Our overall experience was excellent! Contractor Compliance staff provided tremendous support during the implementation phase and are always available to assist with any issues or questions. Our contractors like it because of the low cost.
Pros
It is easy to use and navigate. I also like the dashboard,reporting functionality, and being able to customize our requirements. Our contractors are able to see their requirements easily and communicate any questions or concerns easily.
Cons
I would like to receive email notifications when contractors have questions, there is a document to review, etc.
Rating breakdown
Likelihood to recommend: 10/10
I found it a big learning curve or me but once I started working in it I love it and love the help Contractor Compliance give me, super supportive.
Pros
I love the fact that I can view and work on Contractors within our 4 companies. I also find it very easy to use. A bit overwhelming for Contractors who have not utilized a system like this before but once they start working within the system realize how easy it is.
Cons
There is a few things that could work a bit better but they are constantly working on upgrades to fix those issues.
Rating breakdown
Likelihood to recommend: 10/10
Would suggest to anyone to get it.
Pros
This software has been so helpful for saving our company time and money. Contractor Compliance took care of everything for our onboarding process and set up everything to our specifications. Our rep [SENSITIVE CONTENT HIDDEN] has been amazing to work with and this has only made this process better. Would suggest this to anyone.
Cons
Honestly, nothing. It has been easy and great to use.
Rating breakdown
Likelihood to recommend: 10/10
Pros
Set-up was fairly easy and it does the basics for me.
Cons
There are features that it needs that are not available. Example - We use quite a few contractors and unless you know what the contractor does, you cannot filter by functions. If I want to filter all my sub-contractors by Hydrovac Service, I cannot do that. It makes it difficult for Managers to find a contractor that we already have set-up if they don't know what service they provide.
I have been told for a year now that you are working on NAICS codes but I don't know why there just couldn't be a comment section that I can put in their type of service and filter? seems like an easy fix to me.
Rating breakdown
Likelihood to recommend: 2/10
From the first contact, the onboarding experience has been straightforward, friendly and enthusiastic. The team understood the problem I was trying to overcome and it felt that my initial contact, my customer services manager and I were a team addressing this rather than it just being a business transaction. The software is also easy and intuitive to use.
Pros
The feature that attracted me to this software was that the contractor uploads documentation and all that is needed from our site team is to approve this. Identifying missing documentation is easy as it's visible on a dashboard. So much time is spent chasing documents, checking status, monitoring expiry dates and filing documentation by trying to manage this manually.
Cons
Some of our contractors were a bit dubious because the charge is in USD but they are based in the UK.
Rating breakdown
Likelihood to recommend: 10/10
$0 for hiring organizations.
Contractor pricing plans:
Essential Package: $190/year for contractors that work with 1-3 hiring organizations
Premium Package: $500/year for contractors that work with 4-10 hiring organizations
Enterprise Package: $1100/year for contractors that work with 11+ hiring organizations
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