The security of the data and the ongoing updates and the redundant backup process reduces in-house IT staff time.

Cons

The giving reports are not accurate. When you run a demographic of givers from three years ago against current date, the current data is wrong. The program does not look at the dates. We live in a complicated world and we must be able to show through reporting tools how the giving is coming in to the system. Shelbynext does not do this well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Organization Tool

Reviewed a year ago

I enjoy having all the features in Shelby Next for groups, and for sending texts to specific groups as reminders, etc. Our church still likes to print a directory for our older members, and I'm glad I can still do that through Shelby Next for them. Shelby Next is more user friendly than other software I've seen, which is a big help in training new leaders who might be resistant or a bit apprehensive about using technology.

Pros

It has really helped me organize our church membership data. It's become a great tool for our leadership to use as far as Interactions and keeping membership information handy for our leaders who are on the go. They really utilize the directory in the Shelby Next app for reaching members and checking on them during the COVID-19 pandemic.

Cons

I would like to see more updates in the mass contact portion of the software. Being able to insert and use graphics more easily in email templates would be a great help.

ShelbyNext Membership FAQs and common questions

Q. What type of pricing plans does ShelbyNext Membership offer?

ShelbyNext Membership has the following pricing plans:
Starting from: $35.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of ShelbyNext Membership?

ShelbyNext Membership has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does ShelbyNext Membership support?

ShelbyNext Membership supports the following languages:
English


Q. Does ShelbyNext Membership support mobile devices?

ShelbyNext Membership supports the following devices:
Android, iPad, iPhone


Q. Does ShelbyNext Membership offer an API?

No, ShelbyNext Membership does not have an API available.


Q. What other apps does ShelbyNext Membership integrate with?

ShelbyNext Membership integrates with the following applications:
Microsoft Excel


Q. What level of support does ShelbyNext Membership offer?

ShelbyNext Membership offers the following support options:
Chat, Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base

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