Apptio Technology Business Management Software 0 reviews 2,098 Alternatives to Apptio
Explore a recommended list of Apptio alternatives for your business in 2020. Compare alternatives to Apptio side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
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Cloud-Scale Monitoring Platform For Metrics, Traces, & Logs
What users mention about Datadog See all reviews Reliable, easy to integrate, supports all important types of monitors and events, fast UI. You can easily setup your dashboard for important metrics. So nice to have that event stream and subscriptions. And it's very easy to share your findings with colleagues. Great web monitoring tool if you have the time to dig into all the options and settings. The user interface is really professional and good looking and the charts and graphs are well thought out.
Powerful, Affordable IT Management Software
What users mention about SolarWinds Network Performance Monitor See all reviews It is a really clean solution that was easy to install and use. It is aesthetically appealing and I can better visualize my own network. Perfect for solving your network issues and live monitoring is awesome. This is just one of the many suite of applications that SolarWinds offers to help manage the Network. Ease to use and helps diagnose / troubleshoot issues.
IT Systems Management Software for Internal IT and MSPs
What users mention about Kaseya VSA See all reviews All in all it's a pleasure to work with if things don't break, which is not too often compared to other software products. And what would be the fun if it never went kaput. The problem with the quantity of features is that documentation is a mess and the UI is difficult to navigate. The organization is too basic to support so many features. The interface is currently awful. Flash is not a technology that should be used in a modern product and the interface frequently fails to update accurately when using filters.
IT Automation for Today’s IT World
What users mention about ConnectWise Automate See all reviews We love that we are able to do so much with the computers that we manage on this software. Also love that we can find out hardware information through this secure application. He's amazing, and has made this software do some really incredible stuff for us. It had good functionality out of the box, but we've been adding scripts and automation to it for 5 years at this point. Great customer service, with a large knowledgebase to assist in answering questions. They've been around a while, they're the best in the business.
Network Monitoring For Serious Professionals
What users mention about PRTG Network Monitor See all reviews Easy to use, the free version of the software provides a good number of sensors to work with and easy to integrate. The customer service is fantastic. It's very configurable and once you learn the basic setup it's easy to set up new systems and services. Don't expect them to go out of the way for you. PRTG has wasted 2+ hrs fighting with me on fixing something their software caused, something they could likely fix in a 5min phone call.
Incident Management & Operations Performance Software
What users mention about PagerDuty See all reviews The ability to to have the information displayed and on the go with the App is great for us as we can engage with stakeholders and its bought in consistency for out out of hours team on alerting. Integration with CloudWatch, webhooks, Jira is outstanding, functional, and reliable. The application has gotten better over the years I have used it. We also suffer during outages for the lack of a "acknowledge all incoming pages" button.
All-in-one remote IT monitoring and management platform.
What users mention about Pulseway See all reviews If you dont have an Active Directory environment like myself, this is a solid option. Its not going to be AS robust in features and manageability but it comes close enough. The scripting tools help me accomplish tasks effortlessly for tasks that are not built in to the system, which is rare. It is also a very versatile/customizable tool for monitoring and notifications. I love the fact that Pulseway is so responsive, web accessible, and the support is amazing.
Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros
What users mention about Atera See all reviews Ve used all of the major RMM tools and this is the best value for what I do. The support has been very good and they reach out to offer help regularly. Used Atera for a free trial, as I liked the idea of not having to pay per endpoint. The software a was nice and clean, but very minimal in terms of advanced features and integrations. Hopefully the ticketing and reports will improve and we can start using them. For us, the parts we use are worth the price, but hopefully we can implement the other features.
Modern IT incident management and response solution
What users mention about Opsgenie See all reviews Great price compared to similar software, feature set is pretty decent, interfaces are nice and detailed activity log is super nice. The economics of the platform fit our needs better than the alternatives. I like the ability to easily spread the responsibility of support across the team. I like the user-friendly interface and how easy it is to integrate with other applications. The search functionality in the Alerts section is super flexible and easy to use.
