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Snowball

The best all-in-one fundraising platform for nonprofits.

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Snowball Pricing, Features, Reviews and Alternatives

Snowball product overview

Price starts from

549

Per year

Flat Rate

What is Snowball?

Snowball is a cloud-based fundraising software that helps nonprofit organizations collect donations via text-to-give, customizable donation forms, event registration and ticketing pages, and best-in-class auction campaigns. With Snowball, organizations can maintain records of donors and donations, generate insights, and make data-driven decisions through reports. Supporter outreach tools like outbound text and email blasts help turn one-donors into lifetime supporters.

Key benefits of using Snowball

• Quick Setup for Fundraising: Set up and start accepting donations within minutes of activating your Snowball account—do it all on the same day!


• All-in-One Fundraising: There’s no need to piece together fundraising solutions like Text-to-Give, Auctions and Campaigns. Snowball does it all in one platform.


• Proven Fundraising Results: Thousands of nonprofits use Snowball to raise millions of dollars each year.


• Fundraising Tech Support: Get answers to your questions from in-house, U.S.-based customer support at no extra charge.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Phone Support
Chat
FAQs/Forum

Training options

Live Online
Webinars
Documentation
Videos

Snowball pricing information

Value for money

4.5

/5

14

Starting from

549

Per year

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Snowball features

Functionality

4.4

/5

14

Total features

89

5 categories

Most valued features by users

Event Management
Reporting & Statistics
Activity Dashboard
Data Import/Export
Volunteer Management
Donor Management
Mobile Access
Alerts/Notifications

Functionality contenders

Snowball users reviews

Overall Rating

4.7

/5

14

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.25/10
Rating distribution

5

4

3

2

1

10

4

0

0

0

Pros
Snowball is a great product that makes it that much easier to raise money via text-to-give and other useful features. They provide a great customer and user experience.

LR

Lachelle R.

Snowball tools helped Encuentro take our fundraising activities to the next level - super easy to use and set-up campaigns and I love the text to give feature and online auctions.

JC

Julia C.

The payment processing via the Snowball system was seamless. Loved that donors were able to receive an immediate confirmation.

VB

Veronica B.

Cons
My organization is still charged the processing fees. I would imagine this is "industry standard.

JC

Joanna C.

Every once in a while, a purchaser has failed attempts at donating/purchasing a ticket. This usually leads to a double charge with the need to refund.

JC

Joanna C.

Sadly, it just was not robust enough for our needs.

JC

Julia C.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

It was intuitive and easy to use.

Reviewed 4 years ago

The ability to use a product that makes my life easier. Good product and very well developed.

Pros

I liked how it was very easy to find the information that you were looking for. For my team and I we like/want/need platforms that are easy to use.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Already Recommended to People

Reviewed a year ago

So easy! I've used other platforms that require six months of prep work before the event because the platforms are so convoluted and complicated. Snowball takes the basics of what you need to run an online auction and keeps them easy. You don't need to be incredibly tech-savvy to run this platform! It's quick and simple to set up a new event. Adding items takes minutes and editing them is just as easy. I loved the simplicity of the auction itself and that it could be run by one person short on time.

Pros

This software was such a blessing for our silent auction in February. I researched multiple options for our organization's first virtual auction and was blown away by how expensive everything has become. Other options are easily over $1,000, charge per "event", place strict limitations on the number of items/bidders, or charge insanely huge processing fees. Snowball was by far the most affordable choice and it offers unlimited items and bidders with a smaller processing fee. Additionally, the software fee is annual and we can use the platform as often as we want over the course of the year! We literally couldn't have met our event revenue goal if not for Snowball's affordability.

Cons

I'd like to see a "shopping cart" for bidders who win more than one item. We had multiple winning bidders who won more than one item and they had to pay for each thing separately. I've used auction platforms before that will take a winner's goods and put them into a cart for a quick, one-time checkout. Because we had winners with 3-5 items, a handful of them opted to send us a check for the entire amount since paying five different times was inconvenient. Being able to move the listed items would also be a great feature—we added items as they were collected/donated and then when we wanted to reorder the lineup, we had to delete every single item and re-create them to get them to appear in the order we wanted.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Snowball Review

Reviewed a year ago

The overall experience has been a smooth and efficient transition for the organization.

Pros

The go live feature that shows the donations as they are received.

Cons

Customers are not allowed to add different bank accounts for the different campagins.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Combined Remarks

Reviewed a year ago

We have had a very good experience with Snowball. These are the comments from our Board and donors. Thank you all!

Pros

It is simple. We like the ability to register for events, conduct auctions and solicit donations in one portal. [SENSITIVE CONTENT HIDDEN] was phenomenal getting us set up! We appreciate [SENSITIVE CONTENT HIDDEN] help too! The investment is substantially less than other companies. Your credit card fees are lower than other companies.

Cons

The text to give doesn't work for our donors. We wish the levels of giving would remain low to high after we set ot up. For the auction, our donors wish they received a separate email or text saying sorry you didn't win, make a donation, like other companies. Our board's biggest concern is we require our donors to pay the credit card fees. However, over 90% of our transactions do not. A $50 gift, for example, the donors may pay $52 but our organization only receives $49.76. We lose money and have to solicit more donations to reach our goal. Our previous portal allowed donors to set a time frame for reoccurring donations. We wish for event registration our QR code would be provided rather than yours per our donors request.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Value - Nice Features

Reviewed a year ago

As I learn the software, I continue to find new uses for our organization. I believe this product is versatile and has a lot to offer for the price. Customer service is 5-star - quick responses and very helpful.

Pros

I really like the ease of use. The software is intuitive. I appreciate not only being able to run a fundraising campaign, but I also like the ticketing feature. Moving to virtual concerts and not needing assigned seating, this basic ticketing feature has been a great low-cost way to sell tickets. I also like the reports and filter option. I can easily export data. Having the option of "text-to-give" is a nice feature and is easy to set up.

Cons

Although the pros far outweigh the cons, I would appreciate an easier way to reconcile deposits. The deposit detail provided doesn't always reflect actual transaction activity in the case of issuing refunds. Customer service does provide the detail, thought, when asked. Every once in a while, a purchaser has failed attempts at donating/purchasing a ticket. This usually leads to a double charge with...

Snowball FAQs and common questions

Q. What type of pricing plans does Snowball offer?

Snowball has the following pricing plans:
Starting from: $549.00/year
Pricing model: Free, Subscription


Q. Who are the typical users of Snowball?

Snowball has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Snowball support?

Snowball supports the following languages:
English


Q. Does Snowball support mobile devices?

Snowball supports the following devices:
Android, iPad, iPhone


Q. Does Snowball offer an API?

No, Snowball does not have an API available.


Q. What other apps does Snowball integrate with?

Snowball integrates with the following applications:
Stripe


Q. What level of support does Snowball offer?

Snowball offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, Chat, FAQs/Forum

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