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ShelbyNext Membership

3.9
(157)

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Cloud hosted solution for church and nonprofit organization

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(2)

ShelbyNext Membership Pricing, Features, Reviews and Alternatives

ShelbyNext Membership FAQs

Q. What type of pricing plans does ShelbyNext Membership offer?

ShelbyNext Membership has the following pricing plans:
Starting from: $35.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of ShelbyNext Membership?

ShelbyNext Membership has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does ShelbyNext Membership support?

ShelbyNext Membership supports the following languages:
English

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Q. Does ShelbyNext Membership support mobile devices?

ShelbyNext Membership supports the following devices:
Android, iPad, iPhone

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Q. Does ShelbyNext Membership offer an API?

No, ShelbyNext Membership does not have an API available.

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Q. What other apps does ShelbyNext Membership integrate with?

ShelbyNext Membership integrates with the following applications:
Microsoft Excel

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Q. What level of support does ShelbyNext Membership offer?

ShelbyNext Membership offers the following support options:
Chat, Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base

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ShelbyNext Membership product overview

Price starts from

35

Per month

Per Feature

What is ShelbyNext Membership?

ShelbyNext Membership, a product by Shelby Systems, is a cloud based solution for church management and other non-profit organizations. With the help of mobile apps - available for both Apple and Android devices - the product helps churches to build and engage with their community and grow their network beyond the walls of the church. It allows the leaders to maintain up-to-date information about individuals and groups, track interactions, generate reports and manage calendars through a single interface.

Key benefits of using ShelbyNext Membership

• ShelbyNext Membership helps in church management by allowing leaders to track the attendance of members & visitors and also keep a record of life events for members.
• The solution enables administrators to record and track donations of all members and generate trend reports that gives an insight on the various ways which can be used to engage with members.
• Admin of ShelbyNext Membership allows users to create and send text, email or voice messages to a group of people or list which can be created based on various parameters such as age, membership, absences etc.
• Members can access their own profile on ShelbyNext Membership and edit it to add more family members, access and print their history of giving, and change profile data.
• The solution has an integrated mobile app that allows users to manage daily activities such as attendance, interactions or messages on the go.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
FAQs/Forum
Email/Help Desk
Knowledge Base

Training options

In Person
Documentation
Webinars
Live Online
Videos

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ShelbyNext Membership pricing information

Value for money

3.9

/5

157

Starting from

35

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ShelbyNext Membership features

Functionality

3.6

/5

157

Total features

30

2 categories

Most valued features by users

Event Management
Data Import/Export
Membership Management
Mobile Access
Volunteer Management
Third Party Integrations
Online Giving
Pledge Management

Functionality contenders

ShelbyNext Membership users reviews

Overall Rating

3.9

/5

157

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.2/10
Rating distribution

5

4

3

2

1

46

68

35

4

4

Pros
The support has always been outstanding -- every individual I've worked with is friendly and super helpful. And the crowdsourced support (online) gets good answers to your questions too.
This is still a good software for the church wanting to connect with its members more frequently. We love the ability to track leadership encounters with our membership.
We previously used Shelby V. Both products have a great deal of advantages in our congregational needs. ShelbyNext seems to be more user friendly that Shelby V.
Cons
There is no alert given if there is a problem on a background check. There is no way to indicate family relationships such as grandmother, siblings, nieces, nephew, etc.
We've had several instances where when problems arose, customer service reps were just as perplexed with the issue.
No back arrow to look at the previous transaction entered. If you are entering a list of manual checks and need to add a vendor all of the previous info entered (date, check number etc) is lost.

Overall rating contenders

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Jason P.

Associate Pastor of Administration

Religious Institutions, 51-200 employees

Review source

Overall Rating

Still needs more work.

Reviewed 3 years ago

Transcript

Jason P: My name's Jason. I'm associate pastor of administration and finance at a church, and I give...

AR
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Verified reviewer

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent! Easy to learn, grasp, and train others on the program!

Reviewed 5 years ago

Reduced workload. Improved systems and processes. Improved ministry workflow efficiency.

Pros

The support! I work with a CPA who works with many churches using a variety of different programs, and he agrees that Shelby's support far outweigh all the others. Sometimes the wait can be extensive but they do answer the phone and they will solve the problem. I also like the ease of use, how easy it is to learn and train others on the program. Shelby is constantly improving their program and quickly fixing any issues that may surface. I also like the way it helps to mainstream our ministry workflow, by providing a variety of tools that integrate between ministries and departments. The integration between Membership and Financials helps to reduce work and the common errors of entering data. I can't say enough, thank you all for doing such a great job!

Cons

Must have a good internet connection to use the ShelbyNext Membership. We are a church out in the country that only gets 8Mb Service and you can tell when you use an online program, but this isn't Shelby's fault, however it's something to consider. Other than that it's excellent!

JD
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Jennifer D.

Religious Institutions, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Happy With ShelbyNext

Reviewed 4 years ago

We love that it is cloud based and accessible through our phones, laptops and tablets. Once we got through the conversion and learning curve, we all really like the functionality of Shelby!

Pros

For me the connection between Membership & Financials makes my work seemless!

Cons

Changing from another software to Shelby had it's challenges but I think all conversions do! The way Shelby does not really 'track' visitors for reporting or historical purposes has also been a challenging change for us.

PM
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Pam M.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not user friendly - expensive

Reviewed 3 years ago
Pros

Honestly I can't think of anything that I can say that I like about this software. I've worked in 3 different churches and used multiple programs and this is by far my least favorite of them all.

Cons

This software is not really user friendly. The upgrade from Shelby V5 to ShelbyNext did not go well. The mapping between the two versions needs work. None of the custom reports we created in V5 came over to ShelbyNext. It is very expensive compared to other programs and they lock you into multi-year contracts that you cannot get out of. This is meant more for very large churches. The Shelby Financials is very difficult and time consuming to use it actually caused a Bookkeeper to quit. The Shelby customer service is not very responsive. We almost always have to leave messages and wait for call backs and a good majority of the time when you call you get a recording saying they are in a meeting or away at training or closed for some reason.

AH
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Annetje H.

Nonprofit Organization Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best so far

Reviewed 4 years ago

Overall, it's the best software I've used for churches.

Pros

I love the ease of making workflows to send automatic emails. I also like the layout and user interface.

Cons

Child Checkin has been a nightmare getting the software to work with the printer. Also, mobile checkin for attendees is so cumbersome to use, no one will use it, especially our older folks. It takes 7 steps per person to checkin. That is a lot to remember. I wish it was more like taking attendance for groups.

MD
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Michael D.

Religious Institutions, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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I use it primarily for directory information when I'm away from the office or making home visits.

Reviewed 5 years ago

Addresses of church members quickly when I am away from the office and a good map interphase that helps me quickly find members' homes.

Pros

I find the app very easy to use and appreciate it's interface with other map programs. [It is interesting that I could not submit this survey because the comments in the "Pros" section is too short. I guess that's one way to hear what you want. I don't know what else you want me to say about your program: You use a nice font? It hasn't crashed yet?

Cons

What I like least about the Shelby products we have is the lack of training my staff received (and told they would get) plus the long wait my staff has to endure whenever they have issues with the Shelby Membership Program and the Shelby Financial Program and call for technical help. The time spent on hold is interminable. I suspect that there are just one or two people answering the phones. Last...

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