The Easiest-to-Use Unified Endpoint Management Platform
What users mention about NinjaRMM See all reviews I have been able to focus on bigger task without having to worry about patching and network connectivity loss. To get notified immediately when a server is off-line is exactly what I need. The reports are great, the integrations are super easy and the website itself is easy to understand. Other RMMs need a team of onboarders to show you how to use it over a period of a month. Easy to use, tons of features, great cost, great implementation team, great support, and wonderful community.
Ease the burden of IT auditing
What users mention about Netwrix Auditor See all reviews Once we got the auditing to start, it picked up all of the items it missed while it wasn't auditing, so we lost nothing. After getting the system up and running it has been a great tool for being proactive when monitoring our environment. The automated reports work great. Easy to use, Easy to install, Easy to configure, Love the automatic reports and the ability to search the reports with lots of filtering options.
Machine data management and analytics
What users mention about Splunk Enterprise See all reviews I feel debugging is difficult. Drop down or drag and drop functions should be made available because it's difficult to keep track and remember syntax of functions and it's usage. The inbound and outbound data on our network traffic is outstanding. You can customize this logs to your benefit and creating dashboards on this is very simple. Excellent and reliable albeit slow place to turn when investigating an incident, logs are easily available and sortable leading to quick and accurate determinations.
Business management solution for IT departments & MSPs
What users mention about Kaseya BMS See all reviews Billing is a terrible, horrible, no good feature. You have to approve billing items, then create invoices, then go into each invoice and choose an invoice "template", then send them out to clients. Good, for smaller 1-5 man operations it is recommended as it is simpler to configure and thus being less time consuming overall. I love that the software does everything in one screen related to my ticket tracking system. I also like the quickbooks integration.
Manage your projects from start to finish with Wrike
What users mention about Wrike See all reviews The Gantt chart is amazing and very handy as a project management tool and good for scheduling. It has a Customized automated workflows, and also can be integrated with so many popular Apps. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice. I supposedly had access to a CSM, but they never called. We want to stress that we love and recommend Wrike mostly for its ability to combine what we see as available features from other applications under one umbrella.
Project Management Made Easy
What users mention about monday.com See all reviews The managers are able to have a high-level view of how progress is going, while the team can see the daily details of each and every task. The layout is fun, colorful, and most importantly clean. The feature that I liked the most and is the most impactful is the ability to integrate with other software applications to bring in data to Monday.com. It creates a seamless integration. Monday.com is a great tool in my experience for smaller teams who need a robust solution to help with project alignment and goal setting.
Service desk & IT service management
What users mention about Serviceaide See all reviews The service feedback is awful. We can't embed the question, we can't personalize our forms, even the service feedback e-mail is bad. We are very pleased with the overall product capability, ease of use, and feature rich environment. Simple and effective product, great value for the business with easy adaptation and good additives.
Apple device management (MDM) for macOS, iOS, iPadOS, tvOS
Comprehensive DCIM software
Cloud-based platform for monitoring IT assets.
Server for secure file transfers and automated data backup
Remote monitoring and management solution for MSPs
ITIL Certified IT Service and Asset Management Solution
IT management solution for medium to large businesses
Workload automation platform for businesses of all sizes
Apple device management solution for Apple IT teams
Incident & response management tool for IT & DevOps teams
What users mention about AlertOps See all reviews Fund hands-on support during the trial is very helpful. Ability to do Manual Paging (which is awesome). The value for money is fantastic, much more affordable than other available software. It has a lot of integrations as well with phone notifications, slack etc. I am satisfied with AlertOps, my organization is looking to scale this model and use it in other areas now to help us save money. What users mention about Xandria See all reviews Ease of accessing the portal and the information that the tool provides is amazing. The reporting functionality is very valuable for our customers. Xandria provides detailed errors and notification and perform predictive analysis this notify us on expected future failures so we can prevent them in advance. We also had issues with SAP solution manager errors and notification being very hard to understand making troubleshooting very hard.
