Icertis (ICM) Pricing, Features, Reviews & Comparison of Alternatives

Icertis (ICM)

Leading Enterprise Contract Management Platform in the Cloud

4.47/5 (34 reviews)

Icertis (ICM) overview

Icertis Contract Management is an enterprise platform offering a fully configurable, adaptable solution for meeting existing business processes. The could-based, Azure hosted system utilizes a rule-based workflow engine while making integration seamless with Active Directory support and add-ins for Microsoft Office and Outlook apps. A centralized collaboration portal accessible via browser and mobile devices also provides a secure hub for employees, suppliers or third-party users to finalize procurement, proposals, contracts and invoices. Beyond Icertis’ main management tools for enterprise-wide contracts, spanning authoring, approval, execution and admin, the system boasts capabilities across risk, compliance, sourcing, proposal and more.

Use contract risk and compliance tools to receive detailed risk profiling based on reliable contract analytics. Harnessing models built out of internal data sources and external providers such as Dun and Bradstreet, Icertis detects contract deficiencies and market changes to alert stakeholders and mitigate risk. A robust clause library with template lifecycle management ensures the use of approved contract and template language, adding definitions and version management support.


Pricing options
Value for money
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Business size



United States

Supported languages

Icertis (ICM) screenshot: Icertis shown running on PC and mobile devicesIcertis Contract Management Product Demo VideoIcertis (ICM) screenshotIcertis (ICM) screenshotIcertis (ICM) screenshotIcertis (ICM) screenshotIcertis (ICM) screenshot

Icertis (ICM) reviews

Value for money
Ease of use
Customer support
Scott Moore

Icertis Contract Management

Used daily for 2+ years
Reviewed 2019-02-13
Review Source: Capterra

Our company implemented the Icertis platform in 2016. It has completely transformed our CLM process. We thought we were buying a software package, but instead got a CLM platform that completely transformed our approach to contracts. We have reduced turnaround time and have greater visibility of our contracts and commitments. We are coming to the end of our three year contract and have already committed to signing a new three year contract. Icertis has been a great partner and we are excited to continue our relationship well into the future!The Icertis platform is very user friendly and intuitive. The functionality allows flexibility and customization. Using Icertis makes your CLM process seemless across the organization. The reporting capabilites are very useful and system reliability is flawless. Icertis customer service is second to none. The vast majority of our helpdesk tickets have been resolved in less than 24 hours.

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Deb Voronkov

I sourced, and implemented this tool for our Global buy side

Used daily for 2+ years
Reviewed 2018-04-24
Review Source: Capterra

One uniform database for all of our buy side agreements across the globe. We have consolidated many systems to one. Ease of use, support and service. People are fantastic to work with. The tool is best of bread with improvements to come. The project teams that I have worked with have gone above and beyond to ensure that our needs were met, on time, and on budget. I have been very pleased with the tool. My users as a whole have also appreciated the search features and the ability to setup deviation approvals. Very pleased with the technology and the people.

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David Massie

Game changer for our contract process

Used daily for 2+ years
Reviewed 2018-09-04
Review Source: Capterra

The implementation and go live were highly supported and done on time and on budget. We have gained a highly controlled contract process and financial model approval flow as well as a central repository for all of our documents. The ability to administer most changes we need in the system ourselves with little or no support is a bonus.Full featured platform that provides us control over much of the configuration and the contract elements we use. Work flows for approvals is a key to our process and ICM worked with us to fit a specific need without any customization. Ease of use, extremely good customer support and responsiveness to issues.

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Trevor Johnson

Icertis made creating NDAs a breeze.

Used daily for 1-2 years
Reviewed 2018-04-24
Review Source: Capterra

I like the ease of use for this software when creating NDAs and other smaller documents. The integration with DocuSign is seemless and internally the process is much more efficient. I also like that it is a hub for all of our users to store their contracts, when in days past we had to go looking for documents in personal folders.

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Sachin Chipade

A User friendly and robust contract management tool

Used daily for 2+ years
Reviewed 2017-03-09
Review Source: Capterra

We have been using ICLM for more than 2 years now. We have managed to overcome the challenges that we had been facing in our traditional way of managing contracts. Contract Management has become a lot more easier now. The team at ICERTIS understood our requirements and has been able to customize the tool as per our needs and to our satisfaction. The tool is quite user friendly and we have seen faster acceptability of the same within our sales team located across the globe.

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Icertis (ICM) pricing

Pricing options
View Pricing Plans

Contact Icertis for full pricing details.

Icertis (ICM) features

Activity Dashboard
Automatic Notifications
Compliance Management

Activity Tracking (193 other apps)
Audit Trail (172 other apps)
Auditing (256 other apps)
Custom Fields (185 other apps)
Customizable Reporting (248 other apps)
Data Import/Export (243 other apps)
Document Storage (182 other apps)
Inventory Management (194 other apps)
Inventory Tracking (197 other apps)
Invoice Management (180 other apps)
Multi-Location (163 other apps)
Real Time Data (219 other apps)
Reporting & Statistics (224 other apps)
Third Party Integration (220 other apps)
Workflow Management (210 other apps)

Additional information for Icertis (ICM)

Key features of Icertis (ICM)

  • Supports Active Directory integration
  • Contract drafting and approval tools
  • Manage contract risk and compliance
  • Completion Tracking
  • Approval processes for contracts, clauses and templates
  • Approval Workflow
  • Record contractor info and map agreement relationships
  • Contract Drafting
  • Contract Templates
  • Digital signature support for authorization
  • Create standardized, approved contract templates
  • Full text search capabilities for querying contracts
  • Government Contracts
  • Template lifecycle management capabilities
  • Milestone tracking with histories and audit trails
  • Recieve automatic risk alerts and contract status reports
  • Version management controls for clauses and templates
  • Speciality Contracts
  • Integration add-ins for Microsoft Word, Excel and Outlook
  • Configurable analytics dashboards offering real time insight
  • Secure collaboration portal for employees and vendors
  • Clause and template management features
  • Dedicated proposal building and management features
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Be up and running in weeks, not months, with a solution so intuitive everyone can be an expert user.

Ensure compliance by proactively monitoring contractual obligations and deviations.

Leverage the power of automation to identify, assess and mitigate risk.

Exchange data with the ERP, financial, and procurement systems that are vital to the growth of your business.

Use one contract management platform across your entire enterprise, with the ability to easily create localized variations in workflow, rules and templates.