Snowball Pricing, Features, Reviews & Alternatives

Snowball

Fundraising software for nonprofits

4.75/5 (8 reviews)

Snowball overview

What is Snowball?

Snowball is a cloud-based fundraising software that helps nonprofit organizations collect donations via text messages, campaigns, engaging donation pages, and auctions. With Snowball, organizations can maintain records of donors and donations, generate insights, and make data-driven decisions through reports.
snowballfundraising.com

Pricing

Pricing options
Free
Subscription
Value for money
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Devices

Business size

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Snowball user reviews

Excellent
6

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.3
  4.4
  4.6
  4.7
Anonymous

It was intuitive and easy to use.

Used weekly for 6-12 months
Reviewed 2018-02-23
Review Source: Capterra

The ability to use a product that makes my life easier. Good product and very well developed.

Pros
I liked how it was very easy to find the information that you were looking for. For my team and I we like/want/need platforms that are easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Megan S.

Already Recommended to People

Used occasionally for less than 6 months
Reviewed 2021-05-04
Review Source: Capterra

So easy! I've used other platforms that require six months of prep work before the event because the platforms are so convoluted and complicated. Snowball takes the basics of what you need to run an online auction and keeps them easy. You don't need to be incredibly tech-savvy to run this platform! It's quick and simple to set up a new event. Adding items takes minutes and editing them is just as easy. I loved the simplicity of the auction itself and that it could be run by one person short on time.

Pros
This software was such a blessing for our silent auction in February. I researched multiple options for our organization's first virtual auction and was blown away by how expensive everything has become. Other options are easily over $1,000, charge per "event", place strict limitations on the number of items/bidders, or charge insanely huge processing fees. Snowball was by far the most affordable choice and it offers unlimited items and bidders with a smaller processing fee. Additionally, the software fee is annual and we can use the platform as often as we want over the course of the year! We literally couldn't have met our event revenue goal if not for Snowball's affordability.

Cons
I'd like to see a "shopping cart" for bidders who win more than one item. We had multiple winning bidders who won more than one item and they had to pay for each thing separately. I've used auction platforms before that will take a winner's goods and put them into a cart for a quick, one-time checkout. Because we had winners with 3-5 items, a handful of them opted to send us a check for the entire amount since paying five different times was inconvenient. Being able to move the listed items would also be a great feature—we added items as they were collected/donated and then when we wanted to reorder the lineup, we had to delete every single item and re-create them to get them to appear in the order we wanted.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Susan P.

Good Value

Used occasionally for 2+ years
Reviewed 2021-05-04
Review Source: Capterra

Good. My representative is very attentive

Pros
Easy to use. Lots of help with technical issues.

Cons
Not as many options as more expensive text to give options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Joanna C.

Good Value - Nice Features

Used daily for 6-12 months
Reviewed 2021-05-04
Review Source: Capterra

As I learn the software, I continue to find new uses for our organization. I believe this product is versatile and has a lot to offer for the price. Customer service is 5-star - quick responses and very helpful.

Pros
I really like the ease of use. The software is intuitive. I appreciate not only being able to run a fundraising campaign, but I also like the ticketing feature. Moving to virtual concerts and not needing assigned seating, this basic ticketing feature has been a great low-cost way to sell tickets. I also like the reports and filter option. I can easily export data. Having the option of "text-to-give" is a nice feature and is easy to set up.

Cons
Although the pros far outweigh the cons, I would appreciate an easier way to reconcile deposits. The deposit detail provided doesn't always reflect actual transaction activity in the case of issuing refunds. Customer service does provide the detail, thought, when asked. Every once in a while, a purchaser has failed attempts at donating/purchasing a ticket. This usually leads to a double charge with the need to refund. My organization is still charged the processing fees. I would imagine this is "industry standard". I would love to have a way to send an email blast to event ticket purchasers. I was told this feature is "on the roadmap", though. One little con is not being able to highlight text to copy/paste when creating a campaign. If I highlight by clicking and dragging (out of habit), I typically get kicked out and loose edits.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Customer Service for the Win

Used weekly for 2+ years
Reviewed 2021-05-04
Review Source: Capterra

Good user interface.

Pros
What I love most about this product is its customer service accessibility. While the product may not have all the bells and whistles that some more expensive lines have, the team is always ready and willing to make modifications so it fits your needs well.

Cons
Some features you find with pricier competitors are not available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Snowball pricing

Pricing options
Free
Subscription
View Pricing Plans

Please contact Swoop In Technologies for pricing details.

Snowball features

Activity Dashboard
Attendance Tracking
Campaign Management
Donor Management
Event Management
Membership Management
Mobile Access
Mobile Giving
Online Giving
Payment Processing
Pledge Management
Recurring Giving
Volunteer Management

API (77 other apps)
Alerts/Notifications (78 other apps)
Data Import/Export (92 other apps)
Electronic Payments (76 other apps)
Receipt Management (76 other apps)
Reporting & Statistics (101 other apps)
Third Party Integrations (77 other apps)

Videos and tutorials

Additional information for Snowball

Key features of Snowball

  • Accept, record, and reconcile financial transactions
  • Access the software remotely via mobile devices
  • Activities related to raising money for a specific cause
  • Create a collection of marketing actions to complete specific goals.
  • Dashboard to view activity
  • Database of members to track personal information of individuals and families
  • Manage and track recurring gifts
  • Manage and track recurring gifts
  • Manage volunteer information and direct volunteer resources
  • Outlet for members and visitors to submit donations electronically
  • Schedule and manage the logistics of activities and other gatherings
  • Software specialized for non-profit organizations
  • Track and collect membership dues
  • Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
  • Track and view detailed financial donation history made by contacts and members
  • Track commitments to donate in the future
  • Track specific people who attended events or the total number of attendees
  • Track/record financial donations made by members, along with the issuance of tax receipts/documents
  • View and track pertinent metrics
View All Features