Virtual private network for remote and distributed teams
Cloud-based IT operations management suite
What users mention about Syxsense See all reviews Their customer service was also excellent. They were very quick to respond, always available to help, and good people all around. The system is super easy to work with, scans are fast and the color coding of systems is super useful. The web console can be a disjointed at times. Every now and then the page doesn't refresh properly and I am forced to go back and repeat the same process over again.
IT Service Desk & Asset Management Software
What users mention about SolarWinds Service Desk See all reviews We will gain a higher level of respect from our customer base after we show how we can keep up with their requests in a more timely manner. We will have better records for our IT HW. While it was a great out-of-the-box solution, it didn't offer the unique scalability we needed and the customer service wasn't helpful in growing the product with our needs. I like that, out-of-the-box, Samanage offers great core functionality with a stable product that ties neatly into a beautiful UI for the end users.
Smarter Cybersecurity Services & Solutions
What users mention about Webroot See all reviews I purchased this to clean up my computer - GREAT product and easy to install and use. Great reviews and I see why. This program can be used in different platafmormas and its price is competitive with respect to other antivirus in the market. It is light and does not slow down my machine. My overall experience has been great. I like the product so much that it is my go to for new PCs that come in.
Asset Management & Software License Management
A complete IT service management (ITSM) tool for business
What users mention about Freshservice See all reviews I feel bad even complaining about it because it's so simple to use but I feel as if the interface could use an update. I placed 2 trouble tickets and I had my account suspended because I apparently was harassing them. For a company or for freshers who are not familiar with ITIL process its a good way to address that. For the Price its one of the best products out there.
IT management platform for businesses of all sizes
Automated IT infrastructure visualization & management tools
What users mention about Device42 See all reviews Very easy to use, great customer service and great support. Any issues I have had, Device42 has been more than willing to help resolve. This tool helps a lot if you want to figure out the application or server dependencies. It gives a very good picture of server communication, capture all the inbound/outbound communications. It's great for keeping track of all inventory. This is exceptionally helpful with the number of leased devices we have as we have custom reporting alerting us when they are about to expire.
Network monitoring & visualization system for SMBs
What users mention about AdRem NetCrunch See all reviews The flexible notifications have alerted us when problems are occurring and we have been able to either prevent or recover from outages. Netcrunch works out of the box and autodiscovery is amazing. I would definitely recommend it for IT professionals. Our users are very pleased with the improved and timely support they are receiving since we started using Netchrunch.
Actionable IT alerting platform for enterprises
What users mention about xMatters See all reviews Ease of use, reliability and the find/assign with escalation capabilities. Having one tool to notify and also be able to do scheduling for on-call rotations is a benefit. Having the ability to instantly contact available volunteers to resolve incoming rescues, has helped us to significantly improve our service to animals and the community. The ability to just have users locate their xmatters notification email and then join the bridge off of that is great.
Simple service desk built on Jira
What users mention about Jira Service Desk See all reviews When there are large about of mini-tasks some of them can get lost. Unable to merge issues to another project. It has an awesome and simple workflow and helps with keeping things organized and tracked. Everyone in the company picked it up pretty easily and my team of IT supports are enjoying it as well. The Jira Service Desk has been a great tool within our company. I find the ability to customize your request with some required and some option fields really helpful.
Business antivirus with endpoint solution & server security
What users mention about AVG Business Edition See all reviews Constant irritating popups; this is basically a virus in and of itself by how annoying it is. It is not necessary for safe browsing if you aren't doing anything unusual. I love the fact that you can use the free service and see how you like it until you are ready to buy the product. It is easy to use and also worth learning about. I found this product fun to invest time successfully thus learning its function on this laptop. I love this product and proud to be using this product daily doing my school work.
A PSA Tool Designed To Run Your As-a-Service Business
What users mention about ConnectWise Manage See all reviews Great organization of information including client information, tickets, and if needed documentation. Highly recommend as it's a great solution for an MSP of any size. I love connectwise for IT helpdesk because there are so many ways to interact with the software. It provides the ability to look up customers fast, start tickets fast and resolve them quickly. What I mainly love about this product is it really helps me delivering more consistent service to my beloved clients.
