Contractor Compliance is a compliance management tool for hiring organizations and contractors across a range of industries. The cloud-based platform aids with collecting, qualifying, managing, and tracking contractor documents whilst offering tools for tracking projects and paperwork, checking qualifications, and managing subcontractors. Contractor Compliance aids hiring organizations in tracking their paperwork and managing deadlines for compliance requirements, and helps contractors to upload their documents with ease in order to streamline the compliance management process.
For hiring organizations Contractor Compliance can be used to manage contractors and any related contractor compliance requirements from one central location. Hiring organizations are able to collect documents via email, mobile capture, or using the drag and drop interface on a desktop, meaning all documents can be stored and tracked from one central location. Compliance levels can be tracked in real time, and due date indicators alert users as to when compliance requirements or documents need updating. Contractors can upload documents to the Contractor Compliance app using the drag and drop interface on any desktop, or by uploading photos from a mobile device. Automatic notifications are sent to contractors to remind them of upcoming renewals or requirements.
The Contractor Compliance Team was great to work with. They're friendly, diligent, and always available to answer your questions and help you navigate the Contractor Compliance system. Working with them was a very enjoyable experience, and it's clear that they stand behind their brand 100%.
The Contractor Compliance Team was great to work with. They're friendly, diligent, and always available to answer your questions and help you navigate the Contractor Compliance system. Working with them was a very enjoyable experience, and it's clear that they stand behind their brand 100%.
Pros It's very easy to use as both a contractor and as a hiring organization. As a bonus, on the rare occasions that you don't know how to do something and can't figure it out for yourself, their support team has your back. It's great that we can eliminate spreadsheet tracking mechanisms and other archaic methods, and the automated features are a real time saver. It's also easier and more value-effective than other similar products.
Cons There are a few aspects that could be developed further, like reporting capabilities and contractor add-lists. The contractor compliance team is always soliciting feedback from its users though, and are constantly working to improve the platform and its functionality. I have full confidence that the software will keep getting better as time moves on.
When we initially had a call with Contractor Compliance they told us with confidence that the on-boarding is completed quickly and will go smooth. I thought, " we will see". Much to my surprise, they were true to their commitment. The team stays on top of everything and becomes an extension of our team. They work very hard to ensure we are satisfied and that our contractors are treated with the same high level of service.
When we initially had a call with Contractor Compliance they told us with confidence that the on-boarding is completed quickly and will go smooth. I thought, " we will see". Much to my surprise, they were true to their commitment. The team stays on top of everything and becomes an extension of our team. They work very hard to ensure we are satisfied and that our contractors are treated with the same high level of service.
Pros While the software is what we were interested in, it was the amazing customer service that really made our on-boarding so simple. They took a complicated process and made it easy and quick.
Cons It is difficult to get contractors to understand the benefit, especially when they never had to do something like this in the past. But once again, while this is a con, the service we receive from our team provides assistance and information for our contractors to better understand the benefits and they sign up!
Our overall experience was excellent! Contractor Compliance staff provided tremendous support during the implementation phase and are always available to assist with any issues or questions. Our contractors like it because of the low cost.
Our overall experience was excellent! Contractor Compliance staff provided tremendous support during the implementation phase and are always available to assist with any issues or questions. Our contractors like it because of the low cost.
Pros It is easy to use and navigate. I also like the dashboard,reporting functionality, and being able to customize our requirements. Our contractors are able to see their requirements easily and communicate any questions or concerns easily.
Cons I would like to receive email notifications when contractors have questions, there is a document to review, etc.
Deciding to partner with Contractor Compliance was a great choice. We are now saving tons of time not having to reach out to contractors manually through countless calls and emails to reach our compliance obligations. Which leaves more time to actually monitor the safe work practices of contractors and keep our employees safe. Less time dealing with paperwork makes me happy :)
Deciding to partner with Contractor Compliance was a great choice. We are now saving tons of time not having to reach out to contractors manually through countless calls and emails to reach our compliance obligations. Which leaves more time to actually monitor the safe work practices of contractors and keep our employees safe. Less time dealing with paperwork makes me happy :)
Pros The team at contractor compliance is so easy to work with. The enthusiasm and dedication of the team members, and their level of service to myself and my contractors is outstanding.
Cons The first few days after going live was a little stressful. I was getting calls from a lot of my contractors to get clarification on the program. But Contractor Compliance gave me all the tools and answers so i was prepared to take the calls and answer any questions that came up. After a few days i stopped receiving calls and things started to pick up pace. Within a couple of weeks we had 60+% contractors registered.
The process of implementing this program and getting contractors on board has been made easier by the tons of support of rep. He has been a crucial part of helping our contractors work through any questions they had and the many that I had. If there was any issue he was easy to reach and quick to reply with the solution. Before we had our shutdown and were to have many contractors in, Rep took the initiative to offer his help in getting all our contractor up to full compliance so we would have no issues getting anyone onsite.
The process of implementing this program and getting contractors on board has been made easier by the tons of support of rep. He has been a crucial part of helping our contractors work through any questions they had and the many that I had. If there was any issue he was easy to reach and quick to reply with the solution. Before we had our shutdown and were to have many contractors in, Rep took the initiative to offer his help in getting all our contractor up to full compliance so we would have no issues getting anyone onsite.
Pros It is quick and easy to check the status of contractors and approve and reject documents. I also like the ease of communicating to contractors of why a document was rejected and they usually correct this in a very timely manner. I also like how you are able to customize your requirements to what your company needs.
Cons There were a few technical hiccups when starting to use this program but it was corrected very quickly.
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