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Snowball is a cloud-based fundraising software that helps nonprofit organizations collect donations via text-to-give, customizable donation forms, event registration and ticketing pages, and best-in-class auction campaigns. With Snowball, organizations can maintain records of donors and donations, generate insights, and make data-driven decisions through reports. Supporter outreach tools like outbound text and email blasts help turn one-donors into lifetime supporters.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.5
/5
14
Starting from
549
Per year
Flat Rate
Value for money contenders
Functionality
4.4
/5
14
Total features
89
5 categories
Functionality contenders
Overall Rating
4.7
/5
14
Positive reviews
100
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LR
Lachelle R.
JC
Julia C.
VB
Veronica B.
JC
Joanna C.
JC
Joanna C.
JC
Julia C.
Overall rating contenders
Anonymous Reviewer
Verified reviewer
Used weekly for 6-12 months
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The ability to use a product that makes my life easier. Good product and very well developed.
I liked how it was very easy to find the information that you were looking for. For my team and I we like/want/need platforms that are easy to use.
No cons were added to this review
Megan S.
Construction, 11-50 employees
Used other for less than 6 months
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So easy! I've used other platforms that require six months of prep work before the event because the platforms are so convoluted and complicated. Snowball takes the basics of what you need to run an online auction and keeps them easy. You don't need to be incredibly tech-savvy to run this platform! It's quick and simple to set up a new event. Adding items takes minutes and editing them is just as easy. I loved the simplicity of the auction itself and that it could be run by one person short on time.
This software was such a blessing for our silent auction in February. I researched multiple options for our organization's first virtual auction and was blown away by how expensive everything has become. Other options are easily over $1,000, charge per "event", place strict limitations on the number of items/bidders, or charge insanely huge processing fees. Snowball was by far the most affordable choice and it offers unlimited items and bidders with a smaller processing fee. Additionally, the software fee is annual and we can use the platform as often as we want over the course of the year! We literally couldn't have met our event revenue goal if not for Snowball's affordability.
I'd like to see a "shopping cart" for bidders who win more than one item. We had multiple winning bidders who won more than one item and they had to pay for each thing separately. I've used auction platforms before that will take a winner's goods and put them into a cart for a quick, one-time checkout. Because we had winners with 3-5 items, a handful of them opted to send us a check for the entire amount since paying five different times was inconvenient. Being able to move the listed items would also be a great feature—we added items as they were collected/donated and then when we wanted to reorder the lineup, we had to delete every single item and re-create them to get them to appear in the order we wanted.
Lynette A.
Philanthropy, 11-50 employees
Used monthly for 1-2 years
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The overall experience has been a smooth and efficient transition for the organization.
The go live feature that shows the donations as they are received.
Customers are not allowed to add different bank accounts for the different campagins.
Lisa N.
Fund-Raising, self-employed
Used monthly for 6-12 months
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We have had a very good experience with Snowball. These are the comments from our Board and donors. Thank you all!
It is simple. We like the ability to register for events, conduct auctions and solicit donations in one portal. [SENSITIVE CONTENT HIDDEN] was phenomenal getting us set up! We appreciate [SENSITIVE CONTENT HIDDEN] help too! The investment is substantially less than other companies. Your credit card fees are lower than other companies.
The text to give doesn't work for our donors. We wish the levels of giving would remain low to high after we set ot up. For the auction, our donors wish they received a separate email or text saying sorry you didn't win, make a donation, like other companies. Our board's biggest concern is we require our donors to pay the credit card fees. However, over 90% of our transactions do not. A $50 gift, for example, the donors may pay $52 but our organization only receives $49.76. We lose money and have to solicit more donations to reach our goal. Our previous portal allowed donors to set a time frame for reoccurring donations. We wish for event registration our QR code would be provided rather than yours per our donors request.
Joanna C.
Nonprofit Organization Management, 11-50 employees
Used daily for 6-12 months
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As I learn the software, I continue to find new uses for our organization. I believe this product is versatile and has a lot to offer for the price. Customer service is 5-star - quick responses and very helpful.
I really like the ease of use. The software is intuitive. I appreciate not only being able to run a fundraising campaign, but I also like the ticketing feature. Moving to virtual concerts and not needing assigned seating, this basic ticketing feature has been a great low-cost way to sell tickets. I also like the reports and filter option. I can easily export data. Having the option of "text-to-give" is a nice feature and is easy to set up.
Although the pros far outweigh the cons, I would appreciate an easier way to reconcile deposits. The deposit detail provided doesn't always reflect actual transaction activity in the case of issuing refunds. Customer service does provide the detail, thought, when asked. Every once in a while, a purchaser has failed attempts at donating/purchasing a ticket. This usually leads to a double charge with...
Q. What type of pricing plans does Snowball offer?
Snowball has the following pricing plans:
Starting from: $549.00/year
Pricing model: Free, Subscription
Q. Who are the typical users of Snowball?
Snowball has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Snowball support?
Snowball supports the following languages:
English
Q. Does Snowball support mobile devices?
Snowball supports the following devices:
Android, iPad, iPhone
Q. Does Snowball offer an API?
No, Snowball does not have an API available.
Q. What other apps does Snowball integrate with?
Snowball integrates with the following applications:
Stripe
Q. What level of support does Snowball offer?
Snowball offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, Chat, FAQs/Forum