IT management tool to centralize & launch remote connections
What users mention about Remote Desktop Manager See all reviews What I dislike most about this software is most of the time when I am using it, there is a horrible lag. I am not sure if this is because of the software or possibly the internet connection I use. I have really enjoyed being able to watch my problems be solved by someone miles and miles away. It's helpful to have an easy solution, and it's a great learning experience. Excellent and very useful generation of automated processes since you have a great set of functions that are easy to use.
Remote support for MSPs, IT service providers & helpdesks
What users mention about Splashtop Remote Support See all reviews Super easy to setup, deploy, and maintain. Cost was a driving factor and it fit well into my budgetary guidelines...very affordable in the realm of remote support tools. I haven't needed to contact support very much but each time I have they have been quick to help. More than anything in the IT world speed is paramount, these guys are good. Overall my experience with Splashtop has been a good one. Easy to use, user friendly, and inexpensive way to remotely access your PC from anywhere.
Award winning IT Asset Mgmt and Service Mgmt platform
What users mention about Alloy Navigator See all reviews The ease of use, ability to customize the software to our needs and the fantastic support we receive. I really like the variety of modules, and the tech support available to help out. I also like the ease of use for my technicians. The backend of Alloy is very confusing. Trying to change simple things can be extremely difficult since there is no search functionality and no documentation online.
Remote support software & unattended remote access
What users mention about ISL Light Remote Desktop See all reviews The customatisation (f.e. with our LOGO + Technician Name) of the interface is a nice AND easy thing, together with the selfstarting video-recording is a great advantage. We like the ease of use for both the clients and ourselves, we also like the easy file transfer feature and the ability to give easy Ad Hoc support. Very powerful and fast for how lightweight it is too. The integrations with Pronto are excellent too.
Remote Network Monitoring & Management in an IoT World.
What users mention about Domotz Pro See all reviews We love the various features Domotz offers. The ability to monitor all of the devices on our smart home systems with ease and received notifications as soon as a issue is found. Maybe my favorite feature is how it discovers all the devices on the network and does an amazing job of identifying them. Also the remote device connection feature is worth its weight in gold. The best feature for us has not been the monitoring (which is great) but has been the network speed test that get run.
On-premise and hosted RMM software for MSPs
Software Intelligence Platform - Full Stack Monitoring
Cloud log management and monitoring
What users mention about Loggly See all reviews I wish I would have thought of designing itIt's way more convenient than using your notepad to view your system logs. I give it a thumbs up as a great log viewing tool for sure. This is really great for discovering when your webhooks are hitting your server indiscriminately, or there are unknown api hits. One of the first of it's kind to offer cloud-based server logging that was straight forward to set up and didn't require the use of your own infrastructure.
SQL server performance monitoring
What users mention about SQL Sentry See all reviews There is just so much to review it's hard sometimes to tell what should be the main focus when looking for problems. Its a lack of training on our part not SentryOne. Overall it has been good working with them. CSR at the company is hands down a great resource and extremely helpful when I had an issue or just needed help getting something to work. There are errors or warnings that are posted that are transient. The overall score can be impacted negatively by transient states.
Turning Sight Into Vistion
What users mention about LogicMonitor See all reviews It has been my greatest pleasure to consistently underutilized and not take advantage of the vast configuration and customization options that this software brings to the table. It has made training new techs a breeze due to documentation and ease of use. They are responsive to requests and open to help you help them build the product. The LogicMonitor support team is also excellent and easy to reach. This is a great group of folks.
Uptime & performance monitoring made easy.
What users mention about Uptime.com See all reviews M a solo developer/admin for an internet-based company, and so it's crucial that we are immediately aware of any outages or problems with our sites. Tremendous value for our company, and great peace of mind for myself especially, as the overseer of our operations. Really great tool on the whole, all websites should use a tool to monitor the uptime and Uptime does the job perfectly.
