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ContractZen Reviews
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Pros and cons
Nora I.
17 reviews
Recommended
Petri A.
Verified reviewer
Computer Software, 11-50 employees
Used weekly for 1-2 years
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ContractZen is a great SME/team contract management SaaS tool with no upfront installation and a very very fast ROI. The system supports typical alerts, comes with a reasonable data model and is easy to teach to the team. The eSigning support is very helpful for those, who work in a field, where you originate a lot of contracts: sales, legal etc.
Easy to use, rapid installation, data model and support for e-signing. The roll out was straight forward: the user interface was easy to understand and did not require long sessions on usage. The biggest benefits for us are the alerts on contracts requiring review or activity and the speed of e-signing once agreement has been reached.
The iOS client is not as good as the mobile web version is. We tend to use ContractZen from mobile browser instead.
Chirag S.
Insurance, 51-200 employees
Used monthly for 6-12 months
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ContractZen was a joy since the beginning. The barrier to entry was very low; I could just create an account and test out the features. It's intuitive. It took less than 20 minutes to become productive. I could generate value immediately. Doing single sign on was very easy. Account manager was exceptionally easy to work with and very knowledgeable about the product. ContractZen didn't even appear to compare themselves with anyone. They were clear about the value they offered and asked me to just try it out if I had interest. Loading contracts was super easy. ContractZen was able to OCR information and make PDFs and well as metadata searchable. In a matter of days we had moved many contracts to ContractZen.
ContractZen was exceptionally easy to start with. There were no barriers to entry. I tried it out for a few days and signed up even before the trial ended. Our needs were simple - manage contracts, get reminders of expiration, search contracts and attach documents. We got all of that and more.
Nothing comes to mind. From a product design standpoint, ContractZen could create tools for users to troubleshoot single sign on (SSO). In absence of that, I found customer service to be exceptional.
Dear Chirag, thank you for leaving us such a wonderful review! We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Christian L.
Computer Software, 11-50 employees
Used weekly for 6-12 months
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I now have all our document of importance in one place, easily accessible.
I needed a simple storage systems for company official document. Setting up and adding stuff is easy. Finding stuff is also easy. Ability to create datarooms is a good feature.
I think seeing a clear overview of which documents are where, understanding the difference between tags and keywords is not obvious. The visual design is quite rudimentary.
Dear Christian, thank you for your review. It is nice to hear you have enjoyed using our service. Also, we are sorry that our service did not match your expectations fully, and we appreciate you bringing this issue to our attention. We have already contacted you directly to investigate your feedback further and to resolve the issues as quickly as possible.
Aydan G.
Entertainment, 501-1,000 employees
Used daily for 1-2 years
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Super quick and helpful team when needed. Being able to create custom tags. Being able to export the list of contacts to Excel sheet.
E-signature tool is not well-integrated. (DocuSign - gives error messages constantly in the CZ dashboard) The Search function does not work properly, not very efficient.
Dear Aydan, thank you for your review. It is nice to hear you have enjoyed using our service. Also, we are sorry that our service did not match your expectations fully, and we appreciate you bringing this issue to our attention. We have already contacted you directly to investigate your feedback further and to resolve the issues as quickly as possible.
Jonas P.
Oil & Energy, 11-50 employees
Used daily for 1-2 years
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We had problems finding a tool that could gather all contracts , supplier as well as customer contracts and that at the same time fulfill almost all of our internal requirements.
Tick almost all our boxes.!
lack of payment methods.
Dear Jonas, thank you for leaving us such a wonderful review! We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Also, we are planning to add more payment methods in the next coming months.
Nora I.
Verified reviewer
Used weekly for 6-12 months
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You know the feeling of sometimes thinking: "How did people work before they had email?" I have the same feeling after having set up our main contracts and documents in ContractZen. How did me and my team manage our key documents and contracts before this? Now we can acess the key contractual information fast, where ever me and my team is. This increases the response time and gives the possibility...
Easy to start using. Intuitive, Reliable. Secure.
No cons were added to this review
Anonymous Reviewer
Verified reviewer
Used daily for 6-12 months
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The drag and drop as well as hashtag features are excellent! It was very easy to learn and our team loves this software!
The mobile version is not as functional but with the future updates I am sure the software will be upgraded.
Mirinda F.
Retail, 1,001-5,000 employees
Used daily for less than 6 months
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Centralized Contract management
Ease of use, audit features, inexpensive, user friendly, reporting is thorough
The ability to customize more fields/options would be handy, automated report generation would be a nice feature
Dear Mirinda, thank you for your nice review. We are thrilled that you have enjoyed using our service; our team will definitely be happy to read what you wrote. Thank you also for pointing out the issue about customization and automated reporting. We will work to improve those features and contact you to get more detailed suggestions!
Jere V.
Computer Software, 11-50 employees
Used monthly for 6-12 months
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It's a great tool to be always ready for DD and digitise your workflows. I also love the fact that you can use SignHero via ContractZen because then you get two superb solutions in one package. They have built a solution not only for heavy-users, but also for those who only need some of their features. Again, value is really great!
The value compared to price is great. Also, very fast and helpful support.
UX is hard in this product category. As a first-time user I sometimes felt that UI was a bit too crowded, but compared to other similar kind of products, ContractZen is really fast to onboard.
Dear Jere, thank you for your nice review. We are thrilled that you have enjoyed using our service; our team will definitely be happy to read what you wrote. Thank you also for pointing out the issue about user experience. We will work to improve those features and contact you to get more detailed suggestions!
Roope N.
Sports, 1-10 employees
Used weekly for 1-2 years
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In the past all our documents for board meetings were circulated in emails and each correction to the material added extra rounds. Now everyone can access the latest versions and we can easily find materials from older meetings as well without going through old emails.
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Reima L.
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ContractZen is a very user-friendly solution that has helped us to save time. Unlike most of the document management solutions, implementation of ContractZen is straight-forward and does not require IT-knowhow. Electronic signing reduces the paperwork and integrated virtual dataroom support our due diligence processes.
No pros were added to this review
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Michael D.
Venture Capital & Private Equity, 11-50 employees
Used other for less than 6 months
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The ability to add important dates and setup reminders to take actions.
Difficult to understand how to run a decentralized organization with leases and service contracts by location. Not certain program is flexible enough to handle one EIN yet broken out into multi companies.
Dear Michael, thank you for your review. It is nice to hear you have enjoyed using our service. Also, we are sorry that our service did not match your expectations fully, and we appreciate you bringing this issue to our attention. We have already contacted you directly to investigate your feedback further and to resolve the issues as quickly as possible.
Pasi T.
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Simple and easy to use. New functionalities is added all the time without additional cost. Very cost effective pricing.
Easy to use, cost effective
No cons were added to this review
Alexis b.
Retail, 51-200 employees
Used monthly for less than 6 months
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Répond parfaitement à mes besoins de gestion de Baux commerciaux, Avenants, Contrats de franchises. J'adore le système d'alertes.
Système de recherche ? En Anglais uniquement !
Showing original review in French. See translation
Dear Alexis, thank you for your nice review. We are thrilled that you have enjoyed using our service; our team will definitely be happy to read what you wrote. Thank you also for pointing out the issue about search functions. We will work to improve those features and contact you to get more detailed suggestions!
Tuula L.
Verified reviewer
Marketing and Advertising, 10,001+ employees
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Michael G.
Verified reviewer
Government Relations, 11-50 employees
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No pros were added to this review
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Harri M.
Verified reviewer
Program Development, 1-10 employees
Used monthly for 1-2 years
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