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Cloud-based contract management software
Value for money rating
4.8
/5
108
Price starts from
299
Per month
Other
What users say
AK
Awani K.
JC
Joe C.
Price starts from
29
Per month
Pricing model
Free trial
Price starts from
10000
Per year
Pricing model
Free trial
Price starts from
39
Per month
Pricing model
Free trial
Price starts from
14500
/user
Per year
Pricing model
Free trial
Price starts from
59
Per month
Pricing model
Free trial
Andrew L.
Verified reviewer
Program Development, 11-50 employees
Used monthly for 1-2 years
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The support staff is awesome. They're friendly and responsive. The company is still small enough that the owner is involved, and you can tell that the rest of the team works closely with the ownership team.
It was a bit expensive for our particular use case. To be fair, the company did offer a generous price for us that better fit our budget.
Francis N.
Verified reviewer
Hospitality, 501-1,000 employees
Used daily for less than 6 months
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Product was easy to use and understand. Customizations came naturally as you work through the process of uploading and completing contract records in the system.
While the reports can be customized, a richer dashboard would be nice to see. Charts and tables with counts of upcoming contract renewals is one example of how this view would be beneficial. A table showing contracts that are completely filled out would also be nice to see.
Maureen B.
Marketing and Advertising, 201-500 employees
Used weekly for 6-12 months
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It was very easy to set up and roll out to all our different departments. It is a very cost effective and organized way to have a single location to keep all important contracts safe and accessible.
The service is very user friendly. Not complicated at all. I really like how easy it is to search documents, and the linking and reminder features are very helpful in keeping things organized.
The A-1 assistant could use some tweaking, not always accurate. The system is missing the ability to delete contracts while within the contract details page.
David M.
Verified reviewer
Environmental Services, 51-200 employees
Used weekly for 1-2 years
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We can find agreements whenever we need to with the click of a button. It has NEVER failed us once.
Integration easy, on-boarding easy, user friendly, cost effective, great layout, always works
Nothing that I can say has been a con or issue.
Joe C.
Biotechnology, 11-50 employees
Used weekly for less than 6 months
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Our main goal was to find a contract management system that was easy to configure and implement, easy use across all departments within our organization with little training and allow us to confidently manage our contracts without the need for additional resources and ContractSafe provided us with exactly that.
Very user-friendly system which was easy to implement, all at a reasonable price. The product has all of the features we need to manage contracts, it is easily customizable, and [SENSITIVE CONTENT] and the customer support team are outstanding! They are very responsive and willing to do whatever it takes to ensure their customers are set-up for success.
The only thing I can think of is having the ability to control which documents flow into ContractSafe from DocuSign, other than by user. It would be great if there was a flag or other filter based on other criteria, even if it was more manual.
KelliJo G.
Hospitality, 201-500 employees
Used weekly for less than 6 months
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ContractSafe staff have been very helpful with start-up and transition from our old system. They are always available when I need them, either via email, phone call or online chats. They have also made an edit that I requested, which is nice to have them be so flexible.
VERY User Friendly. Great Report Features. Extremely Customizable. Reliable Automatic Email Notifications. PDF Search Feature.
We often have more than one active contract document at a time, so it would be nicer to have all of them together, rather than one on the main page and the others put on the Related Docs page, but it just takes some getting used to. Our old system was free of charge, so hopefully the Exec Members see the value in ContractSafe and do not halt the use of the program.
Anonymous Reviewer
Verified reviewer
Construction, 501-1,000 employees
Used daily for 1-2 years
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We had been searching for a method to convert our paper routing and approval process for all of our contracts for many years. We attempted to solve the problem with a customized product tied to our accounting software and that effort was a miserable and expensive failure. Contract Safe was literally up and running within a day and we customized the product ourselves to meet our needs. Customer Service is incredibly responsive to assist at any time.
Contract Safe is user friendly, easy to customize without the need to engage in a complicated build-out and a simple cost-effective solution to a long-standing need to convert our contract archive and review process from paper to a web-based application. Customer service is also top notch!
The software is a little glitchy from time-to-time and some features are not customizable but the cost effectiveness has allowed us to creatively work - around any issues we've faced and the customer service response to any issues is immediate.
Pieter-Francois T.
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for 1-2 years
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ContractSafe is very easy to implement and definitively solved our problem of securing contracts and keeping track of the contract's lifecycle.
Documents can take a while to load, which means we've had to enable the feature whereby users can download copies to their harddrive in order to view faster. Ideally, I'd like to prevent users from downloading contracts.
Will T.
Education Management, 201-500 employees
Used daily for less than 6 months
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We have only been using the software for about a week, but the launch has been seemless. The training was great, and the contractsafe team has been extremely helpful.