Remote monitoring & management for managed service providers
What users mention about Naverisk See all reviews Ability to remote in to a system using different methods provides robust redundancy and hope for the great outcome. With a great Antivirus that Naverisk is partnered to we can be sure that our customers's critical systems are secure and stable. The Support team, they are all great, very helpful and knowledgeable. The roadmap / frequent upgrades are god.
The network and application monitoring software
What users mention about WhatsUp Gold See all reviews Whatsup Gold is obviously a good and useful product for people to use. The interface is friendly and the reminders are helpful. My experience has been pretty good, but as of right now we're looking at other more cost effective options. The product has limited functionality and is inflexible to use as a 24x7 monitoring tool. Software updates may fix some problems but often introduce more problems.
Remote support for helpdesks, call centers and organizations
What users mention about LogMeIn Rescue See all reviews There are a lot of options for delivering the connection info. There is good reporting, and the ability to capture screens, as long as we are working from the office, and strong APIs. This program is very easy for our staff to use, and very easy for the customer to initiate a support session. The ability to transfer client sessions between Tech Support reps is great. Mobile support is amazing as I love being able to remote into my home computer from my phone.
Purpose-built, private cloud for legal and accounting firms
What users mention about Abacus Private Cloud See all reviews Technical Support is usually difficult to connect with (1-2 hour wait for a call back). Would like to say they are excellent, but reliable is the best I can say. The experience was catastrophic. The on boarding team at Abacus Private Cloud was never able to transition our data from Amicus to AbacusLaw and we were within 10 days of missing a billing cycle. What we have enjoyed the most with APC is their customer service. The technicians that we have dealt with have been dedicated to finding a solution.
Remote monitoring & management platform
What users mention about SolarWinds RMM See all reviews This RMM is cost effective and web based, no need to install a bunch of software to use it. The ability to turn on components as you want to upgrade and grow is brilliant. What i like most about SolarWinds RMM is the the integration of multiple software solutions in one location. Also the SSO to other RMM software like Backup is great. I am able to keep the clients I have engaged and continue to service them with other IT needs. It works great for improving the client's performance and increasing my bottom line.
Integration platform for streamlining trucking logistics
On-premise based membership management software
What users mention about Club Sentry See all reviews I think this is a great application and I would recommend it to anyone. I think this is a great application and I would recommend it to anyone. A great product, but I would skip the fingerprinting option if I was given the chance to buy it again. What users mention about Sage X3 See all reviews Product is user friendly and locally built considering norms of Indian Government. Services of the company is outstanding. What I liked the most is the versatility it has to adapt to the needs of any type of business, a great alternative for ERP. I am happy with the product. I administer this product as well as another ERP and this one is substantially better in nearly every way.
Modern Club Management Software + Integrated Billing
What users mention about Motionsoft See all reviews Terrible customer service, only worried about if you have not upgraded to their new product. The Motionsoft system has always been reliable and when it's not customer service is always happy to help. The good news is you have full access and can mine your data as you see fit, or have other do this for you.
Professional Services ERP
ERP for small & medium-sized field service businesses
Client management for freelancers & SMBs
What users mention about HoneyBook See all reviews I LOVE how user-friendly it is. Customer service is AMAZING, I've had two different representatives reach out to me and make sure I was comfortable using the software (Thanks Mak and Lily!). I love how you put what you need and the vendors reaches out to me with their quotes and availabilities. It makes comparing quotes easy and payment function is also built in so it feels secure. Having a solid on-boarding process is crucial, and having HoneyBook helped me up my game SO much. I love, love, love how confident I feel in my processes, especially my on-boarding process.
ERP Software for Food Distributors
What users mention about entree See all reviews Being able to get programs built to our needs is very important to us. I have recommended this system to other distributors and would continue to recommend NECS. They have great customer service. The inventory program is great, as are the purchase orders, etc. I always enjoy working with the vendor. They take very good care of us.
Cloud based compliance management solution
What users mention about eCompliance Safety See all reviews Excellent filling system of safety documents. Great software to do hazard assessments. Overall very happy with my Ecompliance experience, we get great service from our account manager. Its mobile functionality and app is excellent, and simple to use. I like that i can very easily update and edit templates, and track training.
