BriteBiz Reviews - Pros & Cons, Ratings & more

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BriteBiz is a booking and event management software designed to help venues streamline and manage their back office processes including accounts, sales, operations, as well as bookings, contracts, inquiries, payments, and more.

BriteBiz

Android

Web-based

Windows

iPad

iPhone

Customer Experience Manager

Excellent service - a number of improvements that I have suggested have been implemented and quickly which is a great sign for a SaaS product.

Owner

Some features are awkward to work with. It does not work with Outlook calendar.

Consultant

What I liked most about BriteBiz is its intuitive and user-friendly platform, ensuring a seamless onboarding process.

It's difficult to say this because it's unfair. BriteBiz was made for venue management and I am a Caterer.

I love this program for my catering business, would recommend them to others.

Venue Director

All information is captured and visible to the relevant departments. The fact that our couples can access BriteBiz is fantastic too - it really professionalises the process.

The support when you have a question or need things in the software to work differently for your unique business...was amazing.

We have had an overall positive experience. All support requests are answered in a timely manner, and any questions are answered quickly.

But when I do have the odd questions, they get back to me quite quickly.

Gather

There isn't much I don't love about the system. Any time there is feature that I think could be improved, I reach out to the team and they have an explanation, a solution, or even a potential new development idea that actually goes into affect- this isn't always the case with other software companies. 

One of the best business decisions we've ever made!

We have had a positive experience in switching over to BriteBiz.  We were using our old platform for over 15 years so we knew it would be a challenge.  But the buildout and deployment to our team went a lot smother than expected and we are so grateful that we made the change.  The ease of use and client portal has made our jobs so much easier. We look forward to the future enhancement to the platform!

Would highly recommend BriteBiz to Event Venues!

Overall it's been positive, especially recently when BriteBiz has been more responsive to our business needs and has been making some recent updates to their software which have materially improved our usage of the software and business.

BriteBiz - Updated Review

We're all super happy! The customer service and product are both stellar.

We love Brite

Having been a user of BriteBiz for over 3 years now, it is the employee/software our business simply couldn’t be without. 
It’s a feature rich, easy to use, complete solution for managing our bookings, clients, all whilst accelerating the scale of our business. 

An incredible piece of software that we simply cannot be without. 

I had them hold my hand, help me set it up and really get me started using their program.  Once I was using it and getting more and more comfortable, they have heard from me less and less.  But when I do have the odd questions, they get back to me quite quickly.  I notice upgrade/updates and can tell they are still working on making BriteBiz better, which I appreciate very much (but they don't make too many massive changes, too often).  I love this program for my catering business, would recommend them to others.  

The Easiest Program for a Small Business Caterer Who Means Business

Incredible experience. Very beneficial and would highly recommend

Fanatastic System

My experience has been very positive.  BriteBiz are always looking to improve and add new features.  The recent update to link in with Calendly has been very beneficial to us.

Imperative to our business

BriteBiz not only met but it exceeded my expectations. The suite of tools offered has resulted in a remarkable transformation in event businesses.

BriteBiz is a game-changer!

Great Product

It's an incredibly powerful system that was super easy to implement. The whole team loves it.

I haven't made use of functionality but that's more on my side. Nothing really comes to mind as I had a list of requirements which it meets.

BriteBiz Reviews (2025)

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