First and foremost, the training that was provided during the implementation process was amazing! The virtual tour of the program gave us a deep dive into how we can best utilize all of the functions and develop strategies on how to organize our folders, custom fields and tabs. We were uploading contracts and organizing our information right away, and within days were seeing the true value of this solution. The help section not only provides great articles and videos, but the customer service team is always quick to respond if we have a question.
Honestly, i haven't found anything i don't like yet. But i am confident, when i do the contract safe team will be there to help me work through that challenge.
Colleen M.
Hospital & Health Care, 5,001-10,000 employees
Used daily for 2+ years
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I LOVE ContractSafe! Other “solutions” are too big, expensive and cumbersome. Customizing ContractSafe is so simple and I get just what I need the moment I need it. I no longer need budget dollars and months to make a change that improves efficacy, visibility, or compliance. I’ve been a professional contract administrator for nearly 20 years, implemented at least 6 other contract management systems, and I’m always impressed by ContractSafe’s ease of use and immediate and helpful customer service (which is rarely needed.)
Unaware of an email repository; it could be helpful.
Annaleise B.
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
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The purchase process was easy, the pricing was great, and the product was extremely easy to use and setup. We started with 330 client contracts and had a good framework for analysis and reporting on contract terms within 30 days. Every question we had as we went (there weren't many) was answered quickly and completely by the support team. Knowledge is power and ContractSafe has given us the ability to know our customer base and the terms of our agreements. This knowledge has equipped us to make decisions around investing in our software and upselling opportunities. We finally have reminders for termination dates so we can renegotiate contracts and connect with our existing customers. Next steps- Salesforce Integration!
AI Technology, Categorization, Reporting
We thought it was weird the notes section didn't allow spaces. Minor inconvenience.
Anna C.
Hospital & Health Care, 1,001-5,000 employees
Used daily for 1-2 years
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Excellent product and customer service. Every cost effective.
This was very easy to implement and integrate with other systems we use. It’s also very easy to maintain. I use the document search feature a lot and find it really useful. The software is intuitive and I can add users who benefit immediately - without having to onboard them and train them on the software. It’s amazingly versatile and has exceeded my expectations all the way around.
The AI has improved a lot over the time I’ve been using ContractSafe. In the beginning there were a few misses. It’s much better now.
Anita M.
Farming, 51-200 employees
Used daily for less than 6 months
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We were assigned an account manager and the customer service has been exceptional. There is unlimited training available so whether that's in a large group or an individual wants to have a call regarding how to set up a view or a report, you just have to request a time on the manger's calendar. Usually same day is available. Their chat feature is very helpful and have utilized it several times. There was no timetable for training or uploading existing contracts. They provided sound advice on the best way to do things based on what other customers have done. They did not try to limit how we could do things but guided us on best practices.
We looked at multiple software programs. I appreciated that one of the owners called regarding my inquiry. As first time users of a contact management software, we wanted easy to use, good customer service, and a program that gave us the functionality we needed but not complicated in how we use on a day to day basis. We looked at a number of systems, eventually coming back to ContractSafe because it's easy to navigate and do to its price point.
We are taking out time to fully integrate but I have not found any features in the software or the process that I felt hindered or delayed our company moving forward.
Kristen H.
Higher Education, 11-50 employees
Used daily for less than 6 months
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- tracks my contracts - tracks cost and billing codes for my contracts - gives sales people read only access to view the contract statuses - allows me to tag contracts and leave notes for myself for the future
I was surprised at how easily I could customize the software for me. Without even reading the support docs I was able to create custom fields for the contracts and customize the folder names. I tried several other software products for this (Agiloft, Dubsado, Hubspot and Zoho). We already use Hubspot and Zoho for other reasons, so I thought they would work. I think you could use this software without customizing it, but we sell different products and have different sales members, so I needed the flexibility.
I'm not sure what the downsides are yet; I wouldn't have purchased it if I didn't think it was going to work for me! I guess I wish that pricing was the same for month to month and annual, and there is a little bit of a price break. Also, they might want to consider a two week trial, because sometimes it is hard to test everything in just a week!
Todd K.
Law Practice, 51-200 employees
Used weekly for 6-12 months
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We are now completely organized. Before ContractSafe, we missed the opportunity to exercise an option and get out of a lease. It will cost us hundreds of thousands of dollars. With ContractSafe, that will never happen again! We can't say enough good things about it.
We are a low-level user without the full benefit of all its features. And even with what we have, it sure does wonders. The amount of information it stores in easy to use and easy to access folders and location speaks volumes. Having the ability to tailor the folders, make Tags that work for me, set due dates and reminders, and customize the views is just incredible.
An ability to export data into an Excel format would be terrific. Than again, with more expensive versions, that might exist and I just don't know it.
Thanks for the great review! You can export easily to Excel. We'll have someone from Customer Success reach out to show you how.
Julie H.