The World’s Leading, Most Deployed Cloud ERP Solution
What users mention about NetSuite See all reviews We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing. While this is not about the software, Oracle has been hiking up prices for the past few years, to the point that it's gotten costly. It might be a relevant barrier for smaller companies. Overall its good as in it does what it needs to do, and then some. It's useful but feel at times we are only touching the capabilities of this software other then really utilizing it.
More headspace for what really matters
What users mention about Actionstep See all reviews I used Actionstep in my previous company and it seems pretty good. However, after increasing the price, actionstep has not improved a lot and the billing system is still not work very good. We like how we can use our workflows to track each client thru the process. The reporting we receive is great and helps us stay on top of our business. This software is an elegant solution for volume practices that categorizes matters in useful and dynamic ways, and is interactive so you can keep track of the progress of each individual matter.
Automation software for all Professional Service Businesses
What users mention about Accelo See all reviews The Idea of Task Board is really nice and this is a very good tool for monitoring tasks and keep them in mind. Mentioning about their blog is good for creating loyalty. We have a lot of different tools and this interrogates with most of them. For those that doesn't the API has been a fantastic solution to get our processes working. Love the product as it allows to manage customers, projects, contracts, finances and time management in the same application. Great list of features in each of this areas to manage them.
Comprehensive ERP Financials Suite
What users mention about Multiview See all reviews The implementation process was a good experience. Since we have been operating on Multiview now for quite some now, the excellent first impression, has only grown. I have been unable to attend a user meeting as traveling to Canada is difficult and costly from Texas. Lack of communication over some of the solutions to the problems.
Health & Wellness Business Management Software
What users mention about Mindbody See all reviews Overall mindbody staff has been there to answer all of our questions, the over all ease that we have a global company continuing to improve their software makes me know we are in good hands. I love this Mindbody software because it helps me to locate fitness and wellness locations in my area. Mindbody has a great app you can download on your phone. I loved the training experience and the customer support is excellent. I feel that the overall pos system is very cumbersome and the reports aren’t exactly helpful.
ERP software for janitorial and security contractors
What users mention about WinTeam See all reviews It is a great help in organizing and ensuring managers and supervisors maintain appropriate and efficient staffing. Overall it does the job and the customer service is good and I am hoping to resolve some of our other concerns with it here in the future. Their training teams have been wonderful and very patient with us in learning new facets of the software. We hope to engage more with E-hub but we have not been able to implement it as of yet.
Cloud-based business process management (BPM) solution
Business management and project collaboration software
Award-winning work management solution
What users mention about Ravetree See all reviews Sometimes, getting alerts can be difficult. If you miss an email, you may miss an update or a tag in Ravetree. That it is really user friendly; never heard of Ravetree until I began working at The Bookkeeper. Wonderful tool to track and prioritize tasks. The comment section of RT is where I spend most of my time. I love the ability to comment and tag people directly in a conversation.
Full Suite of Integrated Business Apps
What users mention about Odoo See all reviews It has a very large community of users and with the best support for this type of applications. It has the best prices in the market and even has a free version for small businesses. Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP. We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
Collaborative ERP for business process management
What users mention about Business by Miles See all reviews They are very responsive to any questions and always do their best to provide the best product possible. Striven is a great product to use with a staff that is even greater to work with. Fourth, the software is extremely robust and not "buggy" at all; it's a solid system. Fifth, the accounting system is easy to use and full of most of the features a small business would need.
Membership management solution for boutique fitness studios
What users mention about fitDEGREE See all reviews My overall experience has been great. M so happy I switched from MindBody and I'm able to contact the team directly to resolve issues or have them teach me something new. I like that my clients like the app. They enjoy inviting each other to class and for the most part the software is user friendly. Working with fitDEGREE has been better than I expected. They are very responsive and this has helped me feel confident along the way.