Biotechnology, 501-1,000 employees
Used weekly for 2+ years
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23andMe has been a client of ContracSafe for three years and during that time, we have seen first hand how invested ContractSafe's team is in their users, the growth and ease of use of their site and continually making ContractSafe one of the best ways to store, search and organize your contracts as well as a to set reminders, print reports and manage user settings. This will be a game changer for your company!
Constantly improving, easy to use settings, multiple ways to manage contracts as well as connect related contracts.
The "Dashboard" page had a "key dates" section at the bottom that we didn't find useful. The only other field that would have been helpful is one to indicate the internal business owner to contact.
Gord M.
Verified reviewer
Computer Software, 51-200 employees
Used weekly for 1-2 years
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Previously we had contracts for our company stored in filing cabinets, email, network drives, etc. With multiple locations in two countries, finding the latest version of a contract was a challenge. Now ContractSafe is the "single source of truth" when it comes to contracts. It is easily searchable and flexible and saves us substantial time in hunting and searching for contracts.
- Software is intuitive and easy to use. - Company is very responsive to support requests - Company is continually enhancing the product - Unlimited users for a comprehensive price - Priced affordably relative to other options in the marketplace.
- Some issues with the OCR not recognizing all contract documents, but the company has recently updated the OCR engine.
Awani K.
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 6 months
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Our pain points were creating workflows, receiving timely notifications, and having an easily searchable repository.
Ease of transition, cost, and the AI data extraction system.
That attachments are not searchable in their text body.
Holly D.
Electrical/Electronic Manufacturing, 5,001-10,000 employees
Used daily for less than 6 months
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First, the team at ContractSafe is amazing. From sales to customer support, they go above and beyond for those of us who aren't too technically savvy and make it so easy! Second, the value of the tool for the spend is excellent especially when you are making a business case to upper management and finance teams. Finally, the ability to start using the software from day ONE is an incredible ROI story!
It's so extremely easy to use and set up. It gives us all that we need without having to spend hours of development and training for users.
I haven't found anything I don't like just yet! I researched to find a software that would meet our needs as we outlined them, and ContractSafe meets them all so far!
Rob S.
1-10 employees
Used monthly for 6-12 months
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This is a great product. As a small business business owner, at any given time I have 50+ active contracts between vendors and customers. I've always wanted a product like this, but found the options to be way too expensive. So, instead, I've historically managed my contracts using an old fashioned windows (and now Dropbox) folder. No longer. With ContractSafe's great features and low price, I've converted over (its been about six months now) and love it. I have saved hours and hours of time AND been able to stay on top of auto-renewals and address them before it's too late.
Everything. In particular, I appreciate the user interface - its very intuitive and easy to use. I haven't needed to use any of the tutorials or contact support. In terms of features my favorites are the OCR feature that scans the bodies of all of my contracts so I can search for key words. And, of course, the remidner feature which sends me an email anytime an auto-renewal is about to kick-in.
I don't know much about the quality of customer support because I have not had to use it.
Stephen B.
Telecommunications, 11-50 employees
Used daily for less than 6 months
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As a small high tech company we've always struggled with managing, sharing, and searching through our contracts and investment materials. With ContractSafe it's simple, cost effective, and we look like pros!
Instantly find documents Access to documents and summaries from anywhere Can use for contracts and investor documents Easy date reminders New features keep making it even better
Doesn't handle the contract formation process, but most companies like us don't need that ???
Joi R.
51-200 employees
Used daily for less than 6 months
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We looked for a good, general purpose contract manager and were amazed at how expensive most of them were. We needed something easy to use and get started on. This product has been great! It does just what we need, requires no learning curve and has great support. Best of all it's affordable and a great value.
Amazing search Automatic OCR Great UI and ease of use No implementation required Very intuitive Simple reminders
Doesn't do full life-cycle management, but that's not what we wanted.
Mitchell K.
Real Estate, 51-200 employees
Used monthly for 1-2 years
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We needed a secure, easy-to-use product to house contracts that were scattered around the company. It needed to OCR all the documents so that we could easily search for docs. We didn't need a lot of fancy features. We just needed something that got the job done at a price that was reasonable. We looked at a number of different options (and there are many!). But most included features that were not useful to us, and were also very expensive. ContractSafe was the sweet spot. We are very happy with our decision!
cost-effectiveness, simplicity, does what it is supposed to do without additional features that we would never use
I can't think of any. it does what we want it to do
Joshua K.
Internet, 201-500 employees
Used weekly for 1-2 years
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I have tried a lot of different approaches to the problem of contract management in my career from clunky, home-grown shared files and spreadsheets to expensive virtual data rooms. ContractSafe is by far the best one I've found with its robust features, ease of use and great price point.
Ease of Use Robust Features Good Price
No cons were added to this review
Drew S.
Used weekly for 1-2 years
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The ease of use. The ability to store, manage, and search contracts is very helpful. Pricing is reasonable as well.
Nothing that is a show stopper, just some minor interface items but overall the software has been great and does what we want.