Cloud-based CRM & Sales Automation
What users mention about Salesforce Sales Cloud See all reviews I like the fact that the website its pretty straight forward on what you need to do. But it would be great to see a video on how to do things on the software that most people aren't aware of. Never reloads, no one wants to use it, we lack most of the main functionalities that other companies have, they rolled it out too soon. The program is horrendous. I love how easy it is to store and navigate my files. I used this for business purposes and happy with the cloud.
100% Cloud-based ERP for small & mid-sized businesses.
What users mention about Ecount ERP See all reviews Could be more friendly and a better design...at the end this does not matter as what we want is the result. This software is very good, it is very customizable, and has the ability of being on the go. It can be a little robust while setting up but after all the information is ready in the system. Actually, is not the program but the CUSTOMER SERVICE that they have. They are super polite, nice and willing to help.
Visual collaboration tool for shared project perspectives
What users mention about Trello See all reviews Total frustration and annoyance. The boards didn’t make sense, it was hard to work with a group and it took a total project golden retriever (me) and turned me into an inspiration-drained napper. It was a wonderful experience using them for my internal organizational needs as well as client boards. And it was amazing to have integrations to other tools to keep things flowing fast and easy. It was a godsend to be able to see tasks that were in progress, had stalled or were waiting on my input etc. It's fantastic for collating information and for keeping dibs on my team and my own duties.
CRM/Agency Management System for L&H Insurance Agencies
What users mention about AgencyBloc See all reviews Thanks again AgencyBloc in your help in getting us started and your fantastic customer service. Some of the best customer service I have ever experienced, on top of a top notch product that makes figuring commissions so much easier. Worth the time to get it set up. I have used AgencyBloc for some time now. I have been very impressed with the ease of use and especially the customer service that I have received.
The retail operations platform for brands and retailers
What users mention about Brightpearl See all reviews The help guides and YouTube videos are great and the set-up is very user friendly. Compared to the alternatives on the market, I can't recommend this highly enough. BrightPearl has been very useful for helping us with our inventory tracking and reporting. The customer service is awesome, they respond very quickly with any question/comment we may have. We have just integrated Magento which works perfectly and links direct to our website. I would also recommend watching the you tube videos as these are very helpful in the beginning.
Project & Issue Tracking Software - See why we're #1!
What users mention about Jira See all reviews I like the ease of viewing all the issues on one dashboard that eased delegating tasks to lower management and proved to be a wonderful tool for project management. I love the workflow templates if offers out of the box. Jira also supports Kanban boards and has an awesome mobile app which can keep you up to date anywhere. For a non developer user there is too many things and options you get lost in the middle of it. So much complexity in terms of customization that me, personally end up being a little bit lost. What users mention about ServiceM8 See all reviews Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything. Overall we've loved how well it works in helping us to do our jobs better and take care of our customers. Also difficult to work out how to update out job card for other 3rd party contacts. Converting an email to a job seems to have changed for the worse and is much more difficult now.
Project Management for Creative Agencies & In-house Teams
What users mention about Function Point See all reviews We tested other project management software and finally decided for Function Point because it is easy to use, it has many advanced features that are easy to learn and the customer service is superb. From the ability to save templates of our most current jobs, to being able to pull reports to see which jobs are most profitable have been valuable to our business. Very difficult to use for projects that have open-ended costs and fixed costs combined--designed for one or the other, not both. Quickbooks integration has been very time-consuming and frustrating.
#1 Most User-Friendly Software to Run a Service Business
What users mention about Kickserv See all reviews They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system. I just can't say enough about the great customer service. Their tech support has just been awesome, and their price point is great compared to other software I have investigated. We love the simplicity of it, the work flow is really easy with the unschedule, scheduled, in progress, etc tabs. It keeps the jobs organized.
Win more won, get paid faster. Made for trades.
What users mention about YourTradeBase See all reviews Absolutely brilliant from the layout, ease of use, quoting and invoicing and the customer service and willingness to improve is the best I have experienced. Very pleased with the help they provide when needed and how straight forward the site is to use. The site is easygoing to navigate, its colourfulness appearance makes it good to use and impressive for the customers.
Security Workforce Management Software
What users mention about TrackTik See all reviews However, companies are so terrified about accountability that they ignore the concept of being "random" and the TrackTik system seems to support this. User friendly, the patrol features works wonderfully, incident reporting feature is good but would be better if it can be made simpler when creating report templates. Good analytics function available to find out the strength and weakness from the report. Users can use this software to find out client’s behaviors to best satisfy their needs.
Dashboards & automated reports for data driven teams
What users mention about Klipfolio See all reviews Klipfolio support team is fantastic: very responsive and actually helps me dig into the formulas and components and improve my confidence and competence in the tool. Almost any integration is possible via a plug-and-play system - no coding required at all. Klipfolio also has super useful templates to help inspire you on how to organise your dashboards. Also absolutely love the feature that allowed you to preview what parts of a function did - great for debugging. I like how Klipfolio gives you to set Dynamic variables(Fetch to Data sources Queries).
Construction software made for custom builds, by CoConstruct
What users mention about CoConstruct See all reviews It's also great to know that they are continually working to improve this software to make it even more user friendly for construction companies. It creates a consistent method for recording and communicating with clients and trades. Coconstruct help team is amazing and always takes the time to help us figure out how to do something. The program has been really great for improving our tracking and management of changes and decisions. The software continues to improve and add features, which is great and the support is excellent.
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000. Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions. The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
Diagram tool to draw any type of chart or diagram
What users mention about SmartDraw See all reviews This software has so many awesome templates that helped me desing what I wanted to do with my yard. It made layout a snap and was a pleasure to work with. Connecting the lines can be a bit frustrating at times but it could just be the lack of experience with it. A program that is incredibly complicated to understand. They attempt to simplify the architecture process but it is miserably complicated and lacks an intuitive interface.
vcita: Build a business you’re proud of.
What users mention about vcita See all reviews I love the ease of navigating through this software. It’s very user friendly and if I have questions I can call and get friendly customer service. Our clients struggled with the appointment process and became frustrated with the system. We had to go another direction and were out $615 for only three months of service. Support very good except they are not interested when I ask them about integration with our CRM.
Ecommerce Automation Platform to Improve Customer Experience
What users mention about Orderhive See all reviews It is frustrating that they are now refusing to refund our monies, which in reality, is a tiny portion of what we have spent in time and wages on this project. A great product with amazing support and all at a fraction of the price of their competitors. Customer service is definately the high point. If I can be polite and say they are very patient, helpful and we are NOT an easy business/customer to fit software to.
Custom business management platform for tree care companies
What users mention about ArboStar See all reviews ArboStar is a great service if you operate a tree care business and want a competitive advantage. Automatic following up was a great features and it helped me improve my confirmation rates significantly. We have a great relationship with their customer service team, which has led to helpful system tweaks and updates.
All-in-one, client-focused project management for teams.
What users mention about Avaza See all reviews The easy to use interface, which translates to mobile super easily. Really happy with a couple of features I cannot find elsewhere, which helps our companies efficiency and flow. With Avaza I have better control over the timeline and status of my projects. I love the invoicing and ability to send out the invoices and communications directly from the app. Avaza allows me to keep all my clients and their individual projects in one place without sorting through a maze of emails (or worse - missing an email).
A cloud-based client management solution
What users mention about Pike13 See all reviews Families are unable to manage each other so each child has to have their own unique email address to have a waiver on file as well as an account with us. Parents are always mad about this. Ease of use, and reliability are amazing. But my FAVORITE thing is definitely the staff app. Secondly, the system works great, it has many great features and I enjoyed using it.I was able to easily figure every piece of the system out with relative ease. Also, love the widget feature.
Streamline operations. Increase profits. Grow your business.
What users mention about simPRO See all reviews Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro. The software has been great and had performed as described. The integration team has been awesome as well. The workflow in simPRO is quite comprehensive and yet logical. We love the ability to turn a lead into a quote... then track it into a job, and to an invoice and payment.